2011 Dodge Journey
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 169
- Recalls
- 4
- Investigations
- 2
- Top problem
- Service brakes
Campaigns on file for 2011
Opened by NHTSA
33% of complaints
Complaints per year
2011: 169 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1,433 |
| 2010 | 988 |
| 2011 | 169 |
| 2012 | 377 |
| 2013 | 352 |
| 2014 | 415 |
| 2015 | 554 |
| 2016 | 388 |
| 2017 | 202 |
| 2018 | 235 |
| 2019 | 102 |
| 2020 | 66 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Service brakes
33% · 55 reportsMost commonly citing hydraulic.
Show complaint excerpts
Electric:my lights keep going out since purchase under 1YR..,replace fuses 4TIMES in 6MTHS..my truck locked up with ignition start key remote in car an almost locked my son 6YR.
NHTSA ODI report, 2018-01-02
Electrical system
25% · 43 reportsMost commonly citing wiring.
Show complaint excerpts
I was involved in a vehicular accident on Monday, 10/01/2012 in a 2011 Dodge Journey.
NHTSA ODI report, 2012-10-05
Also filed under Seat belts
Engine
17% · 29 reportsSteering
14% · 23 reportsPower train
12% · 20 reportsMost commonly citing automatic transmission and control module (tcm/pcm/tecm).
Safety timeline
4 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2011-07-04Steering11V315000 Chrysler is recalling certain model year 2011Dodge Journey, Jeep wrangler, Chrysler 200, Chrysler 200 convertible, Dodge Avenger, Dodge nitro, Jeep liberty, Dodge Caliber, Jeep compass, Jeep…
Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on July 4, 2011. Owners may contact Chrysler at…
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2015-10-15Engine and engine cooling15V431000 Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines.
Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
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2016-05-24Steering16V273000 Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
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2017-08-28Air bags17V432000 Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017.
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2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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2024-08-01Engineering analysisOpen Vehicle entrapment
Buy-smart checklist
2011 Dodge Journey — pre-purchase inspection
Inspect
- Service brakes: 55 reports on file for this year.
- Electrical system: 43 reports on file for this year.
- Engine: 29 reports on file for this year.
Verify these recalls were completed
- Recall 11V315000 · Steering
- Recall 15V431000 · Engine and engine cooling
- Recall 16V273000 · Steering
- Recall 17V432000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2011 Dodge Journey reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2011 Dodge Journey is rated "better than typical".
- What are the most common problems with the 2011 Dodge Journey?
- The most-reported component is service brakes, accounting for 33% of complaints on file.
- How many recalls does the 2011 Dodge Journey have?
- 4 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.