2020 Chevrolet Silverado 3500
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 42
- Recalls
- 8
- Investigations
- 1
- Top problem
- Power train
Campaigns on file for 2020
Opened by NHTSA
38% of complaints
Complaints per year
2020: 42 complaints
View as data table
| Year | Complaints |
|---|---|
| 1994 | 1 |
| 1996 | 1 |
| 1997 | 61 |
| 1998 | 67 |
| 1999 | 47 |
| 2000 | 80 |
| 2001 | 72 |
| 2002 | 50 |
| 2003 | 42 |
| 2004 | 41 |
| 2005 | 46 |
| 2006 | 52 |
| 2007 | 39 |
| 2008 | 31 |
| 2009 | 10 |
| 2010 | 2 |
| 2011 | 29 |
| 2012 | 23 |
| 2013 | 26 |
| 2014 | 10 |
| 2015 | 52 |
| 2016 | 51 |
| 2017 | 13 |
| 2018 | 19 |
| 2019 | 22 |
| 2020 | 42 |
| 2021 | 40 |
| 2022 | 28 |
| 2023 | 15 |
| 2024 | 50 |
| 2025 | 12 |
| 2026 | 2 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
38% · 16 reportsShow complaint excerpts
The contact owns a 2020 Chevrolet Silverado 3500. The contact received a notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available.
NHTSA ODI report, 2025-01-16
VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel...
NHTSA ODI report, 2026-08-17
Service brakes
21% · 9 reportsMost commonly citing hydraulic.
Show complaint excerpts
Tl* the contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while driving 45 MPH, the brake pedal was depressed and made an abnormal grinding sound.
NHTSA ODI report, 2021-03-19
Engine
14% · 6 reportsShow complaint excerpts
Fan pulley broke in half, snapped fan belt, damaged fan and caused truck to overheat. Truck would not turn off when overheated, even when fan was not working, so truck kept getting hotter. Dealer said this is the 3rd one they've seen this…
NHTSA ODI report, 2023-09-09
New vehicle on dealer lot. Engine (Diesel) would not start remotely and engine light came on when the engine was started manually.
NHTSA ODI report, 2020-09-19
Tires
12% · 5 reportsMost commonly citing tread/belt.
Show complaint excerpts
Tire size LT275 65 R20. Driving on Interstate Sunday September 24, 2023 the driver's side back tire blew out causing damage to the rim and side panel of the truck and bumper. We were pulling a 35 foot fifth wheel.
NHTSA ODI report, 2023-09-30
Electrical system
12% · 5 reportsMost commonly citing integrated trailer brake control.
Show complaint excerpts
The blower motor for the HVAC system caught fire.
NHTSA ODI report, 2023-07-06
Safety timeline
8 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
R
2019-12-13Seat belts19V814000 General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering.
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019.
-
R
2020-04-13Latches/locks/linkages20V142000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.
-
R
2020-07-07Latches/locks/linkages, structure20V324000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.
-
R
2020-09-03Air bags20V446000 General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020.
-
R
2021-01-26Seat belts20V792000 General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.
-
I
2021-04-09Preliminary evaluationClosed 2023-08-24 Air Bag Malfunction
-
R
2024-05-17Latches/locks/linkages24V060000 General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
-
R
2024-12-12Power train24V797000 General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel...
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve.
-
R
2026-03-06Power train26V083000 General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026.
Buy-smart checklist
2020 Chevrolet Silverado 3500 — pre-purchase inspection
Inspect
- Power train: 16 reports on file for this year.
- Service brakes: 9 reports on file for this year.
- Engine: 6 reports on file for this year.
Verify these recalls were completed
- Recall 19V814000 · Seat belts
- Recall 20V142000 · Latches/locks/linkages
- Recall 20V324000 · Latches/locks/linkages, structure
- Recall 20V446000 · Air bags
- Recall 20V792000 · Seat belts
- Recall 24V060000 · Latches/locks/linkages
- Recall 24V797000 · Power train
- Recall 26V083000 · Power train
Other years of this model
See all years ranked →FAQ
- Is the 2020 Chevrolet Silverado 3500 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Chevrolet Silverado 3500 is rated "typical".
- What are the most common problems with the 2020 Chevrolet Silverado 3500?
- The most-reported component is power train, accounting for 38% of complaints on file.
- How many recalls does the 2020 Chevrolet Silverado 3500 have?
- 8 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.