Is the 2020 Dodge Durango reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Dodge Durango is rated "better than typical".

What are the most common problems with the 2020 Dodge Durango?

The most-reported component is exterior lighting, accounting for 41% of complaints on file.

How many recalls does the 2020 Dodge Durango have?

2 recalls on file for this model year.

2020 Dodge Durango

▲ Better than typical

2020 Dodge Durango
RENDERED 2026-11-01T13:31:31.554Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints: 56
Recalls: 2
Investigations: 1
Top problem: Exterior lighting

Complaints per year

2020: 56 complaints

View as data table

Year	Complaints
1997	4
1998	965
1999	1,967
2000	1,075
2001	665
2002	423
2003	339
2004	1,115
2005	1,567
2006	851
2007	191
2008	97
2009	12
2011	797
2012	640
2013	640
2014	785
2015	504
2016	161
2017	215
2018	233
2019	146
2020	56
2021	207
2022	60
2023	32
2024	13
2025	8
2026	15

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Exterior lighting

41% · 23 reports

Most commonly citing tail lights.

INJURY

Show complaint excerpts

There is a very sharp side on the back rear taillight that connects with the lift gate. This razor sharp edge has cut myself, husband, and almost my son. The only thing that saved him from getting cut was the sleeve on his shirt.

NHTSA ODI report, 2021-07-14

Also filed under Structure

I'm here to report yet another Gen 3 Dodge Durango "racetrack" liftgate light assembly experiencing water/moisture ingress. This issue has been ongoing since the 2014 model year when the racetrack lighting was introduced.

NHTSA ODI report, 2026-10-23

Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall.

NHTSA ODI report, 2026-09-16

Electrical system

16% · 9 reports

FIRE

Engine

13% · 7 reports

Structure

7% · 4 reports

Most commonly citing body and hatchback/liftgate.

INJURY

Show complaint excerpts

The rear tail lights have a sharp edge that is beak shaped and if you brush up against it on accident it slices into your skin or clothes. I was loading groceries and my arm skimmed over it and sliced a whole piece of skin off.

NHTSA ODI report, 2021-09-01

Vehicle speed control

5% · 3 reports

Safety timeline

2 recalls · 1 investigation · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

I
2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
R

2020-04-27Back over prevention20V191000 Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge...

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.

Check if this car was fixed →
R

2021-05-07Air bags21V280000 Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Check if this car was fixed →

Buy-smart checklist

2020 Dodge Durango — pre-purchase inspection

Inspect

Exterior lighting: 23 reports on file for this year.
Electrical system: 9 reports on file for this year.
Engine: 7 reports on file for this year.

Verify these recalls were completed

Recall 20V191000 · Back over prevention
Recall 21V280000 · Air bags

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2020 Dodge Durango reliable?: Based on NHTSA complaint volume compared to this model's typical year, the 2020 Dodge Durango is rated "better than typical".
What are the most common problems with the 2020 Dodge Durango?: The most-reported component is exterior lighting, accounting for 41% of complaints on file.
How many recalls does the 2020 Dodge Durango have?: 2 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.