2012 Kia Sorento
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 878
- Recalls
- 5
- Investigations
- 10
- Top problem
- Engine
Campaigns on file for 2012
Opened by NHTSA
53% of complaints
Complaints per year
2012: 878 complaints
View as data table
| Year | Complaints |
|---|---|
| 2003 | 305 |
| 2004 | 220 |
| 2005 | 307 |
| 2006 | 242 |
| 2007 | 154 |
| 2008 | 217 |
| 2009 | 55 |
| 2010 | 3 |
| 2011 | 1,518 |
| 2012 | 878 |
| 2013 | 981 |
| 2014 | 986 |
| 2015 | 750 |
| 2016 | 1,254 |
| 2017 | 802 |
| 2018 | 254 |
| 2019 | 426 |
| 2020 | 134 |
| 2021 | 251 |
| 2022 | 186 |
| 2023 | 122 |
| 2024 | 41 |
| 2025 | 75 |
| 2026 | 7 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Engine
53% · 461 reportsShow complaint excerpts
The contact owned a 2012 Kia Sorento. The contact stated that while the vehicle was parked in her carport, she was awakened by her son that a fire had ignited and that the vehicle was in flames.
NHTSA ODI report, 2023-09-27
Also filed under Electrical system and firerelated
I am filing this complaint regarding a sudden and unexpected engine failure in my 2012 Kia Sorento LX equipped with the 2.4L Theta II engine.
NHTSA ODI report, 2026-07-29
Electrical system
14% · 127 reportsService brakes
12% · 104 reportsMost commonly citing hydraulic and air.
Air bags
9% · 79 reportsShow complaint excerpts
Tl* the contact owned a 2012 Kia Sorento. While driving 20-25 MPH and making a left turn, the vehicle was struck on the rear passenger door and rear quarter panel. The air bags failed to deploy.
NHTSA ODI report, 2017-12-13
I just turned right on the main street in my subdivision when a motorcycle going at a high rate of speed hit the speed bump an ran right into my door on drivers side. No air bags went off an there is air bags on the door.
NHTSA ODI report, 2012-08-30
Tl* the contact owns a 2012 Kia Sorento. While driving approximately 45 MPH, another vehicle crashed into the contact's vehicle between the front and rear passenger side doors. The air bags did not deploy.
NHTSA ODI report, 2012-05-15
Exterior lighting
7% · 60 reportsMost commonly citing headlights.
Safety timeline
5 recalls · 10 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
▮
2012Complaint volume 878 complaints filed for this model year.
-
I
2013-10-21Preliminary evaluationClosed 2014-05-21 Panoramic Sunroof Breakage
-
I
2014-05-12Engineering analysisClosed 2021-01-15 Panoramic Glass Sunroof Breakage
-
R
2015-11-09Power train15V626000 Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013.
Remedy: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
-
I
2017-05-18Recall queryClosed 2021-12-22 Scope and Timeliness
-
R
2017-06-20Engine and engine cooling17V224000 Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542.
-
I
2018-08-21Defect petitionClosed 2019-05-10 Non-crash Vehicle Fires
-
R
2019-01-17Engine, fuel system, gasoline18V907000 Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS)...
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
-
I
2019-03-29Preliminary evaluationClosed 2021-12-22 Non-crash Vehicle Fires
-
I
2020-06-01Preliminary evaluationClosed 2022-01-25 Headlight Failure
-
R
2021-01-25Engine20V750000 Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge.
-
I
2021-11-12Defect petitionClosed 2023-06-20 Throttle control system vulnerabilities
-
I
2021-12-22Engineering analysisClosed 2024-02-05 Engine Fires
-
I
2022-09-12Defect petitionClosed 2023-12-12 Loss of Motive Power
-
I
2023-11-17Audit queryOpen Hyundai and Kia ABS Module Fires
-
R
2024-03-29Service brakes, hydraulic23V652000 Kia America, Inc.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023.
Buy-smart checklist
2012 Kia Sorento — pre-purchase inspection
Inspect
- Engine: 461 reports on file for this year.
- Electrical system: 127 reports on file for this year.
- Service brakes: 104 reports on file for this year.
Verify these recalls were completed
- Recall 15V626000 · Power train
- Recall 17V224000 · Engine and engine cooling
- Recall 18V907000 · Engine, fuel system, gasoline
- Recall 20V750000 · Engine
- Recall 23V652000 · Service brakes, hydraulic
Other years of this model
See all years ranked →FAQ
- Is the 2012 Kia Sorento reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2012 Kia Sorento is rated "significantly worse".
- What are the most common problems with the 2012 Kia Sorento?
- The most-reported component is engine, accounting for 53% of complaints on file.
- How many recalls does the 2012 Kia Sorento have?
- 5 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.