2020 Ford Expedition
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1991 | 1 |
| 1993 | 1 |
| 1994 | 4 |
| 1995 | 1 |
| 1996 | 3 |
| 1997 | 853 |
| 1998 | 836 |
| 1999 | 946 |
| 2000 | 890 |
| 2001 | 577 |
| 2002 | 340 |
| 2003 | 615 |
| 2004 | 296 |
| 2005 | 315 |
| 2006 | 299 |
| 2007 | 215 |
| 2008 | 146 |
| 2009 | 28 |
| 2010 | 58 |
| 2011 | 71 |
| 2012 | 116 |
| 2013 | 90 |
| 2014 | 71 |
| 2015 | 164 |
| 2016 | 210 |
| 2017 | 353 |
| 2018 | 357 |
| 2019 | 455 |
| 2020 | 367 |
| 2021 | 212 |
| 2022 | 104 |
| 2023 | 61 |
| 2024 | 68 |
| 2025 | 26 |
| 2026 | 6 |
| 2027 | 0 |
KNOWN PROBLEM AREAS
62% of complaints: power train — 229 distinct reports on file.
FIRE INJURY13% of complaints: engine — 49 distinct reports on file.
FIREShow complaint excerpts
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran...
NHTSA ODI report, 20231024
9% of complaints: electrical system — 33 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran...
NHTSA ODI report, 20231024
6% of complaints: seat belts — 23 distinct reports on file.
CRASH INJURY4% of complaints: vehicle speed control — 13 distinct reports on file.
SAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's...
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 19V633000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 20V197000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.
Remedy: Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.
Campaign 20V217000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature.
Remedy: Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge.
Campaign 20V262000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame.
Remedy: Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
Campaign 20V366000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.
Remedy: Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.
Campaign 20V574000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021.
Campaign 20V575000 — check if this car was fixed
Rearview Camera FMVSS 111 Noncompliance
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022.
Campaign 22V250000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles.
Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023.
Campaign 23V420000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles.
Remedy: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024.
Campaign 24V099000 — check if this car was fixed
Seat Belt Retractor Pretensioner Inadvertent Deployment
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262.
Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Campaign 25V346000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair,...
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked.
Remedy: Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire.
Campaign 25V628000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles.
Remedy: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31.
Campaign 25V197000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026.
Campaign 26V344000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 3, 2026.
Campaign 26V402000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.
Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026.
Campaign 26V368000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Ford Expedition — pre-purchase inspection
- Test/inspect for power train issues (229 reports on file for this year).
- Test/inspect for engine issues (49 reports on file for this year).
- Test/inspect for electrical system issues (33 reports on file for this year).
- Verify recall 26V344000 (seat belts) has been completed.
- Verify recall 26V402000 (power train) has been completed.
- Verify recall 26V368000 (structure) has been completed.
- Verify recall 19V633000 (seats) has been completed.
- Verify recall 20V197000 (power train) has been completed.
- Verify recall 20V217000 (seat belts) has been completed.
- Verify recall 20V262000 (electrical system, forward collision avoidance) has been completed.
- Verify recall 20V366000 (seats) has been completed.
- Verify recall 20V574000 (seat belts) has been completed.
- Verify recall 20V575000 (back over prevention) has been completed.
- Verify recall 22V250000 (visibility) has been completed.
- Verify recall 23V420000 (equipment) has been completed.
- Verify recall 24V099000 (seat belts) has been completed.
- Verify recall 24V852000 (equipment) has been completed.
- Verify recall 25V346000 (electrical system) has been completed.
- Verify recall 25V442000 (back over prevention) has been completed.
- Verify recall 25V628000 (engine) has been completed.
- Verify recall 25V197000 (seat belts) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Ford Expedition reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Ford Expedition is rated "worse than typical".
What are the most common problems with the 2020 Ford Expedition?
The most-reported component is power train, accounting for 62% of complaints on file.
How many recalls does the 2020 Ford Expedition have?
18 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.