2020 Volvo S60
Only 10 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 10 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1999 | 0 |
| 2000 | 1 |
| 2001 | 223 |
| 2002 | 186 |
| 2003 | 120 |
| 2004 | 198 |
| 2005 | 44 |
| 2006 | 31 |
| 2007 | 21 |
| 2008 | 10 |
| 2009 | 7 |
| 2011 | 5 |
| 2012 | 121 |
| 2013 | 86 |
| 2014 | 25 |
| 2015 | 57 |
| 2016 | 25 |
| 2017 | 15 |
| 2018 | 4 |
| 2019 | 24 |
| 2020 | 10 |
| 2021 | 7 |
| 2022 | 15 |
| 2023 | 3 |
| 2024 | 18 |
| 2025 | 0 |
KNOWN PROBLEM AREAS
Only 10 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
5 of 10 total reports mention: service brakes.
Show complaint excerpts
The car has âdetectedâ a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going.
NHTSA ODI report, 20250123
MY 2020 S60 T5 R-DESIGN HAD 3 BROKEN SENSORS, A SAFETY RECALL, MALFUNCTIONING BRAKES WHICH CAUSED THE CAR TO VEER, AND MOST RECENTLY A LEAKING A/C HOSE. ALL PROBLEMS FROM THE FACTORY (OUT OF THIN AIR) WITHIN THE FIRST 12 MONTHS OF MY LEASE.
NHTSA ODI report, 20210202
'THE BRAKE FLUID IS LOW STOP SAFELY' MESSAGE CAME ON AT LESS THAN 87 MILES ON THE ODOMETER WHILE THE ENGINE WAS RUNNING ON MY DRIVEWAY.
NHTSA ODI report, 20200104
3 of 10 total reports mention: steering.
2 of 10 total reports mention: suspension.
2 of 10 total reports mention: forward collision avoidance.
2 of 10 total reports mention: electrical system.
SAFETY TIMELINE
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.
Campaign 20V144000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Campaign 21V414000 — check if this car was fixed
Pedestrian alert sounds
Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552.
Campaign 23V780000 — check if this car was fixed
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery.
Campaign 25V179000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Volvo S60 — pre-purchase inspection
- Test/inspect for service brakes issues (5 reports on file for this year).
- Test/inspect for steering issues (3 reports on file for this year).
- Test/inspect for suspension issues (2 reports on file for this year).
- Verify recall 20V144000 (forward collision avoidance) has been completed.
- Verify recall 21V414000 (electrical system, fuel system, gasoline) has been completed.
- Verify recall 23V780000 (air bags) has been completed.
- Verify recall 25V179000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Volvo S60 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Volvo S60?
The most-reported component is service brakes, accounting for 50% of complaints on file.
How many recalls does the 2020 Volvo S60 have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.