2017 Chevrolet Silverado 2500
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1994 | 3 |
| 1995 | 3 |
| 1996 | 2 |
| 1997 | 64 |
| 1998 | 73 |
| 1999 | 81 |
| 2000 | 132 |
| 2001 | 300 |
| 2002 | 351 |
| 2003 | 449 |
| 2004 | 368 |
| 2005 | 269 |
| 2006 | 177 |
| 2007 | 204 |
| 2008 | 191 |
| 2009 | 61 |
| 2010 | 21 |
| 2011 | 104 |
| 2012 | 52 |
| 2013 | 51 |
| 2014 | 40 |
| 2015 | 175 |
| 2016 | 122 |
| 2017 | 54 |
| 2018 | 51 |
| 2019 | 72 |
| 2020 | 99 |
| 2021 | 82 |
| 2022 | 89 |
| 2023 | 42 |
| 2024 | 135 |
| 2025 | 19 |
| 2026 | 4 |
KNOWN PROBLEM AREAS
28% of complaints: electrical system — 15 distinct reports on file.
FIREShow complaint excerpts
I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob.
NHTSA ODI report, 20240130
DESCRIBE WHAT HAPPENED - INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED.
NHTSA ODI report, 20190517
22% of complaints: engine — 12 distinct reports on file.
FIREShow complaint excerpts
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE VEHICLE'S ALARM SOUNDED, WHEN THE CONTACT ARRIVED DOWNSTAIRS, THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE.
NHTSA ODI report, 20190506
17% of complaints: power train — 9 distinct reports on file.
Show complaint excerpts
TRANSMISSION SHIFTS EXTREMELY HARD CAUSING A LOUD CLUNK AND THE VEHICLE TO LUNGE FORWARD. THIS IS EXPERIENCED A LOT DURING SLOWING DOWN AT YIELD SIGNS OR WHEN STARTING OUT IN TRAFFIC.
NHTSA ODI report, 20170907
9% of complaints: service brakes — 5 distinct reports on file.
CRASH7% of complaints: structure — 4 distinct reports on file.
FIRESAFETY TIMELINE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017...
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016.
Campaign 16V651000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an...
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019.
Campaign 19V328000 — check if this car was fixed
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020.
Campaign 17V567000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord.
Remedy: Dealers will replace engine block heaters and heater cords.
Campaign 21V496000 — check if this car was fixed
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge.
Campaign 23V047000 — check if this car was fixed
BUY-SMART CHECKLIST
2017 Chevrolet Silverado 2500 — pre-purchase inspection
- Test/inspect for electrical system issues (15 reports on file for this year).
- Test/inspect for engine issues (12 reports on file for this year).
- Test/inspect for power train issues (9 reports on file for this year).
- Verify recall 16V651000 (air bags, seat belts) has been completed.
- Verify recall 19V328000 (engine) has been completed.
- Verify recall 17V567000 (seat belts) has been completed.
- Verify recall 21V496000 (equipment) has been completed.
- Verify recall 23V047000 (fuel system, diesel) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2017 Chevrolet Silverado 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Chevrolet Silverado 2500 is rated "better than typical".
What are the most common problems with the 2017 Chevrolet Silverado 2500?
The most-reported component is electrical system, accounting for 28% of complaints on file.
How many recalls does the 2017 Chevrolet Silverado 2500 have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.