MYRModel Year Report

2020 Chevrolet Silverado 2500

● Typical for this model
2020 Chevrolet Silverado 2500
RENDERED 2026-08-02T09:26:30.468Z

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Chevrolet Silverado 2500 Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 1994: 3 complaints 1994 1995: 3 complaints 1996: 2 complaints 1997: 64 complaints 1998: 73 complaints 1999: 81 complaints 1999 2000: 132 complaints 2001: 300 complaints 2002: 351 complaints 2003: 449 complaints 2004: 368 complaints 2004 2005: 269 complaints 2006: 177 complaints 2007: 204 complaints 2008: 191 complaints 2009: 61 complaints 2009 2010: 21 complaints 2011: 104 complaints 2012: 52 complaints 2013: 51 complaints 2014: 40 complaints 2014 2015: 175 complaints 2016: 122 complaints 2017: 54 complaints 2018: 51 complaints 2019: 72 complaints 2019 2020: 99 complaints 2020 2021: 82 complaints 2022: 89 complaints 2023: 42 complaints 2024: 135 complaints 2024 2025: 19 complaints 2026: 4 complaints 2026
2020: 99 complaints
View as data table
YearComplaints
19943
19953
19962
199764
199873
199981
2000132
2001300
2002351
2003449
2004368
2005269
2006177
2007204
2008191
200961
201021
2011104
201252
201351
201440
2015175
2016122
201754
201851
201972
202099
202182
202289
202342
2024135
202519
20264

KNOWN PROBLEM AREAS

POWER TRAIN 29%

29% of complaints: power train — 29 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

Truck on its own Shift from Park to Drive on its own while at idle. Summary: My 2020 Silverado 2500HD was in the driveway idling in Park.

NHTSA ODI report, 20211207

SERVICE BRAKES 15%

15% of complaints: service brakes — 15 distinct reports on file.

CRASH
Show complaint excerpts

FOLLOWING A VEHICLE WITH 4-5 CAR LENGTHS BETWEEN, THE VEHICLE IN FRONT OF US DID A PANIC STOP IN HEAVY TRAFFIC. WHEN TRYING TO STOP OUR NEW TRUCK AL IT DID WAS SKID WITHOUT ANY NOTICEABLE ABS ACTIONS.

NHTSA ODI report, 20201125

ELECTRICAL SYSTEM 15%

15% of complaints: electrical system — 15 distinct reports on file.

FIRE
Show complaint excerpts

We just arrived to our out to town destination and exited the vehicle. We drove 80 miles to get there. The truck was running when we noticed white smoke coming from under the hood then immediately large red flames.

NHTSA ODI report, 20240927

ENGINE 10%

10% of complaints: engine — 10 distinct reports on file.

FIRE INJURY
Show complaint excerpts

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface.

NHTSA ODI report, 20250114

We just arrived to our out to town destination and exited the vehicle. We drove 80 miles to get there. The truck was running when we noticed white smoke coming from under the hood then immediately large red flames.

NHTSA ODI report, 20240927

STEERING 9%

9% of complaints: steering — 9 distinct reports on file.

SAFETY TIMELINE

R 20191213 — seat belts

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering.

Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019.

Campaign 19V814000 — check if this car was fixed

R 20200413 — latches/locks/linkages

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.

Campaign 20V142000 — check if this car was fixed

R 20200707 — latches/locks/linkages, structure

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142.

Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.

Campaign 20V324000 — check if this car was fixed

R 20200903 — air bags

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020.

Campaign 20V446000 — check if this car was fixed

R 20201210 — power train

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks.

Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.

Campaign 20V650000 — check if this car was fixed

R 20210126 — seat belts

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.

Campaign 20V792000 — check if this car was fixed

I 20210409 — PE (closed 20230824)

Air Bag Malfunction

R 20211018 — tires

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V).

Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021.

Campaign 21V578000 — check if this car was fixed

R 20240517 — latches/locks/linkages

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.

Campaign 24V060000 — check if this car was fixed

R 20241212 — power train

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel...

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve.

Campaign 24V797000 — check if this car was fixed

R 20260306 — power train

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797.

Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026.

Campaign 26V083000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Chevrolet Silverado 2500 — pre-purchase inspection

  • Test/inspect for power train issues (29 reports on file for this year).
  • Test/inspect for service brakes issues (15 reports on file for this year).
  • Test/inspect for electrical system issues (15 reports on file for this year).
  • Verify recall 19V814000 (seat belts) has been completed.
  • Verify recall 20V142000 (latches/locks/linkages) has been completed.
  • Verify recall 20V324000 (latches/locks/linkages, structure) has been completed.
  • Verify recall 20V446000 (air bags) has been completed.
  • Verify recall 20V650000 (power train) has been completed.
  • Verify recall 20V792000 (seat belts) has been completed.
  • Verify recall 21V578000 (tires) has been completed.
  • Verify recall 24V060000 (latches/locks/linkages) has been completed.
  • Verify recall 24V797000 (power train) has been completed.
  • Verify recall 26V083000 (power train) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2014 ▲ 2023 ▲ 2013

WORST YEARS

■ 2003 ■ 2004 ■ 2002

See all years ranked →

FAQ

Is the 2020 Chevrolet Silverado 2500 reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Chevrolet Silverado 2500 is rated "typical".

What are the most common problems with the 2020 Chevrolet Silverado 2500?

The most-reported component is power train, accounting for 29% of complaints on file.

How many recalls does the 2020 Chevrolet Silverado 2500 have?

10 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.