2024 Chevrolet Silverado 2500
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1994 | 3 |
| 1995 | 3 |
| 1996 | 2 |
| 1997 | 64 |
| 1998 | 73 |
| 1999 | 81 |
| 2000 | 132 |
| 2001 | 300 |
| 2002 | 351 |
| 2003 | 449 |
| 2004 | 368 |
| 2005 | 269 |
| 2006 | 177 |
| 2007 | 204 |
| 2008 | 191 |
| 2009 | 61 |
| 2010 | 21 |
| 2011 | 104 |
| 2012 | 53 |
| 2013 | 51 |
| 2014 | 40 |
| 2015 | 175 |
| 2016 | 122 |
| 2017 | 54 |
| 2018 | 52 |
| 2019 | 74 |
| 2020 | 102 |
| 2021 | 84 |
| 2022 | 94 |
| 2023 | 47 |
| 2024 | 139 |
| 2025 | 28 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
40% of complaints: electrical system — 55 distinct reports on file, most commonly citing integrated trailer brake control.
FIREShow complaint excerpts
Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone.
NHTSA ODI report, 20260623
27% of complaints: service brakes — 38 distinct reports on file, most commonly citing hydraulic.
CRASHShow complaint excerpts
I was towing a dump trailer with gravel in it down a gravel road grade (downhill around 5-7mph) and received a warning on the DTC about the trailer brake being disconnected.
NHTSA ODI report, 20241030
Connecting this trailer to a new 2024 Chevrolet Silverado 2500 HD, the trailer brakes cut in and out every minute or so. The truck shows a warning that the trailer brakes are disconnected, and then they reconnected. This happens repeatedly.
NHTSA ODI report, 20230711
Component - Integrated Trailer Brake Controller Safety - caused a vehicle skid and loss of control Inspection - it is scheduled to go in to the dealer today Warnings - the dash messages "Trailer Brakes Connected" and "Trailers Brakes Disconnected"...
NHTSA ODI report, 20230627
26% of complaints: power train — 36 distinct reports on file.
Show complaint excerpts
First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions.
NHTSA ODI report, 20260723
Also filed under ENGINE
9% of complaints: engine — 13 distinct reports on file.
6% of complaints: fuel/propulsion system — 8 distinct reports on file.
SAFETY TIMELINE
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
Campaign 23V549000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
Campaign 24V060000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024.
Campaign 24V894000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge.
Campaign 26V530000 — check if this car was fixed
BUY-SMART CHECKLIST
2024 Chevrolet Silverado 2500 — pre-purchase inspection
- Test/inspect for electrical system issues (55 reports on file for this year).
- Test/inspect for service brakes issues (38 reports on file for this year).
- Test/inspect for power train issues (36 reports on file for this year).
- Verify recall 26V530000 (tires) has been completed.
- Verify recall 23V549000 (steering) has been completed.
- Verify recall 24V060000 (latches/locks/linkages) has been completed.
- Verify recall 24V894000 (latches/locks/linkages) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2024 Chevrolet Silverado 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2024 Chevrolet Silverado 2500 is rated "worse than typical".
What are the most common problems with the 2024 Chevrolet Silverado 2500?
The most-reported component is electrical system, accounting for 40% of complaints on file.
How many recalls does the 2024 Chevrolet Silverado 2500 have?
4 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.