2021 Ford Explorer
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 432
- Recalls
- 26
- Investigations
- 2
- Top problem
- Power train
Campaigns on file for 2021
Opened by NHTSA
28% of complaints
Complaints per year
2021: 432 complaints
View as data table
| Year | Complaints |
|---|---|
| 1984 | 1 |
| 1985 | 1 |
| 1986 | 3 |
| 1987 | 3 |
| 1988 | 4 |
| 1989 | 1 |
| 1990 | 12 |
| 1991 | 616 |
| 1992 | 640 |
| 1993 | 944 |
| 1994 | 1,231 |
| 1995 | 843 |
| 1996 | 1,450 |
| 1997 | 1,731 |
| 1998 | 1,959 |
| 1999 | 1,348 |
| 2000 | 952 |
| 2001 | 375 |
| 2002 | 3,295 |
| 2003 | 1,131 |
| 2004 | 1,304 |
| 2005 | 497 |
| 2006 | 630 |
| 2007 | 208 |
| 2008 | 148 |
| 2009 | 33 |
| 2010 | 115 |
| 2011 | 1,197 |
| 2012 | 826 |
| 2013 | 2,233 |
| 2014 | 1,679 |
| 2015 | 1,786 |
| 2016 | 2,455 |
| 2017 | 1,690 |
| 2018 | 727 |
| 2019 | 296 |
| 2020 | 1,224 |
| 2021 | 432 |
| 2022 | 267 |
| 2023 | 110 |
| 2024 | 21 |
| 2025 | 100 |
| 2026 | 39 |
| 2027 | 0 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
28% · 122 reportsMost commonly citing axle assembly and automatic transmission.
Show complaint excerpts
NHTSA COMPLAINT: VIN [XXX]: Transmission cooler (Part 7869) ruptured, mixing fluid/coolant into corrosive glycol-acid in violation of SSM 52917.
NHTSA ODI report, 2026-08-26
Also filed under Steering
The contact owns a 2021 Ford Explorer. The contact stated that while driving at approximately 35 MPH down a hill, the engine and powertrain were resistant when the brakes were applied. No warning lights illuminated.
NHTSA ODI report, 2026-07-09
Also filed under Service brakes
Engine
11% · 48 reportsShow complaint excerpts
The recall to replace the rear axle bolt was completed and new boil installed.
NHTSA ODI report, 2024-04-10
Also filed under Service brakes
Electrical system
11% · 48 reportsMost commonly citing speedometer/odometer and instrument cluster/panel.
Back over prevention
9% · 40 reportsMost commonly citing warnings and rearview system braking.
Visibility/wiper
6% · 26 reportsSafety timeline
26 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021-02-03Engine20V788000 Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Remedy: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332.
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2021-09-10Air bags21V652000 Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
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2021-11-16Back over prevention21V735000 Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
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2021-12-03Suspension21V870000 Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
Remedy: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332.
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2023-02-13Back over prevention23V022000 Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023.
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2023-03-28Power train23V069000 Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission.
Remedy: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
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2023-05-31Parking brake, power train23V199000 Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain.
Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
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2023-06-20Recall queryClosed 2024-02-15 Rear Axle Bolt Failure
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2023-07-27Back over prevention23V305000 Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS).
Remedy: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
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2023-09-29Engineering analysisClosed 2024-10-31 Loss of Motive Power
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2023-11-10Back over prevention23V342000 Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23.
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2024-01-19Power train23V675000 Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Remedy: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge.
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2024-04-08Electrical system23V626000 Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines.
Remedy: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024.
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2024-12-19Equipment24V852000 Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
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2025-04-25Back over prevention25V159000 Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342.
Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
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2025-04-25Power train25V166000 Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
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2025-06-05Seat belts25V093000 Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped.
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2025-07-03Engine and engine cooling24V635000 Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine.
Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
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2025-08-07Seats25V393000 Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332.
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2025-08-13Engine24V598000 Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package.
Remedy: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment.
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2025-09-04Back over prevention25V442000 Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair,...
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
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2026-03-30Seat belts26V159000 Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332.
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2026-06-23Back over prevention26V123000 Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11.
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2026-07-14Seats26V451000 Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026.
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Date not on fileEquipment25V685000 Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge.
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Date not on fileFuel system, gasoline25V455000 Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles.
Remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge.
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Date not on fileVisibility26V117000 Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026.
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Date not on filePower train26V402000 Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 3, 2026.
Buy-smart checklist
2021 Ford Explorer — pre-purchase inspection
Inspect
- Power train: 122 reports on file for this year.
- Engine: 48 reports on file for this year.
- Electrical system: 48 reports on file for this year.
Verify these recalls were completed
- Recall 25V685000 · Equipment
- Recall 25V455000 · Fuel system, gasoline
- Recall 26V117000 · Visibility
- Recall 26V402000 · Power train
- Recall 20V788000 · Engine
- Recall 21V652000 · Air bags
- Recall 21V735000 · Back over prevention
- Recall 21V870000 · Suspension
- Recall 23V022000 · Back over prevention
- Recall 23V069000 · Power train
- Recall 23V199000 · Parking brake, power train
- Recall 23V305000 · Back over prevention
- Recall 23V342000 · Back over prevention
- Recall 23V675000 · Power train
- Recall 23V626000 · Electrical system
- Recall 24V852000 · Equipment
- Recall 25V159000 · Back over prevention
- Recall 25V166000 · Power train
- Recall 25V093000 · Seat belts
- Recall 24V635000 · Engine and engine cooling
- Recall 25V393000 · Seats
- Recall 24V598000 · Engine
- Recall 25V442000 · Back over prevention
- Recall 26V159000 · Seat belts
- Recall 26V123000 · Back over prevention
- Recall 26V451000 · Seats
Other years of this model
See all years ranked →FAQ
- Is the 2021 Ford Explorer reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2021 Ford Explorer is rated "better than typical".
- What are the most common problems with the 2021 Ford Explorer?
- The most-reported component is power train, accounting for 28% of complaints on file.
- How many recalls does the 2021 Ford Explorer have?
- 26 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.