2014 Dodge Journey
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 415
- Recalls
- 7
- Investigations
- 2
- Top problem
- Electrical system
Campaigns on file for 2014
Opened by NHTSA
25% of complaints
Complaints per year
2014: 415 complaints
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1,433 |
| 2010 | 988 |
| 2011 | 169 |
| 2012 | 376 |
| 2013 | 352 |
| 2014 | 415 |
| 2015 | 553 |
| 2016 | 387 |
| 2017 | 199 |
| 2018 | 235 |
| 2019 | 102 |
| 2020 | 65 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
25% · 105 reportsMost commonly citing alternator/generator/regulator and integrated trailer brake control.
Show complaint excerpts
The headrest deployed for no reason. It hurt my neck really bad. Luckily I was at a red light or im might have crashed
NHTSA ODI report, 2023-09-22
Also filed under Seats
Engine
24% · 98 reportsService brakes
22% · 91 reportsMost commonly citing air and hydraulic.
Show complaint excerpts
Tl* the contact owns a 2014 Dodge Journey. While driving 15 MPH, the brake pedal was applied and became stiff and failed to respond. As a result, the contact crashed into concrete dividers. The ESC warning indicator illuminated.
NHTSA ODI report, 2018-01-25
Also filed under Electronic stability control (esc)
Air bags failed to deploy when vehicle had front impact with ditch embankment after leaving road across ditch and the anti-lock brakes caused the brakes to engage and unengaged causing the wreck.
NHTSA ODI report, 2014-09-26
Also filed under Air bags
Air bags
11% · 46 reportsShow complaint excerpts
Tl* the contact owns a 2014 Dodge Journey. The contact stated that while traveling 40 MPH, another vehicle crashed into the contact's driver front side. Upon impact, the air bags failed to deploy. The contact sustained back and knee injuries.
NHTSA ODI report, 2014-04-25
Seats
10% · 43 reportsMost commonly citing head restraint.
Show complaint excerpts
On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway.
NHTSA ODI report, 2026-08-31
The contact owns a 2014 Dodge Journey. The contact stated that while the vehicle was parked and occupied, the contact became aware that the front passenger head restraint was damaged and unhinged.
NHTSA ODI report, 2026-07-29
Safety timeline
7 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2015-04-08Equipment14V711000 Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014.
Remedy: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.
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2015-10-15Engine and engine cooling15V431000 Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines.
Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
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2015-12-21Electronic stability control (esc), service brakes, hydraulic15V675000 Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015.
Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge.
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2016-05-24Steering16V273000 Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
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2017-08-28Air bags17V432000 Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017.
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2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
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2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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2024-08-01Engineering analysisOpen Vehicle entrapment
Buy-smart checklist
2014 Dodge Journey — pre-purchase inspection
Inspect
- Electrical system: 105 reports on file for this year.
- Engine: 98 reports on file for this year.
- Service brakes: 91 reports on file for this year.
Verify these recalls were completed
- Recall 14V711000 · Equipment
- Recall 15V431000 · Engine and engine cooling
- Recall 15V675000 · Electronic stability control (esc), service brakes, hydraulic
- Recall 16V273000 · Steering
- Recall 17V432000 · Air bags
- Recall 17V824000 · Equipment
- Recall 18V332000 · Electrical system, vehicle speed control
Other years of this model
See all years ranked →FAQ
- Is the 2014 Dodge Journey reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2014 Dodge Journey is rated "typical".
- What are the most common problems with the 2014 Dodge Journey?
- The most-reported component is electrical system, accounting for 25% of complaints on file.
- How many recalls does the 2014 Dodge Journey have?
- 7 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.