2021 Chevrolet Silverado 3500
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 40
- Recalls
- 5
- Investigations
- 1
- Top problem
- Electrical system
Campaigns on file for 2021
Opened by NHTSA
33% of complaints
Complaints per year
2021: 40 complaints
View as data table
| Year | Complaints |
|---|---|
| 1994 | 1 |
| 1996 | 1 |
| 1997 | 61 |
| 1998 | 67 |
| 1999 | 47 |
| 2000 | 80 |
| 2001 | 72 |
| 2002 | 50 |
| 2003 | 42 |
| 2004 | 41 |
| 2005 | 46 |
| 2006 | 52 |
| 2007 | 39 |
| 2008 | 31 |
| 2009 | 10 |
| 2010 | 2 |
| 2011 | 29 |
| 2012 | 23 |
| 2013 | 26 |
| 2014 | 10 |
| 2015 | 52 |
| 2016 | 51 |
| 2017 | 13 |
| 2018 | 19 |
| 2019 | 22 |
| 2020 | 42 |
| 2021 | 40 |
| 2022 | 28 |
| 2023 | 15 |
| 2024 | 50 |
| 2025 | 12 |
| 2026 | 2 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
33% · 13 reportsShow complaint excerpts
Service Trailer Brake System error. There's a known issue for a faulty wire harness and BCM. Error makes it hard to drive and see the speed, keeps popping up.
NHTSA ODI report, 2026-10-06
On XXX the 2021 Chevrolet Silverado was taken to Mayse Automotive Group at [XXX] dealership for the complaint of the key getting stuck in the ignition and unable to remove causing a safety and security risk.
NHTSA ODI report, 2026-08-19
Also filed under Steering
The new GM 2021 trailer lighting module and/or system is defective.
NHTSA ODI report, 2021-03-23
Power train
18% · 7 reportsShow complaint excerpts
When I shift the vehicle to park and turn it off, about 90% of the time the instrument panel will display a message that says âShift to parkâ, and the electrical components will not shut down.
NHTSA ODI report, 2023-09-09
Structure
15% · 6 reportsMost commonly citing body.
Show complaint excerpts
The tailgate opened and closes on its own while trailering causing sever binds and damage to the trailer and allowing loads to become unsecured. There is a recall already from GM on this issue, but for some reason our VIN is not included.
NHTSA ODI report, 2024-06-11
Service brakes
13% · 5 reportsLatches/locks/linkages
13% · 5 reportsSafety timeline
5 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021-01-26Seat belts20V792000 General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.
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2021-01-29Seat belts20V811000 General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and...
Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021.
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2021-04-09Preliminary evaluationClosed 2023-08-24 Air Bag Malfunction
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2021-10-20Service brakes, hydraulic21V758000 General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly.
Remedy: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021.
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2024-05-17Latches/locks/linkages24V060000 General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
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2024-12-12Power train24V797000 General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel...
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve.
Buy-smart checklist
2021 Chevrolet Silverado 3500 — pre-purchase inspection
Inspect
- Electrical system: 13 reports on file for this year.
- Power train: 7 reports on file for this year.
- Structure: 6 reports on file for this year.
Verify these recalls were completed
- Recall 20V792000 · Seat belts
- Recall 20V811000 · Seat belts
- Recall 21V758000 · Service brakes, hydraulic
- Recall 24V060000 · Latches/locks/linkages
- Recall 24V797000 · Power train
Other years of this model
See all years ranked →FAQ
- Is the 2021 Chevrolet Silverado 3500 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2021 Chevrolet Silverado 3500 is rated "typical".
- What are the most common problems with the 2021 Chevrolet Silverado 3500?
- The most-reported component is electrical system, accounting for 33% of complaints on file.
- How many recalls does the 2021 Chevrolet Silverado 3500 have?
- 5 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.