MYRModel Year Report

2020 Dodge Journey

▲ Better than typical
2020 Dodge Journey
RENDERED 2026-08-02T10:12:21.937Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Dodge Journey Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 2007: 4 complaints 2007 2008: 8 complaints 2009: 1433 complaints 2009 2010: 986 complaints 2011: 169 complaints 2011 2012: 375 complaints 2013: 351 complaints 2013 2014: 408 complaints 2015: 548 complaints 2015 2016: 383 complaints 2017: 196 complaints 2017 2018: 219 complaints 2019: 92 complaints 2019 2020: 61 complaints 2020
2020: 61 complaints
View as data table
YearComplaints
20074
20088
20091433
2010986
2011169
2012375
2013351
2014408
2015548
2016383
2017196
2018219
201992
202061

KNOWN PROBLEM AREAS

ELECTRICAL SYSTEM 28%

28% of complaints: electrical system — 17 distinct reports on file.

FIRE
Show complaint excerpts

The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal noise. The Electronic Throttle Control (ETC) system warning light was illuminated.

NHTSA ODI report, 20260123

ENGINE 13%

13% of complaints: engine — 8 distinct reports on file.

BACK OVER PREVENTION 11%

11% of complaints: back over prevention — 7 distinct reports on file.

EXTERIOR LIGHTING 8%

8% of complaints: exterior lighting — 5 distinct reports on file.

VISIBILITY/WIPER 5%

5% of complaints: visibility/wiper — 3 distinct reports on file.

SAFETY TIMELINE

I 20240227 — PE (closed 20250926)

Back up camera failure

I 20240801 — EA (open)

Vehicle entrapment

R Date not on file — back over prevention

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.

Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.

Campaign 25V552000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Dodge Journey — pre-purchase inspection

  • Test/inspect for electrical system issues (17 reports on file for this year).
  • Test/inspect for engine issues (8 reports on file for this year).
  • Test/inspect for back over prevention issues (7 reports on file for this year).
  • Verify recall 25V552000 (back over prevention) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2019 ▲ 2011 ▲ 2017

WORST YEARS

■ 2009 ■ 2010 ◆ 2015

See all years ranked →

FAQ

Is the 2020 Dodge Journey reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Dodge Journey is rated "better than typical".

What are the most common problems with the 2020 Dodge Journey?

The most-reported component is electrical system, accounting for 28% of complaints on file.

How many recalls does the 2020 Dodge Journey have?

1 recall on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.