2020 Ford Edge

▲ Better than typical
2020 Ford Edge
BUILT 2026-08-02

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Ford Edge Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 2004: 3 complaints 2004 2007: 988 complaints 2008: 1117 complaints 2009: 261 complaints 2009 2010: 672 complaints 2011: 1801 complaints 2012: 1129 complaints 2012 2013: 2435 complaints 2014: 379 complaints 2015: 717 complaints 2015 2016: 878 complaints 2017: 1292 complaints 2018: 774 complaints 2018 2019: 723 complaints 2020: 289 complaints 2020 2021: 95 complaints 2021 2022: 120 complaints 2023: 18 complaints 2024: 41 complaints 2024
2020: 289 complaints
View as data table
YearComplaints
20043
2007988
20081117
2009261
2010672
20111801
20121129
20132435
2014379
2015717
2016878
20171292
2018774
2019723
2020289
202195
2022120
202318
202441

KNOWN PROBLEM AREAS

POWER TRAIN 55%

55% of complaints: power train — 159 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

On [XXX] at [XXX] I was driving home from work as I turned on [XXX] road in Jackson CA I felt the vehicle pull and not want to pick up speed to drive up the road like it wanted to stall and only rolled forward a bit.

NHTSA ODI report, 20240414

ENGINE 15%

15% of complaints: engine — 44 distinct reports on file.

FIRE INJURY
Show complaint excerpts

On [XXX] at [XXX] I was driving home from work as I turned on [XXX] road in Jackson CA I felt the vehicle pull and not want to pick up speed to drive up the road like it wanted to stall and only rolled forward a bit.

NHTSA ODI report, 20240414

ELECTRICAL SYSTEM 8%

8% of complaints: electrical system — 23 distinct reports on file.

CRASH INJURY
FORWARD COLLISION AVOIDANCE 4%

4% of complaints: forward collision avoidance — 11 distinct reports on file.

CRASH INJURY
Show complaint excerpts

WHILE IN MOTION WITH NO ROAD TRAFFIC AHEAD OF VEHICLE CRASH DETECTOR ENGAGES, OCCURRED ON HIGHWAY STRAIGHTAWAY.

NHTSA ODI report, 20210421

VEHICLE SPEED CONTROL 3%

3% of complaints: vehicle speed control — 10 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

On [XXX] at [XXX] I was driving home from work as I turned on [XXX] road in Jackson CA I felt the vehicle pull and not want to pick up speed to drive up the road like it wanted to stall and only rolled forward a bit.

NHTSA ODI report, 20240414

SAFETY TIMELINE

R 20200923 — power train

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Campaign 20V550000 — check if this car was fixed

R 20210201 — back over prevention

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021.

Campaign 20V575000 — check if this car was fixed

R 20210312 — power train

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level.

Campaign 21V011000 — check if this car was fixed

I 20210803 — RQ (open)

Rearview Camera FMVSS 111 Noncompliance

R 20250904 — back over prevention

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair,...

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Campaign 25V442000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Ford Edge — pre-purchase inspection

  • Test/inspect for power train issues (159 reports on file for this year).
  • Test/inspect for engine issues (44 reports on file for this year).
  • Test/inspect for electrical system issues (23 reports on file for this year).
  • Verify recall 20V550000 (power train) has been completed.
  • Verify recall 20V575000 (back over prevention) has been completed.
  • Verify recall 21V011000 (power train) has been completed.
  • Verify recall 25V442000 (back over prevention) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2024 ▲ 2021 ▲ 2022

WORST YEARS

■ 2013 ■ 2011 ◆ 2017

See all years ranked →

FAQ

Is the 2020 Ford Edge reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Ford Edge is rated "better than typical".

What are the most common problems with the 2020 Ford Edge?

The most-reported component is power train, accounting for 55% of complaints on file.

How many recalls does the 2020 Ford Edge have?

4 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.