2020 Dodge Journey
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 66
- Recalls
- 1
- Investigations
- 2
- Top problem
- Electrical system
Campaigns on file for 2020
Opened by NHTSA
30% of complaints
Complaints per year
2020: 66 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1,433 |
| 2010 | 988 |
| 2011 | 169 |
| 2012 | 377 |
| 2013 | 352 |
| 2014 | 415 |
| 2015 | 554 |
| 2016 | 388 |
| 2017 | 202 |
| 2018 | 235 |
| 2019 | 102 |
| 2020 | 66 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
30% · 20 reportsShow complaint excerpts
The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal noise. The Electronic Throttle Control (ETC) system warning light was illuminated.
NHTSA ODI report, 2026-01-23
The contact owns a 2020 Dodge Journey.
NHTSA ODI report, 2026-10-13
When starting my car and turning on my air or heat component the front will turn on but the components in the middle wonât!
NHTSA ODI report, 2026-08-22
Back over prevention
21% · 14 reportsMost commonly citing rearview system braking and warnings.
Show complaint excerpts
My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer.
NHTSA ODI report, 2026-09-18
The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted.
NHTSA ODI report, 2026-08-13
Engine
12% · 8 reportsExterior lighting
8% · 5 reportsService brakes
6% · 4 reportsMost commonly citing hydraulic.
Show complaint excerpts
As I was driving down the road approaching standstill traffic, I attempted to step on the break to slow down to come to a stop.
NHTSA ODI report, 2021-02-12
Also filed under Air bags
Safety timeline
1 recall · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
I
2024-02-27Preliminary evaluationClosed 2025-09-26 Back up camera failure
-
I
2024-08-01Engineering analysisOpen Vehicle entrapment
-
R
Date not on fileBack over prevention25V552000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.
Buy-smart checklist
2020 Dodge Journey — pre-purchase inspection
Inspect
- Electrical system: 20 reports on file for this year.
- Back over prevention: 14 reports on file for this year.
- Engine: 8 reports on file for this year.
Verify these recalls were completed
- Recall 25V552000 · Back over prevention
Other years of this model
See all years ranked →FAQ
- Is the 2020 Dodge Journey reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Dodge Journey is rated "better than typical".
- What are the most common problems with the 2020 Dodge Journey?
- The most-reported component is electrical system, accounting for 30% of complaints on file.
- How many recalls does the 2020 Dodge Journey have?
- 1 recall on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.