2020 Ford Edge
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2004 | 3 |
| 2007 | 988 |
| 2008 | 1117 |
| 2009 | 261 |
| 2010 | 672 |
| 2011 | 1801 |
| 2012 | 1129 |
| 2013 | 2435 |
| 2014 | 379 |
| 2015 | 717 |
| 2016 | 878 |
| 2017 | 1292 |
| 2018 | 774 |
| 2019 | 723 |
| 2020 | 289 |
| 2021 | 95 |
| 2022 | 120 |
| 2023 | 18 |
| 2024 | 41 |
KNOWN PROBLEM AREAS
55% of complaints: power train — 159 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
On [XXX] at [XXX] I was driving home from work as I turned on [XXX] road in Jackson CA I felt the vehicle pull and not want to pick up speed to drive up the road like it wanted to stall and only rolled forward a bit.
NHTSA ODI report, 20240414
15% of complaints: engine — 44 distinct reports on file.
FIRE INJURYShow complaint excerpts
On [XXX] at [XXX] I was driving home from work as I turned on [XXX] road in Jackson CA I felt the vehicle pull and not want to pick up speed to drive up the road like it wanted to stall and only rolled forward a bit.
NHTSA ODI report, 20240414
8% of complaints: electrical system — 23 distinct reports on file.
CRASH INJURY4% of complaints: forward collision avoidance — 11 distinct reports on file.
CRASH INJURYShow complaint excerpts
WHILE IN MOTION WITH NO ROAD TRAFFIC AHEAD OF VEHICLE CRASH DETECTOR ENGAGES, OCCURRED ON HIGHWAY STRAIGHTAWAY.
NHTSA ODI report, 20210421
3% of complaints: vehicle speed control — 10 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
On [XXX] at [XXX] I was driving home from work as I turned on [XXX] road in Jackson CA I felt the vehicle pull and not want to pick up speed to drive up the road like it wanted to stall and only rolled forward a bit.
NHTSA ODI report, 20240414
SAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Campaign 20V550000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021.
Campaign 20V575000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level.
Campaign 21V011000 — check if this car was fixed
Rearview Camera FMVSS 111 Noncompliance
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair,...
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Ford Edge — pre-purchase inspection
- Test/inspect for power train issues (159 reports on file for this year).
- Test/inspect for engine issues (44 reports on file for this year).
- Test/inspect for electrical system issues (23 reports on file for this year).
- Verify recall 20V550000 (power train) has been completed.
- Verify recall 20V575000 (back over prevention) has been completed.
- Verify recall 21V011000 (power train) has been completed.
- Verify recall 25V442000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Ford Edge reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Ford Edge is rated "better than typical".
What are the most common problems with the 2020 Ford Edge?
The most-reported component is power train, accounting for 55% of complaints on file.
How many recalls does the 2020 Ford Edge have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.