2014 Volkswagen EOS
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 40 |
| 2008 | 47 |
| 2009 | 84 |
| 2010 | 69 |
| 2011 | 18 |
| 2012 | 94 |
| 2013 | 26 |
| 2014 | 40 |
| 2015 | 3 |
| 2016 | 4 |
KNOWN PROBLEM AREAS
78% of complaints: air bags — 31 distinct reports on file.
Show complaint excerpts
I AM GETTING NO WHERE WITH THE MANUFACTURER I CALLED SPOKE TO REPETITIVE ON THE PASSENGER AIR BAG. I REQUESTED WHAT AIRBAG PRODUCT. THEY DID NOT KNOW. PLEASE CONTACT ME IMMEDIATELY. [XXX].
NHTSA ODI report, 20180802
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE.
NHTSA ODI report, 20180717
8% of complaints: electrical system — 3 distinct reports on file.
5% of complaints: power train — 2 distinct reports on file.
Show complaint excerpts
WHILE DRIVING ON HWY AT APPROX. 50 MPH, AUTOMATIC TRANSMISSION SHIFTED BY ITSELF TO NEUTRAL. UNABLE TO SHIFT BACK TO DRIVE, PULLED OVER AND USING BREAKS WAS ABLE TO STOP VEHICLE ON EMERGENCY LANE. WAS ABLE THEN TO CHANGE GEAR TO PARK.
NHTSA ODI report, 20181018
WHILE DRIVING AT APPROX. 30 MPH <1 MILE FROM HOME THE TRANSMISSION SUDDENLY DOWNSHIFTED INTO FIRST GEAR, AND MY WIFE WAS THROWN INTO THE STEERING WHEEL AS THE SEATBELT DID NOT CATCH. THE CAR WAS DRIVEN HOME AT 10 MPH AND PARKED.
NHTSA ODI report, 20150110
5% of complaints: forward collision avoidance — 2 distinct reports on file.
3% of complaints: visibility — 1 distinct report on file.
Show complaint excerpts
WHILE DRIVING ON A HIGHWAY THE GLASS SUNROOF JUST EXPLODED. IT SENT GLASS FLYING BUT IT DID NOT HIT ANY CARS BEHIND ME. THERE WERE NO OVERPASSES WHEREBY SOMEONE COULD HAVE THROWN AN OBJECT TO BREAK THE GLASS.
NHTSA ODI report, 20150302
SAFETY TIMELINE
Volkswagen Group of America, Inc.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available.
Campaign 16V078000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 18V148000 — check if this car was fixed
Air Bag Clockspring Failure
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018.
Campaign 18V329000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 Volkswagen EOS — pre-purchase inspection
- Test/inspect for air bags issues (31 reports on file for this year).
- Test/inspect for electrical system issues (3 reports on file for this year).
- Test/inspect for power train issues (2 reports on file for this year).
- Verify recall 16V078000 (air bags) has been completed.
- Verify recall 18V148000 (air bags) has been completed.
- Verify recall 18V329000 (unknown or other) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2014 Volkswagen EOS reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2014 Volkswagen EOS is rated "better than typical".
What are the most common problems with the 2014 Volkswagen EOS?
The most-reported component is air bags, accounting for 78% of complaints on file.
How many recalls does the 2014 Volkswagen EOS have?
3 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.