2012 Dodge Journey
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 4 |
| 2008 | 8 |
| 2009 | 1433 |
| 2010 | 986 |
| 2011 | 169 |
| 2012 | 375 |
| 2013 | 351 |
| 2014 | 408 |
| 2015 | 548 |
| 2016 | 383 |
| 2017 | 196 |
| 2018 | 219 |
| 2019 | 92 |
| 2020 | 61 |
KNOWN PROBLEM AREAS
30% of complaints: electrical system — 113 distinct reports on file.
CRASH FIREShow complaint excerpts
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors.
NHTSA ODI report, 20231106
26% of complaints: engine — 97 distinct reports on file.
CRASH FIRE INJURY25% of complaints: service brakes — 95 distinct reports on file.
CRASH FIRE INJURY12% of complaints: electronic stability control (esc) — 44 distinct reports on file.
CRASH9% of complaints: power train — 35 distinct reports on file.
CRASH INJURYShow complaint excerpts
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors.
NHTSA ODI report, 20231106
SAFETY TIMELINE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 — check if this car was fixed
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FL
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012.
Campaign 11V550000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines.
Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 15V431000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015.
Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge.
Campaign 15V675000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 16V273000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017.
Campaign 17V432000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Vehicle entrapment
BUY-SMART CHECKLIST
2012 Dodge Journey — pre-purchase inspection
- Test/inspect for electrical system issues (113 reports on file for this year).
- Test/inspect for engine issues (97 reports on file for this year).
- Test/inspect for service brakes issues (95 reports on file for this year).
- Verify recall 11V487000 (engine and engine cooling) has been completed.
- Verify recall 11V550000 (service brakes, hydraulic) has been completed.
- Verify recall 15V431000 (engine and engine cooling) has been completed.
- Verify recall 15V675000 (electronic stability control (esc), service brakes, hydraulic) has been completed.
- Verify recall 16V273000 (steering) has been completed.
- Verify recall 17V432000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2012 Dodge Journey reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2012 Dodge Journey is rated "typical".
What are the most common problems with the 2012 Dodge Journey?
The most-reported component is electrical system, accounting for 30% of complaints on file.
How many recalls does the 2012 Dodge Journey have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.