2011 Dodge Journey

▲ Better than typical
2011 Dodge Journey
RENDERED 2026-11-01T12:39:45.780Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
169
Recalls
4

Campaigns on file for 2011

Investigations
2

Opened by NHTSA

Top problem
Service brakes

33% of complaints

Complaints per year

2007: 4 complaints 2007 2008: 8 complaints 2009: 1,433 complaints 2009 2010: 988 complaints 2011: 169 complaints 2011 169 2012: 377 complaints 2013: 352 complaints 2013 2014: 415 complaints 2015: 554 complaints 2015 2016: 388 complaints 2017: 202 complaints 2017 2018: 235 complaints 2019: 102 complaints 2019 2020: 66 complaints
2007: 4 complaints 2007 2008: 8 complaints 2008 2009: 1,433 complaints 2009 2010: 988 complaints 2010 2011: 169 complaints 2011 169 2012: 377 complaints 2012 2013: 352 complaints 2013 2014: 415 complaints 2014 2015: 554 complaints 2015 2016: 388 complaints 2016 2017: 202 complaints 2017 2018: 235 complaints 2018 2019: 102 complaints 2019 2020: 66 complaints 2020
2007: 4 complaints 2007 2008: 8 complaints 2008 2009: 1,433 complaints 2009 2010: 988 complaints 2010 2011: 169 complaints 2011 169 2012: 377 complaints 2012 2013: 352 complaints 2013 2014: 415 complaints 2014 2015: 554 complaints 2015 2016: 388 complaints 2016 2017: 202 complaints 2017 2018: 235 complaints 2018 2019: 102 complaints 2019 2020: 66 complaints 2020

2011: 169 complaints

View as data table
YearComplaints
20074
20088
20091,433
2010988
2011169
2012377
2013352
2014415
2015554
2016388
2017202
2018235
2019102
202066

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Service brakes

33% · 55 reports

Most commonly citing hydraulic.

CRASHINJURY
Show complaint excerpts

Electric:my lights keep going out since purchase under 1YR..,replace fuses 4TIMES in 6MTHS..my truck locked up with ignition start key remote in car an almost locked my son 6YR.

NHTSA ODI report, 2018-01-02

Electrical system

25% · 43 reports

Most commonly citing wiring.

CRASHINJURY
Show complaint excerpts

I was involved in a vehicular accident on Monday, 10/01/2012 in a 2011 Dodge Journey.

NHTSA ODI report, 2012-10-05

Also filed under Seat belts

Engine

17% · 29 reports
FIRE

Steering

14% · 23 reports
CRASHFIRE

Power train

12% · 20 reports

Most commonly citing automatic transmission and control module (tcm/pcm/tecm).

CRASHINJURY

Safety timeline

4 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2011-07-04Steering11V315000 Chrysler is recalling certain model year 2011Dodge Journey, Jeep wrangler, Chrysler 200, Chrysler 200 convertible, Dodge Avenger, Dodge nitro, Jeep liberty, Dodge Caliber, Jeep compass, Jeep…

    Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on July 4, 2011. Owners may contact Chrysler at…

  2. R
    2015-10-15Engine and engine cooling15V431000 Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines.

    Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.

  3. R
    2016-05-24Steering16V273000 Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.

    Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

  4. R
    2017-08-28Air bags17V432000 Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

    Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017.

  5. I
    2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
  6. I
    2024-08-01Engineering analysisOpen Vehicle entrapment

Buy-smart checklist

2011 Dodge Journey — pre-purchase inspection

Inspect

  • Service brakes: 55 reports on file for this year.
  • Electrical system: 43 reports on file for this year.
  • Engine: 29 reports on file for this year.

Verify these recalls were completed

  • Recall 11V315000 · Steering
  • Recall 15V431000 · Engine and engine cooling
  • Recall 16V273000 · Steering
  • Recall 17V432000 · Air bags

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2011 Dodge Journey reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Dodge Journey is rated "better than typical".
What are the most common problems with the 2011 Dodge Journey?
The most-reported component is service brakes, accounting for 33% of complaints on file.
How many recalls does the 2011 Dodge Journey have?
4 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.