2015 Ford Flex
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 105
- Recalls
- 4
- Investigations
- 0
- Top problem
- Back over prevention
Campaigns on file for 2015
None on file
22% of complaints
Complaints per year
2015: 105 complaints
View as data table
| Year | Complaints |
|---|---|
| 2009 | 181 |
| 2010 | 139 |
| 2011 | 144 |
| 2012 | 64 |
| 2013 | 580 |
| 2014 | 249 |
| 2015 | 105 |
| 2016 | 97 |
| 2017 | 42 |
| 2018 | 67 |
| 2019 | 251 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Back over prevention
22% · 23 reportsMost commonly citing camera.
Show complaint excerpts
The contact owns a 2015 Ford Flex.
NHTSA ODI report, 2026-08-14
The contact owns a 2015 Ford Flex. The contact stated that while reversing, the rear-view camera was blank.
NHTSA ODI report, 2026-08-13
Steering
18% · 19 reportsShow complaint excerpts
The contact owns a 2015 Ford Flex. The contact stated while driving 45 MPH, the message "Steering Assist Loss - Service Now" was displayed. The contact stated that the vehicle lost power steering functionality while driving 20 minutes later.
NHTSA ODI report, 2024-08-29
On [XXX] I was driving on the freeway when suddenly my car dash warning appeared â no power steering assist, pull over safely.
NHTSA ODI report, 2024-03-12
Fuel/propulsion system
17% · 18 reportsShow complaint excerpts
I was driving approximately 45 MPH uphill when suddenly, and without warning, the Flex decelerated to a coasting speed. I was able to pull into a turn lane but unable to accelerate. The wrench light came on.
NHTSA ODI report, 2017-12-14
Electrical system
12% · 13 reportsShow complaint excerpts
Tl* the contact owns a 2015 Ford Flex. While driving 65 MPH, there was an abnormal noise and a fire erupted under the front of the vehicle. The contact coasted the vehicle over to the side of the road, which was on fire.
NHTSA ODI report, 2017-06-08
Also filed under Engine
Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.
NHTSA ODI report, 2026-08-05
On July 5, 2018 I was driving at 35 MPH on a city road when a warning light with the words "Steering assist fault, service required" Suddenly came on and the steering stopped working almost entirely.
NHTSA ODI report, 2018-07-08
Power train
11% · 12 reportsMost commonly citing transfer case (4-wheel drive).
Safety timeline
4 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2015-09-04Parking brake15V464000 Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer...
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015.
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2016-12-01Fuel system, gasoline16V621000 Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332.
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2020-10-28Suspension20V072000 Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020.
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2026-01-02Back over prevention25V695000 Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years.
Buy-smart checklist
2015 Ford Flex — pre-purchase inspection
Inspect
- Back over prevention: 23 reports on file for this year.
- Steering: 19 reports on file for this year.
- Fuel/propulsion system: 18 reports on file for this year.
Verify these recalls were completed
- Recall 15V464000 · Parking brake
- Recall 16V621000 · Fuel system, gasoline
- Recall 20V072000 · Suspension
- Recall 25V695000 · Back over prevention
Other years of this model
See all years ranked →FAQ
- Is the 2015 Ford Flex reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2015 Ford Flex is rated "typical".
- What are the most common problems with the 2015 Ford Flex?
- The most-reported component is back over prevention, accounting for 22% of complaints on file.
- How many recalls does the 2015 Ford Flex have?
- 4 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.