2024 Kia Sorento
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 305 |
| 2004 | 220 |
| 2005 | 307 |
| 2006 | 242 |
| 2007 | 154 |
| 2008 | 217 |
| 2009 | 55 |
| 2010 | 3 |
| 2011 | 1517 |
| 2012 | 877 |
| 2013 | 981 |
| 2014 | 984 |
| 2015 | 749 |
| 2016 | 1248 |
| 2017 | 800 |
| 2018 | 251 |
| 2019 | 424 |
| 2020 | 133 |
| 2021 | 242 |
| 2022 | 185 |
| 2023 | 119 |
| 2024 | 39 |
| 2025 | 72 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
28% of complaints: electrical system — 11 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day.
NHTSA ODI report, 20241024
Also filed under STRUCTURE
While braking in a left hand turn lane waiting for the vehicles in front to turn left through an intersection, the vehicle stalled, shut off, and forced a manual restart in the turn lane.
NHTSA ODI report, 20260831
Also filed under POWER TRAIN
18% of complaints: structure — 7 distinct reports on file, most commonly citing body.
CRASH FIRE INJURYShow complaint excerpts
The front bumper grill to this Sorento model, among others, has a major design flaw that causes the radiator to be highly vulnerable to debris.
NHTSA ODI report, 20260824
15% of complaints: service brakes — 6 distinct reports on file, most commonly citing hydraulic.
CRASH10% of complaints: power train — 4 distinct reports on file.
10% of complaints: engine — 4 distinct reports on file.
FIRE INJURYSAFETY TIMELINE
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Campaign 24V287000 — check if this car was fixed
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Campaign 25V006000 — check if this car was fixed
BUY-SMART CHECKLIST
2024 Kia Sorento — pre-purchase inspection
- Test/inspect for electrical system issues (11 reports on file for this year).
- Test/inspect for structure issues (7 reports on file for this year).
- Test/inspect for service brakes issues (6 reports on file for this year).
- Verify recall 24V287000 (electrical system) has been completed.
- Verify recall 25V006000 (electrical system, exterior lighting) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2024 Kia Sorento reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2024 Kia Sorento is rated "better than typical".
What are the most common problems with the 2024 Kia Sorento?
The most-reported component is electrical system, accounting for 28% of complaints on file.
How many recalls does the 2024 Kia Sorento have?
2 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.