2016 Ford Explorer
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1984 | 1 |
| 1985 | 1 |
| 1986 | 3 |
| 1987 | 3 |
| 1988 | 4 |
| 1989 | 1 |
| 1990 | 12 |
| 1991 | 609 |
| 1992 | 633 |
| 1993 | 939 |
| 1994 | 1207 |
| 1995 | 843 |
| 1996 | 1450 |
| 1997 | 1731 |
| 1998 | 1959 |
| 1999 | 1348 |
| 2000 | 952 |
| 2001 | 375 |
| 2002 | 3293 |
| 2003 | 1131 |
| 2004 | 1304 |
| 2005 | 497 |
| 2006 | 630 |
| 2007 | 208 |
| 2008 | 147 |
| 2009 | 33 |
| 2010 | 115 |
| 2011 | 1192 |
| 2012 | 820 |
| 2013 | 2222 |
| 2014 | 1669 |
| 2015 | 1748 |
| 2016 | 2424 |
| 2017 | 1656 |
| 2018 | 706 |
| 2019 | 281 |
| 2020 | 1155 |
| 2021 | 393 |
| 2022 | 242 |
| 2023 | 99 |
| 2024 | 19 |
| 2025 | 87 |
| 2026 | 16 |
KNOWN PROBLEM AREAS
21% of complaints: steering — 501 distinct reports on file.
CRASH INJURY16% of complaints: engine — 379 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
CAR SMELLS STRONGLY LIKE NATURAL GAS INSIDE CABIN WHEN DRIVING, AND WHEN SITTING STILL - EYES BURN, THROAT SORE, HEADACHE AFTER DRIVING IT FOR 5 MINS OR MORE.
NHTSA ODI report, 20171217
15% of complaints: structure — 362 distinct reports on file.
CRASH FIRE INJURY8% of complaints: power train — 198 distinct reports on file.
CRASH FIRE8% of complaints: structure — 196 distinct reports on file.
CRASH INJURYSAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer...
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015.
Campaign 15V464000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 15V605000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016.
Remedy: Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016.
Campaign 16V183000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 — check if this car was fixed
Exhaust Odor in Passenger Cab
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles.
Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application.
Campaign 17E048000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge.
Campaign 17V767000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019.
Campaign 19V435000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan,...
Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020.
Campaign 20V675000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020.
Campaign 20V692000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021.
Campaign 21V316000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New...
Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675.
Campaign 21V537000 — check if this car was fixed
Windshield trim molding Item detachment
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years.
Campaign 24V031000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge.
Campaign 25V685000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Remedy: Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026.
Campaign 25V347000 — check if this car was fixed
BUY-SMART CHECKLIST
2016 Ford Explorer — pre-purchase inspection
- Test/inspect for steering issues (501 reports on file for this year).
- Test/inspect for engine issues (379 reports on file for this year).
- Test/inspect for structure issues (362 reports on file for this year).
- Verify recall 25V685000 (equipment) has been completed.
- Verify recall 25V347000 (structure) has been completed.
- Verify recall 15V464000 (parking brake) has been completed.
- Verify recall 15V605000 (fuel system, gasoline) has been completed.
- Verify recall 16V183000 (engine and engine cooling) has been completed.
- Verify recall 16V475000 (seats) has been completed.
- Verify recall 17E048000 (suspension, wheels) has been completed.
- Verify recall 17V767000 (seats) has been completed.
- Verify recall 19V435000 (suspension) has been completed.
- Verify recall 20V675000 (suspension) has been completed.
- Verify recall 20V692000 (power train) has been completed.
- Verify recall 21V316000 (structure) has been completed.
- Verify recall 21V537000 (suspension) has been completed.
- Verify recall 24V031000 (structure) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2016 Ford Explorer reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Ford Explorer is rated "significantly worse".
What are the most common problems with the 2016 Ford Explorer?
The most-reported component is steering, accounting for 21% of complaints on file.
How many recalls does the 2016 Ford Explorer have?
14 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.