2011 Dodge Journey
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1433 |
| 2010 | 986 |
| 2011 | 169 |
| 2012 | 375 |
| 2013 | 351 |
| 2014 | 408 |
| 2015 | 548 |
| 2016 | 383 |
| 2017 | 196 |
| 2018 | 219 |
| 2019 | 92 |
| 2020 | 61 |
KNOWN PROBLEM AREAS
28% of complaints: service brakes — 47 distinct reports on file.
CRASH INJURYShow complaint excerpts
ELECTRIC:MY LIGHTS KEEP GOING OUT SINCE PURCHASE UNDER 1YR..,REPLACE FUSES 4TIMES IN 6MTHS..MY TRUCK LOCKED UP WITH IGNITION START KEY REMOTE IN CAR AN ALMOST LOCKED MY SON 6YR.
NHTSA ODI report, 20180102
24% of complaints: electrical system — 41 distinct reports on file.
CRASH INJURYShow complaint excerpts
I WAS INVOLVED IN A VEHICULAR ACCIDENT ON MONDAY, 10/01/2012 IN A 2011 DODGE JOURNEY.
NHTSA ODI report, 20121005
17% of complaints: engine — 29 distinct reports on file.
FIRE14% of complaints: steering — 23 distinct reports on file.
CRASH FIRE9% of complaints: power train — 16 distinct reports on file.
CRASH INJURYSAFETY TIMELINE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT,
Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-
Campaign 11V315000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines.
Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 15V431000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 16V273000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017.
Campaign 17V432000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Vehicle entrapment
BUY-SMART CHECKLIST
2011 Dodge Journey — pre-purchase inspection
- Test/inspect for service brakes issues (47 reports on file for this year).
- Test/inspect for electrical system issues (41 reports on file for this year).
- Test/inspect for engine issues (29 reports on file for this year).
- Verify recall 11V315000 (steering) has been completed.
- Verify recall 15V431000 (engine and engine cooling) has been completed.
- Verify recall 16V273000 (steering) has been completed.
- Verify recall 17V432000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2011 Dodge Journey reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Dodge Journey is rated "better than typical".
What are the most common problems with the 2011 Dodge Journey?
The most-reported component is service brakes, accounting for 28% of complaints on file.
How many recalls does the 2011 Dodge Journey have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.