2020 Chevrolet Silverado 2500
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 105
- Recalls
- 10
- Investigations
- 1
- Top problem
- Power train
Campaigns on file for 2020
Opened by NHTSA
30% of complaints
Complaints per year
2020: 105 complaints
View as data table
| Year | Complaints |
|---|---|
| 1994 | 3 |
| 1995 | 3 |
| 1996 | 2 |
| 1997 | 64 |
| 1998 | 73 |
| 1999 | 81 |
| 2000 | 132 |
| 2001 | 300 |
| 2002 | 351 |
| 2003 | 449 |
| 2004 | 368 |
| 2005 | 269 |
| 2006 | 177 |
| 2007 | 204 |
| 2008 | 191 |
| 2009 | 61 |
| 2010 | 21 |
| 2011 | 104 |
| 2012 | 53 |
| 2013 | 51 |
| 2014 | 40 |
| 2015 | 177 |
| 2016 | 122 |
| 2017 | 54 |
| 2018 | 53 |
| 2019 | 74 |
| 2020 | 105 |
| 2021 | 89 |
| 2022 | 96 |
| 2023 | 47 |
| 2024 | 142 |
| 2025 | 29 |
| 2026 | 12 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
30% · 31 reportsShow complaint excerpts
Truck on its own Shift from Park to Drive on its own while at idle. Summary: My 2020 Silverado 2500HD was in the driveway idling in Park.
NHTSA ODI report, 2021-12-07
Electrical system
17% · 18 reportsMost commonly citing integrated trailer brake control.
Show complaint excerpts
We just arrived to our out to town destination and exited the vehicle. We drove 80 miles to get there. The truck was running when we noticed white smoke coming from under the hood then immediately large red flames.
NHTSA ODI report, 2024-09-27
Also filed under Engine
Trailer brakes keep disconnecting and connecting . Warning pops up on dash to check trailer connections.
NHTSA ODI report, 2026-10-25
Also filed under Service brakes
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at undisclosed speeds and towing a trailer, the message "Trailer Brake Disconnected" was displayed with an audible chime.
NHTSA ODI report, 2026-08-10
Service brakes
17% · 18 reportsMost commonly citing hydraulic.
Show complaint excerpts
Following a vehicle with 4-5 car lengths between, the vehicle in front of us did a panic stop in heavy traffic. When trying to stop our new truck al it did was skid without any noticeable ABS actions.
NHTSA ODI report, 2020-11-25
Also filed under Air bags
Engine
10% · 10 reportsShow complaint excerpts
In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface.
NHTSA ODI report, 2025-01-14
Tires
10% · 10 reportsMost commonly citing tread/belt.
Show complaint excerpts
Tire size 275 65 R20 entire tread came completely off the tire & caused damage to my fender & fender well. This tire had approximately 29,830 miles on it. It was 1 of the original tires from the factory on this truck.
NHTSA ODI report, 2026-08-02
Safety timeline
10 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2019-12-13Seat belts19V814000 General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering.
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019.
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2020-04-13Latches/locks/linkages20V142000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.
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2020-07-07Latches/locks/linkages, structure20V324000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.
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2020-09-03Air bags20V446000 General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020.
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2020-12-10Power train20V650000 General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks.
Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.
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2021-01-26Seat belts20V792000 General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.
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2021-04-09Preliminary evaluationClosed 2023-08-24 Air Bag Malfunction
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2021-10-18Tires21V578000 General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V).
Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021.
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2024-05-17Latches/locks/linkages24V060000 General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
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2024-12-12Power train24V797000 General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel...
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve.
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2026-03-06Power train26V083000 General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026.
Buy-smart checklist
2020 Chevrolet Silverado 2500 — pre-purchase inspection
Inspect
- Power train: 31 reports on file for this year.
- Electrical system: 18 reports on file for this year.
- Service brakes: 18 reports on file for this year.
Verify these recalls were completed
- Recall 19V814000 · Seat belts
- Recall 20V142000 · Latches/locks/linkages
- Recall 20V324000 · Latches/locks/linkages, structure
- Recall 20V446000 · Air bags
- Recall 20V650000 · Power train
- Recall 20V792000 · Seat belts
- Recall 21V578000 · Tires
- Recall 24V060000 · Latches/locks/linkages
- Recall 24V797000 · Power train
- Recall 26V083000 · Power train
Other years of this model
See all years ranked →FAQ
- Is the 2020 Chevrolet Silverado 2500 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Chevrolet Silverado 2500 is rated "typical".
- What are the most common problems with the 2020 Chevrolet Silverado 2500?
- The most-reported component is power train, accounting for 30% of complaints on file.
- How many recalls does the 2020 Chevrolet Silverado 2500 have?
- 10 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.