2020 Ford Edge
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 321
- Recalls
- 4
- Investigations
- 1
- Top problem
- Power train
Campaigns on file for 2020
Opened by NHTSA
58% of complaints
Complaints per year
2020: 321 complaints
View as data table
| Year | Complaints |
|---|---|
| 2004 | 3 |
| 2007 | 989 |
| 2008 | 1,119 |
| 2009 | 261 |
| 2010 | 673 |
| 2011 | 1,803 |
| 2012 | 1,134 |
| 2013 | 2,445 |
| 2014 | 382 |
| 2015 | 724 |
| 2016 | 919 |
| 2017 | 1,361 |
| 2018 | 833 |
| 2019 | 766 |
| 2020 | 321 |
| 2021 | 111 |
| 2022 | 131 |
| 2023 | 22 |
| 2024 | 44 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
58% · 186 reportsMost commonly citing torque converter.
Show complaint excerpts
On [XXX] at [XXX] I was driving home from work as I turned on [XXX] road in Jackson CA I felt the vehicle pull and not want to pick up speed to drive up the road like it wanted to stall and only rolled forward a bit.
NHTSA ODI report, 2024-04-14
Also filed under Engine and vehicle speed control
Recently had the torque converter replaced for shuddering/shifting weird. Although there is no more shuddering, the car still does not seem to be shifting correctly. It hesitates between shifting gears and will then accelerate quickly.
NHTSA ODI report, 2026-07-20
I own a 2020 Ford Edge ST with approximately 62,460 miles. My vehicle has developed a loud noise coming from the rear differential, particularly when turning at low speeds.
NHTSA ODI report, 2026-07-17
Engine
16% · 51 reportsElectrical system
8% · 25 reportsMost commonly citing software.
Forward collision avoidance
8% · 25 reportsMost commonly citing warnings and automatic emergency braking.
Show complaint excerpts
While in motion with no road traffic ahead of vehicle crash detector engages, occurred on highway straightaway.
NHTSA ODI report, 2021-04-21
Back over prevention
5% · 15 reportsMost commonly citing warnings and camera.
Safety timeline
4 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-09-23Power train20V550000 Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
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2021-02-01Back over prevention20V575000 Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021.
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2021-03-12Power train21V011000 Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level.
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I
2021-08-03Recall queryOpen Rearview Camera FMVSS 111 Noncompliance
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2025-09-04Back over prevention25V442000 Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair,...
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Buy-smart checklist
2020 Ford Edge — pre-purchase inspection
Inspect
- Power train: 186 reports on file for this year.
- Engine: 51 reports on file for this year.
- Electrical system: 25 reports on file for this year.
Verify these recalls were completed
- Recall 20V550000 · Power train
- Recall 20V575000 · Back over prevention
- Recall 21V011000 · Power train
- Recall 25V442000 · Back over prevention
Other years of this model
See all years ranked →FAQ
- Is the 2020 Ford Edge reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Ford Edge is rated "better than typical".
- What are the most common problems with the 2020 Ford Edge?
- The most-reported component is power train, accounting for 58% of complaints on file.
- How many recalls does the 2020 Ford Edge have?
- 4 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.