2017 Dodge Journey
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1433 |
| 2010 | 986 |
| 2011 | 169 |
| 2012 | 375 |
| 2013 | 351 |
| 2014 | 408 |
| 2015 | 548 |
| 2016 | 383 |
| 2017 | 196 |
| 2018 | 219 |
| 2019 | 92 |
| 2020 | 61 |
KNOWN PROBLEM AREAS
30% of complaints: electrical system — 58 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
The contact owned a 2017 Dodge Journey.
NHTSA ODI report, 20240509
22% of complaints: engine — 43 distinct reports on file.
FIREShow complaint excerpts
I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE...
NHTSA ODI report, 20171124
15% of complaints: power train — 30 distinct reports on file.
Show complaint excerpts
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER.
NHTSA ODI report, 20171002
14% of complaints: air bags — 28 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED DAMAGE. THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI report, 20171215
9% of complaints: vehicle speed control — 17 distinct reports on file.
CRASH INJURYShow complaint excerpts
The contact owned a 2017 Dodge Journey.
NHTSA ODI report, 20240509
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Campaign 22V723000 — check if this car was fixed
Back up camera failure
Vehicle entrapment
BUY-SMART CHECKLIST
2017 Dodge Journey — pre-purchase inspection
- Test/inspect for electrical system issues (58 reports on file for this year).
- Test/inspect for engine issues (43 reports on file for this year).
- Test/inspect for power train issues (30 reports on file for this year).
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 22V723000 (exterior lighting) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2017 Dodge Journey reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Dodge Journey is rated "better than typical".
What are the most common problems with the 2017 Dodge Journey?
The most-reported component is electrical system, accounting for 30% of complaints on file.
How many recalls does the 2017 Dodge Journey have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.