2016 Dodge Journey
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 387
- Recalls
- 4
- Investigations
- 3
- Top problem
- Engine
Campaigns on file for 2016
Opened by NHTSA
29% of complaints
Complaints per year
2016: 387 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1,433 |
| 2010 | 988 |
| 2011 | 169 |
| 2012 | 376 |
| 2013 | 352 |
| 2014 | 415 |
| 2015 | 553 |
| 2016 | 387 |
| 2017 | 199 |
| 2018 | 235 |
| 2019 | 102 |
| 2020 | 65 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Engine
29% · 113 reportsPower train
22% · 87 reportsMost commonly citing transfer case (4-wheel drive).
Show complaint excerpts
Takata recall, researching my car VIN 3 recalls flagged up and I have never been notified of the recalls my car has breaking issues the breaks work at times and not other times , the transmission will not change gear randomly and will lung forward...
NHTSA ODI report, 2017-12-07
Also filed under Service brakes
Vehicle downshifts hard in slow traffic. Vehicle then proceeds to turn off but engine will not stop until you put foot on brake put vehicle in park and push engine button.
NHTSA ODI report, 2017-11-17
Electrical system
22% · 85 reportsMost commonly citing instrument cluster/panel.
Show complaint excerpts
The ABS light came on and the Brake light came on plus the traction light is on. The car will not activate cruise control or the traction control either. We have no idea when it will completely stop working and causing an accident as a result.
NHTSA ODI report, 2026-09-25
Also filed under Service brakes
Service brakes
14% · 53 reportsMost commonly citing hydraulic.
Show complaint excerpts
The vehicle was in an accident on November 26, 2015. The steering wheel was shaking uncontrollably. This has been an issue since purchase. The braking was not accurate.
NHTSA ODI report, 2016-12-09
Seats
9% · 35 reportsMost commonly citing head restraint.
Show complaint excerpts
Passenger headrest activated without warning striking passenger in the head while driving. x84 recall in effect. Dealerships wont return phone calls for the repair. no trouble indicator…
NHTSA ODI report, 2023-12-19
The passenger side active head restraint (AHR) burst open injuring the owner who was sitting in the passenger seat while the vehicle was moving. There was no rear end impact and there was no reason for the AHR to malfunction.
NHTSA ODI report, 2023-09-07
Safety timeline
4 recalls · 3 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2016-05-24Steering16V273000 Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
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2016-08-18Power train16V461000 Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and...
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
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2017-02-08Engine and engine cooling16V907000 Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
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2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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I
2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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I
2022-07-22Recall queryClosed 2025-06-16 Stall from Crankshaft\Camshaft Failure
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2024-08-01Engineering analysisOpen Vehicle entrapment
Buy-smart checklist
2016 Dodge Journey — pre-purchase inspection
Inspect
- Engine: 113 reports on file for this year.
- Power train: 87 reports on file for this year.
- Electrical system: 85 reports on file for this year.
Verify these recalls were completed
- Recall 16V273000 · Steering
- Recall 16V461000 · Power train
- Recall 16V907000 · Engine and engine cooling
- Recall 18V332000 · Electrical system, vehicle speed control
Other years of this model
See all years ranked →FAQ
- Is the 2016 Dodge Journey reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2016 Dodge Journey is rated "typical".
- What are the most common problems with the 2016 Dodge Journey?
- The most-reported component is engine, accounting for 29% of complaints on file.
- How many recalls does the 2016 Dodge Journey have?
- 4 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.