2016 Dodge Journey — Model Year Report: verdict, complaints & recalls

COMPLAINTS PER YEAR

2016: 383 complaints

View as data table

Year	Complaints
2007	4
2008	8
2009	1433
2010	986
2011	169
2012	375
2013	351
2014	408
2015	548
2016	383
2017	196
2018	219
2019	92
2020	61

KNOWN PROBLEM AREAS

ENGINE 30%

30% of complaints: engine — 113 distinct reports on file.

FIRE

POWER TRAIN 22%

22% of complaints: power train — 85 distinct reports on file.

CRASH FIRE

Show complaint excerpts

TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD...

NHTSA ODI report, 20171207

VEHICLE DOWNSHIFTS HARD IN SLOW TRAFFIC. VEHICLE THEN PROCEEDS TO TURN OFF BUT ENGINE WILL NOT STOP UNTIL YOU PUT FOOT ON BRAKE PUT VEHICLE IN PARK AND PUSH ENGINE BUTTON.

NHTSA ODI report, 20171117

ELECTRICAL SYSTEM 22%

22% of complaints: electrical system — 83 distinct reports on file.

FIRE

SERVICE BRAKES 13%

13% of complaints: service brakes — 49 distinct reports on file.

CRASH INJURY

Show complaint excerpts

TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD...

NHTSA ODI report, 20171207

THE VEHICLE WAS IN AN ACCIDENT ON NOVEMBER 26, 2015. THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE BRAKING WAS NOT ACCURATE.

NHTSA ODI report, 20161209

STEERING 9%

9% of complaints: steering — 34 distinct reports on file.

CRASH INJURY

Show complaint excerpts

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

NHTSA ODI report, 20160516

SAFETY TIMELINE

R 20160524 — steering

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 16V273000 — check if this car was fixed

R 20160818 — power train

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and...

Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Campaign 16V461000 — check if this car was fixed

R 20170208 — engine and engine cooling

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016.

Remedy: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 16V907000 — check if this car was fixed

R 20180604 — electrical system, vehicle speed control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

Campaign 18V332000 — check if this car was fixed

I 20190909 — PE (closed 20260225)

Active Head Rest Inadvertent Deployment

I 20220722 — RQ (closed 20250616)

Stall from Crankshaft\Camshaft Failure

I 20240801 — EA (open)

Vehicle entrapment

BUY-SMART CHECKLIST

2016 Dodge Journey — pre-purchase inspection

Test/inspect for engine issues (113 reports on file for this year).
Test/inspect for power train issues (85 reports on file for this year).
Test/inspect for electrical system issues (83 reports on file for this year).
Verify recall 16V273000 (steering) has been completed.
Verify recall 16V461000 (power train) has been completed.
Verify recall 16V907000 (engine and engine cooling) has been completed.
Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2020 ▲ 2019 ▲ 2011

WORST YEARS

■ 2009 ■ 2010 ◆ 2015

See all years ranked →

FAQ

Is the 2016 Dodge Journey reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2016 Dodge Journey is rated "typical".

What are the most common problems with the 2016 Dodge Journey?

The most-reported component is engine, accounting for 30% of complaints on file.

How many recalls does the 2016 Dodge Journey have?

4 recalls on file for this model year.