2017 Dodge Journey

▲ Better than typical
2017 Dodge Journey
RENDERED 2026-11-01T15:52:36.611Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
202
Recalls
2

Campaigns on file for 2017

Investigations
3

Opened by NHTSA

Top problem
Electrical system

29% of complaints

Complaints per year

2007: 4 complaints 2007 2008: 8 complaints 2009: 1,433 complaints 2009 2010: 988 complaints 2011: 169 complaints 2011 2012: 377 complaints 2013: 352 complaints 2013 2014: 415 complaints 2015: 554 complaints 2015 2016: 388 complaints 2017: 202 complaints 2017 202 2018: 235 complaints 2019: 102 complaints 2019 2020: 66 complaints
2007: 4 complaints 2007 2008: 8 complaints 2008 2009: 1,433 complaints 2009 2010: 988 complaints 2010 2011: 169 complaints 2011 2012: 377 complaints 2012 2013: 352 complaints 2013 2014: 415 complaints 2014 2015: 554 complaints 2015 2016: 388 complaints 2016 2017: 202 complaints 2017 202 2018: 235 complaints 2018 2019: 102 complaints 2019 2020: 66 complaints 2020
2007: 4 complaints 2007 2008: 8 complaints 2008 2009: 1,433 complaints 2009 2010: 988 complaints 2010 2011: 169 complaints 2011 2012: 377 complaints 2012 2013: 352 complaints 2013 2014: 415 complaints 2014 2015: 554 complaints 2015 2016: 388 complaints 2016 2017: 202 complaints 2017 202 2018: 235 complaints 2018 2019: 102 complaints 2019 2020: 66 complaints 2020

2017: 202 complaints

View as data table
YearComplaints
20074
20088
20091,433
2010988
2011169
2012377
2013352
2014415
2015554
2016388
2017202
2018235
2019102
202066

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

29% · 59 reports

Most commonly citing horn.

CRASHFIREINJURY
Show complaint excerpts

The contact owned a 2017 Dodge Journey.

NHTSA ODI report, 2024-05-09

Also filed under Vehicle speed control

Engine

22% · 44 reports
FIRE
Show complaint excerpts

I was driving with the cruise control on and the vehicle kept trying to speed itself back up and the car kept slowing down I noticed the car was on fire in the back of the car so I pulled over turned the car off jumped out walked to a safe distance...

NHTSA ODI report, 2017-11-24

Power train

16% · 32 reports

Most commonly citing driveshaft.

Show complaint excerpts

On the morning of August 26, 2026, my 2017 Dodge Journey 2.4L was brought to DeLand Chrysler Dodge Jeep Ram for federal safety Emissions Recall Z98, which required updating the software calibration on the Powertrain Control Module (PCM).

NHTSA ODI report, 2026-08-27

Tl* the contact owns a 2017 Dodge Journey. The contact stated that while driving at various speeds, the gear shifter was easily moving independently. The failure recurred four times. The vehicle was not taken to a dealer.

NHTSA ODI report, 2017-10-02

Air bags

15% · 30 reports

Most commonly citing srs malfunction warning lamp/light.

CRASHFIREINJURY
Show complaint excerpts

Tl* the contact owned a 2017 Dodge Journey. While driving approximately 25 MPH, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end of the vehicle sustained damage. The air bags did not deploy.

NHTSA ODI report, 2017-12-15

The airbag in the passenger headrest has deployed

NHTSA ODI report, 2026-10-06

Also filed under Seats

Seats

10% · 21 reports

Most commonly citing head restraint.

INJURY
Show complaint excerpts

Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.

NHTSA ODI report, 2026-10-04

Safety timeline

2 recalls · 3 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...

    Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

  2. I
    2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
  3. R
    2023-02-16Exterior lighting22V723000 Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough.

    Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.

  4. I
    2024-02-27Preliminary evaluationClosed 2025-09-26 Back up camera failure
  5. I
    2024-08-01Engineering analysisOpen Vehicle entrapment

Buy-smart checklist

2017 Dodge Journey — pre-purchase inspection

Inspect

  • Electrical system: 59 reports on file for this year.
  • Engine: 44 reports on file for this year.
  • Power train: 32 reports on file for this year.

Verify these recalls were completed

  • Recall 18V332000 · Electrical system, vehicle speed control
  • Recall 22V723000 · Exterior lighting

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2017 Dodge Journey reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Dodge Journey is rated "better than typical".
What are the most common problems with the 2017 Dodge Journey?
The most-reported component is electrical system, accounting for 29% of complaints on file.
How many recalls does the 2017 Dodge Journey have?
2 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.