2012 Volkswagen EOS

■ Significantly worse — known issue year

2012 Volkswagen EOS
RENDERED 2026-08-02T10:28:08.951Z

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2012: 94 complaints

View as data table

Year	Complaints
2007	40
2008	47
2009	84
2010	69
2011	18
2012	94
2013	26
2014	40
2015	3
2016	4

KNOWN PROBLEM AREAS

AIR BAGS 68%

68% of complaints: air bags — 64 distinct reports on file.

CRASH INJURY

Show complaint excerpts

In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door.

NHTSA ODI report, 20250302

THE VW SAFETY RECALL 15V483 - SAFETY RECALL 69L2 ON THE CLOCK SPRING- VW DID THEIR "FIX" WHEN I TOOK IT IN 2016, HOWEVER THE STEERING WHEEL CLOCK SPRING WENT BAD (LOSS OF STEERING CONTROL WHEN BACKING UP- ALSO CONTROLS STEERING WHEEL CONTROLS SUCH...

NHTSA ODI report, 20180224

ENGINE 14%

14% of complaints: engine — 13 distinct reports on file.

FIRE

Show complaint excerpts

The motor abruptly shut off while driving. Within 20 seconds the inside of the car filled with smoke and shortly thereafter there were visible flames seen through the front grill. Fire spread and fully engulfed the car. Flames extended 20 feet.

NHTSA ODI report, 20220115

ELECTRICAL SYSTEM 6%

6% of complaints: electrical system — 6 distinct reports on file.

CRASH INJURY

Show complaint excerpts

NHTSA ODI report, 20250302

STEERING 5%

5% of complaints: steering — 5 distinct reports on file.

POWER TRAIN 5%

5% of complaints: power train — 5 distinct reports on file.

Show complaint excerpts

HERE IS MY STORY... TRANSMISSION WILL GO INTO NEUTRAL STATE WHILE DRIVING. FINALLY FAILED ON 2/2013. MECHATRON UNIT REPLACED. PROBLEM CONTINUED. THEY BLAMED THIRD PARTY REAR VIEW CAMERA WHICH I DEACTIVATED.

NHTSA ODI report, 20140205

1ST TIME PULLING UP TO THE AIRPORT PARKING GATE TRANSMISSION DISENGAGED, UNABLE TO MOVE THE CAR FOR ABOUT 5 TO 10 MINUTES. 2ND TIME ON THE ONRAMP OF THE HIGHWAY ENTERING TRAFFIC, TRANSMISSION DISENGAGED AGAIN.

NHTSA ODI report, 20120803

SAFETY TIMELINE

▮ 2012 — complaint volume: 94

I 20150324 — PE (closed 20150928)

Air Bag Clockspring Failure

R 20160115 — air bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.

Campaign 15V483000 — check if this car was fixed

R 20170310 — air bags

Volkswagen Group of America, Inc.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available.

Campaign 16V078000 — check if this car was fixed

I 20171113 — RQ (closed 20180504)

Air Bag Clockspring Failure

R 20180316 — air bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Campaign 18V148000 — check if this car was fixed

I 20180418 — EA (open)

Air Bag Clockspring Failure

R 20181129 — unknown or other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018.

Campaign 18V329000 — check if this car was fixed