2002 Dodge Durango

● Typical for this model

2002 Dodge Durango
BUILT 2026-09-02

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2002: 423 complaints

View as data table

Year	Complaints
1997	4
1998	965
1999	1967
2000	1075
2001	665
2002	423
2003	339
2004	1114
2005	1567
2006	851
2007	191
2008	97
2009	12
2011	797
2012	639
2013	640
2014	782
2015	503
2016	160
2017	210
2018	229
2019	141
2020	54
2021	198
2022	56
2023	28
2024	13
2025	7
2026	12

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

SUSPENSION 39%

39% of complaints: suspension — 164 distinct reports on file, most commonly citing upper ball joint and lower ball joint.

CRASH INJURY

Show complaint excerpts

I have had my front wheel hub replaced 12 times yet my car isn't part of any recall

NHTSA ODI report, 20250623

The hub on my 02 Durango has had to be replaced 8 times since I bought it in 2018 but everyone says my car isn't part of recall.

NHTSA ODI report, 20250103

POWER TRAIN 17%

17% of complaints: power train — 72 distinct reports on file, most commonly citing automatic transmission and differential unit.

CRASH FIRE INJURY

Show complaint excerpts

ENGINE WAS OFF, KEYS OUT OF IGNITION, A SMALL CHILD PUT VEHICLE INTO GEAR AND VEHICLE ROLLED BACKWARDS, HITTING A BARN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ODI report, 20020620

SERVICE BRAKES 16%

16% of complaints: service brakes — 69 distinct reports on file, most commonly citing hydraulic and air.

CRASH FIRE INJURY

Show complaint excerpts

THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE...

NHTSA ODI report, 20140913

Also filed under STEERING

ELECTRICAL SYSTEM 12%

12% of complaints: electrical system — 51 distinct reports on file, most commonly citing fuses and circuit breakers and wiring.

CRASH FIRE INJURY DEATH

ENGINE AND ENGINE COOLING 11%

11% of complaints: engine and engine cooling — 46 distinct reports on file, most commonly citing engine and gasoline.

CRASH FIRE INJURY

SAFETY TIMELINE

I 20021106 — PE (closed 20030423)

SAFETY BELT CINCHING LATCH PLATE

I 20030716 — PE (closed 20031119)

FRONT SUSP. UPPER BALL JOINT FAILURE

I 20031119 — EA (closed 20050211)

UPPER BALL JOINT SEPARATION

R 20040712 — visibility

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS

Remedy: DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Campaign 04V216000 — check if this car was fixed

R 20041221 — suspension

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE

Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Campaign 04V596000 — check if this car was fixed

I 20060202 — PE (closed 20060619)

FIRE UNDER THE DRIVER'S SEAT

R 20060420 — engine and engine cooling

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMAN

Remedy: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.

Campaign 06E024000 — check if this car was fixed

I 20060619 — EA (closed 20060922)

VEHICLE UNDER-SEAT FIRE

R 20061030 — electrical system

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOM

Remedy: DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON

Campaign 06V339000 — check if this car was fixed

R 20071224 — power train

ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSIT

Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Campaign 07V555000 — check if this car was fixed

R 20081105 — suspension

SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE T

Remedy: SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.

Campaign 08E064000 — check if this car was fixed