2018 Dodge Journey
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1433 |
| 2010 | 986 |
| 2011 | 169 |
| 2012 | 375 |
| 2013 | 351 |
| 2014 | 408 |
| 2015 | 548 |
| 2016 | 383 |
| 2017 | 196 |
| 2018 | 219 |
| 2019 | 92 |
| 2020 | 61 |
KNOWN PROBLEM AREAS
32% of complaints: electrical system — 71 distinct reports on file.
13% of complaints: engine — 29 distinct reports on file.
11% of complaints: exterior lighting — 23 distinct reports on file.
CRASHShow complaint excerpts
Reflectors are critical for visibility especially when it is foggy outside.
NHTSA ODI report, 20241223
9% of complaints: vehicle speed control — 19 distinct reports on file.
CRASHShow complaint excerpts
WHILE DRIVING ON THE HIGHWAY IN MY BRAND NEW DODGE JOURNEY THAT WAS PURCHASED LESS THAN 2 WEEKS AGO, ALL THE VEHICLES CAME TO A STOP AND WERE STATIONARY. MY CAR INCLUDED WAS STATIONARY OR STOPPED.
NHTSA ODI report, 20181212
9% of complaints: service brakes — 19 distinct reports on file.
CRASHShow complaint excerpts
WHILE DRIVING ON THE HIGHWAY IN MY BRAND NEW DODGE JOURNEY THAT WAS PURCHASED LESS THAN 2 WEEKS AGO, ALL THE VEHICLES CAME TO A STOP AND WERE STATIONARY. MY CAR INCLUDED WAS STATIONARY OR STOPPED.
NHTSA ODI report, 20181212
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.
Campaign 18V396000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Campaign 18V398000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and...
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Campaign 22V723000 — check if this car was fixed
Back up camera failure
Vehicle entrapment
BUY-SMART CHECKLIST
2018 Dodge Journey — pre-purchase inspection
- Test/inspect for electrical system issues (71 reports on file for this year).
- Test/inspect for engine issues (29 reports on file for this year).
- Test/inspect for exterior lighting issues (23 reports on file for this year).
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 18V396000 (visibility) has been completed.
- Verify recall 18V398000 (back over prevention) has been completed.
- Verify recall 18V523000 (service brakes, hydraulic) has been completed.
- Verify recall 18V524000 (electrical system) has been completed.
- Verify recall 22V723000 (exterior lighting) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2018 Dodge Journey reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2018 Dodge Journey is rated "better than typical".
What are the most common problems with the 2018 Dodge Journey?
The most-reported component is electrical system, accounting for 32% of complaints on file.
How many recalls does the 2018 Dodge Journey have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.