2009 Mercury Milan
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2006 | 213 |
| 2007 | 434 |
| 2008 | 451 |
| 2009 | 226 |
| 2010 | 1001 |
| 2011 | 187 |
KNOWN PROBLEM AREAS
44% of complaints: service brakes — 99 distinct reports on file.
CRASH INJURYShow complaint excerpts
I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD.
NHTSA ODI report, 20171121
TL* THE CONTACT OWNED A 2009 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE DEALER DIAGNOSED THAT THE BRAKES WERE SPONGY, BUT GOOD.
NHTSA ODI report, 20170103
Check engine light airbag light brake light on my car they turned them off and they turned on right after
NHTSA ODI report, 20240620
38% of complaints: air bags — 85 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING 30 MPH AND CRASHED HEAD-ON INTO A UTILITY POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED.
NHTSA ODI report, 20111013
Check engine light airbag light brake light on my car they turned them off and they turned on right after
NHTSA ODI report, 20240620
7% of complaints: service brakes, hydraulic — 15 distinct reports on file.
CRASHShow complaint excerpts
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT LOST CONTROL OF THE VEHICLE, CROSSED OVER THE HIGHWAY AND CRASHED INTO A POST.
NHTSA ODI report, 20111103
4% of complaints: vehicle speed control — 10 distinct reports on file.
CRASH INJURYShow complaint excerpts
I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD.
NHTSA ODI report, 20171121
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT HE STARTED THE IGNITION AND THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE CONTACT CRASHED INTO A BOAT BUT WAS NOT INJURED.
NHTSA ODI report, 20130604
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH INTO A PARKING SPACE, THE BRAKE WAS ENGAGED WITH FORCE AND THE VEHICLE CONTINUED TO ACCELERATE OVER A CONCRETE PARKING BLOCK.
NHTSA ODI report, 20120314
2% of complaints: engine — 5 distinct reports on file.
CRASH INJURYShow complaint excerpts
I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD.
NHTSA ODI report, 20171121
Check engine light airbag light brake light on my car they turned them off and they turned on right after
NHTSA ODI report, 20240620
SAFETY TIMELINE
Accel Pedal Interference - Acc Floormat
Floor mat interference with accelerator
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007,...
Remedy: Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07.
Campaign 14E028000 — check if this car was fixed
Extended Braking Distance
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford...
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.
Campaign 16V384000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas,...
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.
Campaign 17V024000 — check if this car was fixed
Extended Braking Distance
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the...
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.
Campaign 18V046000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021.
Campaign 21V081000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles.
Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary.
Campaign 19V904000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge.
Campaign 21V158000 — check if this car was fixed
BUY-SMART CHECKLIST
2009 Mercury Milan — pre-purchase inspection
- Test/inspect for service brakes issues (99 reports on file for this year).
- Test/inspect for air bags issues (85 reports on file for this year).
- Test/inspect for service brakes, hydraulic issues (15 reports on file for this year).
- Verify recall 14E028000 (equipment) has been completed.
- Verify recall 16V384000 (air bags) has been completed.
- Verify recall 17V024000 (air bags) has been completed.
- Verify recall 18V046000 (air bags) has been completed.
- Verify recall 21V081000 (air bags) has been completed.
- Verify recall 19V904000 (service brakes, hydraulic) has been completed.
- Verify recall 21V158000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2009 Mercury Milan reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2009 Mercury Milan is rated "better than typical".
What are the most common problems with the 2009 Mercury Milan?
The most-reported component is service brakes, accounting for 44% of complaints on file.
How many recalls does the 2009 Mercury Milan have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.