2020 Chevrolet Silverado 2500

● Typical for this model
2020 Chevrolet Silverado 2500
RENDERED 2026-11-01T13:58:33.889Z

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
105
Recalls
10

Campaigns on file for 2020

Investigations
1

Opened by NHTSA

Top problem
Power train

30% of complaints

Complaints per year

1994: 3 complaints 1994 1995: 3 complaints 1996: 2 complaints 1997: 64 complaints 1998: 73 complaints 1998 1999: 81 complaints 2000: 132 complaints 2001: 300 complaints 2002: 351 complaints 2002 2003: 449 complaints 2004: 368 complaints 2005: 269 complaints 2006: 177 complaints 2006 2007: 204 complaints 2008: 191 complaints 2009: 61 complaints 2010: 21 complaints 2010 2011: 104 complaints 2012: 53 complaints 2013: 51 complaints 2014: 40 complaints 2014 2015: 177 complaints 2016: 122 complaints 2017: 54 complaints 2018: 53 complaints 2019: 74 complaints 2020: 105 complaints 2020 105 2021: 89 complaints 2022: 96 complaints 2023: 47 complaints 2024: 142 complaints 2025: 29 complaints 2026: 12 complaints 2026
1994: 3 complaints 1994 1995: 3 complaints 1996: 2 complaints 1996 1997: 64 complaints 1998: 73 complaints 1998 1999: 81 complaints 2000: 132 complaints 2000 2001: 300 complaints 2002: 351 complaints 2002 2003: 449 complaints 2004: 368 complaints 2004 2005: 269 complaints 2006: 177 complaints 2006 2007: 204 complaints 2008: 191 complaints 2008 2009: 61 complaints 2010: 21 complaints 2010 2011: 104 complaints 2012: 53 complaints 2012 2013: 51 complaints 2014: 40 complaints 2014 2015: 177 complaints 2016: 122 complaints 2016 2017: 54 complaints 2018: 53 complaints 2018 2019: 74 complaints 2020: 105 complaints 2020 105 2021: 89 complaints 2022: 96 complaints 2022 2023: 47 complaints 2024: 142 complaints 2024 2025: 29 complaints 2026: 12 complaints 2026
1994: 3 complaints 1994 1995: 3 complaints 1996: 2 complaints 1996 1997: 64 complaints 1998: 73 complaints 1998 1999: 81 complaints 2000: 132 complaints 2000 2001: 300 complaints 2002: 351 complaints 2002 2003: 449 complaints 2004: 368 complaints 2004 2005: 269 complaints 2006: 177 complaints 2006 2007: 204 complaints 2008: 191 complaints 2008 2009: 61 complaints 2010: 21 complaints 2010 2011: 104 complaints 2012: 53 complaints 2012 2013: 51 complaints 2014: 40 complaints 2014 2015: 177 complaints 2016: 122 complaints 2016 2017: 54 complaints 2018: 53 complaints 2018 2019: 74 complaints 2020: 105 complaints 2020 105 2021: 89 complaints 2022: 96 complaints 2022 2023: 47 complaints 2024: 142 complaints 2024 2025: 29 complaints 2026: 12 complaints 2026

2020: 105 complaints

View as data table
YearComplaints
19943
19953
19962
199764
199873
199981
2000132
2001300
2002351
2003449
2004368
2005269
2006177
2007204
2008191
200961
201021
2011104
201253
201351
201440
2015177
2016122
201754
201853
201974
2020105
202189
202296
202347
2024142
202529
202612

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Power train

30% · 31 reports
CRASHFIREINJURY
Show complaint excerpts

Truck on its own Shift from Park to Drive on its own while at idle. Summary: My 2020 Silverado 2500HD was in the driveway idling in Park.

NHTSA ODI report, 2021-12-07

Electrical system

17% · 18 reports

Most commonly citing integrated trailer brake control.

FIRE
Show complaint excerpts

We just arrived to our out to town destination and exited the vehicle. We drove 80 miles to get there. The truck was running when we noticed white smoke coming from under the hood then immediately large red flames.

NHTSA ODI report, 2024-09-27

Also filed under Engine

Trailer brakes keep disconnecting and connecting . Warning pops up on dash to check trailer connections.

NHTSA ODI report, 2026-10-25

Also filed under Service brakes

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at undisclosed speeds and towing a trailer, the message "Trailer Brake Disconnected" was displayed with an audible chime.

NHTSA ODI report, 2026-08-10

Service brakes

17% · 18 reports

Most commonly citing hydraulic.

CRASH
Show complaint excerpts

Following a vehicle with 4-5 car lengths between, the vehicle in front of us did a panic stop in heavy traffic. When trying to stop our new truck al it did was skid without any noticeable ABS actions.

NHTSA ODI report, 2020-11-25

Also filed under Air bags

Engine

10% · 10 reports
FIREINJURY
Show complaint excerpts

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface.

NHTSA ODI report, 2025-01-14

Tires

10% · 10 reports

Most commonly citing tread/belt.

Show complaint excerpts

Tire size 275 65 R20 entire tread came completely off the tire & caused damage to my fender & fender well. This tire had approximately 29,830 miles on it. It was 1 of the original tires from the factory on this truck.

NHTSA ODI report, 2026-08-02

Safety timeline

10 recalls · 1 investigation · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2019-12-13Seat belts19V814000 General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering.

    Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019.

  2. R
    2020-04-13Latches/locks/linkages20V142000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

    Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.

  3. R
    2020-07-07Latches/locks/linkages, structure20V324000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142.

    Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.

  4. R
    2020-09-03Air bags20V446000 General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles.

    Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020.

  5. R
    2020-12-10Power train20V650000 General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks.

    Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.

  6. R
    2021-01-26Seat belts20V792000 General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles.

    Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.

  7. I
    2021-04-09Preliminary evaluationClosed 2023-08-24 Air Bag Malfunction
  8. R
    2021-10-18Tires21V578000 General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V).

    Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021.

  9. R
    2024-05-17Latches/locks/linkages24V060000 General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.

  10. R
    2024-12-12Power train24V797000 General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel...

    Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve.

  11. R
    2026-03-06Power train26V083000 General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797.

    Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026.

Buy-smart checklist

2020 Chevrolet Silverado 2500 — pre-purchase inspection

Inspect

  • Power train: 31 reports on file for this year.
  • Electrical system: 18 reports on file for this year.
  • Service brakes: 18 reports on file for this year.

Verify these recalls were completed

  • Recall 19V814000 · Seat belts
  • Recall 20V142000 · Latches/locks/linkages
  • Recall 20V324000 · Latches/locks/linkages, structure
  • Recall 20V446000 · Air bags
  • Recall 20V650000 · Power train
  • Recall 20V792000 · Seat belts
  • Recall 21V578000 · Tires
  • Recall 24V060000 · Latches/locks/linkages
  • Recall 24V797000 · Power train
  • Recall 26V083000 · Power train

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2020 Chevrolet Silverado 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Chevrolet Silverado 2500 is rated "typical".
What are the most common problems with the 2020 Chevrolet Silverado 2500?
The most-reported component is power train, accounting for 30% of complaints on file.
How many recalls does the 2020 Chevrolet Silverado 2500 have?
10 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.