2011 Mercury Milan

▲ Better than typical
2011 Mercury Milan
RENDERED 2026-11-01T17:03:02.964Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
192
Recalls
9

Campaigns on file for 2011

Investigations
3

Opened by NHTSA

Top problem
Steering

41% of complaints

Complaints per year

2006: 214 complaints 2006 2007: 434 complaints 2007 2008: 451 complaints 2008 2009: 226 complaints 2009 2010: 1,002 complaints 2010 2011: 192 complaints 2011 192
2006: 214 complaints 2006 2007: 434 complaints 2007 2008: 451 complaints 2008 2009: 226 complaints 2009 2010: 1,002 complaints 2010 2011: 192 complaints 2011 192
2006: 214 complaints 2006 2007: 434 complaints 2007 2008: 451 complaints 2008 2009: 226 complaints 2009 2010: 1,002 complaints 2010 2011: 192 complaints 2011 192

2011: 192 complaints

View as data table
YearComplaints
2006214
2007434
2008451
2009226
20101,002
2011192

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Steering

41% · 78 reports

Most commonly citing electric power assist system.

Show complaint excerpts

I was driving approximately 35 mph when a chime sounded and the DIC flashed "Service Advancetrak" and "service power steering NOW" I immediately parked the vehicle and called for roadside assistance and had it towed.

NHTSA ODI report, 2026-10-21

On XXX My 2011 Milan, experienced a total loss of steering assist.

NHTSA ODI report, 2026-07-14

The first symptom was the steering wheels failure to return to center after going around a corner. That went on for about 3 weeks before the Service Advance Trac warning came on.

NHTSA ODI report, 2023-12-30

Power train

16% · 31 reports
Show complaint excerpts

While driving, the ABS, traction control and power steering lights came on. I was coming off the highway and I lost power steering!!! I almost wrecked into the guard rail coming off the exit!!!

NHTSA ODI report, 2026-08-26

Exterior lighting

15% · 29 reports

Most commonly citing tail lights and brake lights.

Vehicle speed control

11% · 22 reports
Show complaint excerpts

Tl* the contact owns a 2011 Mercury Milan. The contact was driving 10 MPH when the vehicle accelerated abnormally as he depressed the brakes and shifted into neutral.

NHTSA ODI report, 2012-06-21

Engine

11% · 22 reports

Safety timeline

9 recalls · 3 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2012-01-18Wheels11V574000 Ford is recalling certain model year 2010-2011 Ford fusion and Mercury Milan vehicles equipped with 17 inch steel wheels and built from April 1, 2009, through April 30, 2009, and from December 1…

    Remedy: Ford will notify owners, and dealers will inspect the rear brake disc surface for flatness and replace the discs as necessary. Additionally, the wheel lug nuts will be replaced on all four wheels.…

  2. I
    2012-12-12Engineering analysisClosed 2014-06-12 Floor mat interference with accelerator
  3. I
    2013-02-21Preliminary evaluationClosed 2014-02-28 Electronic Throttle Body Malfunction
  4. R
    2014-07-26Equipment14E028000 Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007,...

    Remedy: Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07.

  5. I
    2014-10-02Preliminary evaluationClosed 2015-09-10 Electric power steering failure
  6. R
    2015-07-21Steering15V340000 Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT...

    Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge.

  7. R
    2016-01-15Fuel system, gasoline15V793000 Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010.

    Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV).

  8. R
    2018-02-02Air bags16V384000 Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford...

    Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.

  9. R
    2019-02-13Air bags19V001000 Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the...

    Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019.

  10. R
    2021-03-17Air bags21V081000 Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles.

    Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021.

  11. R
    2021-03-17Air bags21E013000 Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair.

    Remedy: Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332.

  12. R
    2021-04-09Air bags21V158000 Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles.

    Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge.

Buy-smart checklist

2011 Mercury Milan — pre-purchase inspection

Inspect

  • Steering: 78 reports on file for this year.
  • Power train: 31 reports on file for this year.
  • Exterior lighting: 29 reports on file for this year.

Verify these recalls were completed

  • Recall 11V574000 · Wheels
  • Recall 14E028000 · Equipment
  • Recall 15V340000 · Steering
  • Recall 15V793000 · Fuel system, gasoline
  • Recall 16V384000 · Air bags
  • Recall 19V001000 · Air bags
  • Recall 21V081000 · Air bags
  • Recall 21E013000 · Air bags
  • Recall 21V158000 · Air bags

Other years of this model

See all years ranked →

Best years2 years

Worst years3 years

FAQ

Is the 2011 Mercury Milan reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Mercury Milan is rated "better than typical".
What are the most common problems with the 2011 Mercury Milan?
The most-reported component is steering, accounting for 41% of complaints on file.
How many recalls does the 2011 Mercury Milan have?
9 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.