2020 Kia Sorento

▲ Better than typical
2020 Kia Sorento
RENDERED 2026-08-02T12:39:28.518Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Kia Sorento Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 2003: 305 complaints 2003 2004: 220 complaints 2005: 307 complaints 2006: 242 complaints 2006 2007: 154 complaints 2008: 215 complaints 2009: 55 complaints 2009 2010: 3 complaints 2011: 1516 complaints 2012: 875 complaints 2012 2013: 977 complaints 2014: 976 complaints 2015: 745 complaints 2015 2016: 1236 complaints 2017: 788 complaints 2018: 248 complaints 2018 2019: 414 complaints 2020: 128 complaints 2020 2021: 225 complaints 2021 2022: 181 complaints 2023: 104 complaints 2024: 36 complaints 2024 2025: 67 complaints 2026: 4 complaints 2026
2020: 128 complaints
View as data table
YearComplaints
2003305
2004220
2005307
2006242
2007154
2008215
200955
20103
20111516
2012875
2013977
2014976
2015745
20161236
2017788
2018248
2019414
2020128
2021225
2022181
2023104
202436
202567
20264

KNOWN PROBLEM AREAS

ENGINE 49%

49% of complaints: engine — 63 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

The engine light consistently comes on and off. When you go to diagnose problem it would read- because the engine light would stay on. Two mechanics looked at it, and are saying it’s a failing fuel pump. And it’s not working correctly.

NHTSA ODI report, 20240710

The vehicle was not even 3.5 years old, it had been serviced in February 2023 and there was no warning before the fire began. The vehicle stopped accelerating and I immediately pulled over.

NHTSA ODI report, 20230906

POWER TRAIN 13%

13% of complaints: power train — 17 distinct reports on file.

ELECTRICAL SYSTEM 12%

12% of complaints: electrical system — 15 distinct reports on file.

FIRE
TRAILER HITCHES 7%

7% of complaints: trailer hitches — 9 distinct reports on file.

FIRE
FUEL/PROPULSION SYSTEM 7%

7% of complaints: fuel/propulsion system — 9 distinct reports on file.

CRASH FIRE

SAFETY TIMELINE

I 20220912 — DP (closed 20231212)

Loss of Motive Power

R 20230727 — trailer hitches

Kia America, Inc.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge.

Campaign 22V703000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Kia Sorento — pre-purchase inspection

  • Test/inspect for engine issues (63 reports on file for this year).
  • Test/inspect for power train issues (17 reports on file for this year).
  • Test/inspect for electrical system issues (15 reports on file for this year).
  • Verify recall 22V703000 (trailer hitches) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2024 ▲ 2009 ▲ 2025

WORST YEARS

■ 2011 ■ 2016 ■ 2013

See all years ranked →

FAQ

Is the 2020 Kia Sorento reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Kia Sorento is rated "better than typical".

What are the most common problems with the 2020 Kia Sorento?

The most-reported component is engine, accounting for 49% of complaints on file.

How many recalls does the 2020 Kia Sorento have?

1 recall on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.