2017 Dodge Journey
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 202
- Recalls
- 2
- Investigations
- 3
- Top problem
- Electrical system
Campaigns on file for 2017
Opened by NHTSA
29% of complaints
Complaints per year
2017: 202 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1,433 |
| 2010 | 988 |
| 2011 | 169 |
| 2012 | 377 |
| 2013 | 352 |
| 2014 | 415 |
| 2015 | 554 |
| 2016 | 388 |
| 2017 | 202 |
| 2018 | 235 |
| 2019 | 102 |
| 2020 | 66 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
29% · 59 reportsMost commonly citing horn.
Show complaint excerpts
The contact owned a 2017 Dodge Journey.
NHTSA ODI report, 2024-05-09
Also filed under Vehicle speed control
Engine
22% · 44 reportsShow complaint excerpts
I was driving with the cruise control on and the vehicle kept trying to speed itself back up and the car kept slowing down I noticed the car was on fire in the back of the car so I pulled over turned the car off jumped out walked to a safe distance...
NHTSA ODI report, 2017-11-24
Power train
16% · 32 reportsMost commonly citing driveshaft.
Show complaint excerpts
On the morning of August 26, 2026, my 2017 Dodge Journey 2.4L was brought to DeLand Chrysler Dodge Jeep Ram for federal safety Emissions Recall Z98, which required updating the software calibration on the Powertrain Control Module (PCM).
NHTSA ODI report, 2026-08-27
Tl* the contact owns a 2017 Dodge Journey. The contact stated that while driving at various speeds, the gear shifter was easily moving independently. The failure recurred four times. The vehicle was not taken to a dealer.
NHTSA ODI report, 2017-10-02
Air bags
15% · 30 reportsMost commonly citing srs malfunction warning lamp/light.
Show complaint excerpts
Tl* the contact owned a 2017 Dodge Journey. While driving approximately 25 MPH, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end of the vehicle sustained damage. The air bags did not deploy.
NHTSA ODI report, 2017-12-15
The airbag in the passenger headrest has deployed
NHTSA ODI report, 2026-10-06
Also filed under Seats
Seats
10% · 21 reportsMost commonly citing head restraint.
Show complaint excerpts
Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.
NHTSA ODI report, 2026-10-04
Safety timeline
2 recalls · 3 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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I
2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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2023-02-16Exterior lighting22V723000 Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
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2024-02-27Preliminary evaluationClosed 2025-09-26 Back up camera failure
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2024-08-01Engineering analysisOpen Vehicle entrapment
Buy-smart checklist
2017 Dodge Journey — pre-purchase inspection
Inspect
- Electrical system: 59 reports on file for this year.
- Engine: 44 reports on file for this year.
- Power train: 32 reports on file for this year.
Verify these recalls were completed
- Recall 18V332000 · Electrical system, vehicle speed control
- Recall 22V723000 · Exterior lighting
Other years of this model
See all years ranked →FAQ
- Is the 2017 Dodge Journey reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2017 Dodge Journey is rated "better than typical".
- What are the most common problems with the 2017 Dodge Journey?
- The most-reported component is electrical system, accounting for 29% of complaints on file.
- How many recalls does the 2017 Dodge Journey have?
- 2 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.