2025 Kia Sorento
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 76
- Recalls
- 3
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2025
None on file
28% of complaints
Complaints per year
2025: 76 complaints
View as data table
| Year | Complaints |
|---|---|
| 2003 | 305 |
| 2004 | 220 |
| 2005 | 307 |
| 2006 | 242 |
| 2007 | 154 |
| 2008 | 217 |
| 2009 | 55 |
| 2010 | 3 |
| 2011 | 1,519 |
| 2012 | 878 |
| 2013 | 983 |
| 2014 | 986 |
| 2015 | 753 |
| 2016 | 1,259 |
| 2017 | 805 |
| 2018 | 254 |
| 2019 | 433 |
| 2020 | 137 |
| 2021 | 252 |
| 2022 | 190 |
| 2023 | 126 |
| 2024 | 43 |
| 2025 | 76 |
| 2026 | 7 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
28% · 21 reportsPower train
25% · 19 reportsShow complaint excerpts
The engine sputters several times in a single trip, and is available upon request. The engine sputtered and the vehicle stopped in the middle of the road as I was trying to cross 2 lanes of traffic.
NHTSA ODI report, 2026-08-02
Also filed under Engine
Engine
24% · 18 reportsForward collision avoidance
16% · 12 reportsMost commonly citing automatic emergency braking and adaptive cruise control.
Show complaint excerpts
While driving on the freeway, I was getting over into the next lane. I was half way over and there was no one in front of, next to or behind me from any direction, I was traveling an open road.
NHTSA ODI report, 2026-10-01
Vehicle speed control
11% · 8 reportsMost commonly citing cruise control.
Show complaint excerpts
The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress.
NHTSA ODI report, 2024-11-22
Also filed under Service brakes
The dashboard has a screen display. I couldnât see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc.
NHTSA ODI report, 2026-08-16
Safety timeline
3 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2025-02-21Electrical system, exterior lighting25V006000 Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
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2025-09-12Engine and engine cooling25V548000 Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Remedy: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
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2026-03-13Electrical system26V046000 Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542.
Buy-smart checklist
2025 Kia Sorento — pre-purchase inspection
Inspect
- Electrical system: 21 reports on file for this year.
- Power train: 19 reports on file for this year.
- Engine: 18 reports on file for this year.
Verify these recalls were completed
- Recall 25V006000 · Electrical system, exterior lighting
- Recall 25V548000 · Engine and engine cooling
- Recall 26V046000 · Electrical system
Other years of this model
See all years ranked →FAQ
- Is the 2025 Kia Sorento reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2025 Kia Sorento is rated "better than typical".
- What are the most common problems with the 2025 Kia Sorento?
- The most-reported component is electrical system, accounting for 28% of complaints on file.
- How many recalls does the 2025 Kia Sorento have?
- 3 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.