2020 Volvo S60
Only 12 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 12 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 12
- Recalls
- 4
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2020
Opened by NHTSA
Not enough data
Complaints per year
2020: 12 complaints
View as data table
| Year | Complaints |
|---|---|
| 1999 | 0 |
| 2000 | 1 |
| 2001 | 223 |
| 2002 | 186 |
| 2003 | 120 |
| 2004 | 198 |
| 2005 | 44 |
| 2006 | 31 |
| 2007 | 21 |
| 2008 | 10 |
| 2009 | 7 |
| 2011 | 5 |
| 2012 | 121 |
| 2013 | 87 |
| 2014 | 25 |
| 2015 | 59 |
| 2016 | 27 |
| 2017 | 16 |
| 2018 | 4 |
| 2019 | 25 |
| 2020 | 12 |
| 2021 | 8 |
| 2022 | 15 |
| 2023 | 3 |
| 2024 | 20 |
| 2025 | 0 |
Known problem areas
Only 12 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Service brakes
5 of 12 total reports mention: service brakes.
Show complaint excerpts
The car has âdetectedâ a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going.
NHTSA ODI report, 2025-01-23
My 2020 S60 T5 r-design had 3 broken sensors, a safety recall, malfunctioning brakes which caused the car to veer, and most recently a leaking a/c hose. All problems from the factory (Out of thin air) within the first 12 months of my lease.
NHTSA ODI report, 2021-02-02
'the brake fluid is low stop safely' message came on at less than 87 miles on the odometer while the engine was running on my driveway.
NHTSA ODI report, 2020-01-04
Electrical system
4 of 12 total reports mention: electrical system.
Show complaint excerpts
I own a 2020 Volvo S60 Momentum with approximately 58,000 miles. I am reporting a sunroof drainage system failure that caused extensive water intrusion and damage to electrical components.
NHTSA ODI report, 2026-10-19
Also filed under Seats and structure
On two separate occasions in the past two months June 6 and Aug. 15, this vehicle experienced a severe unintended engine surge / unintended acceleration event while at a complete stop with my foot firmly on the brake.
NHTSA ODI report, 2026-08-22
Also filed under Vehicle speed control and engine
Forward collision avoidance
4 of 12 total reports mention: forward collision avoidance, most commonly citing automatic emergency braking and warnings.
Show complaint excerpts
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate.
NHTSA ODI report, 2025-01-02
Also filed under Vehicle speed control
Steering
3 of 12 total reports mention: steering.
Vehicle speed control
2 of 12 total reports mention: vehicle speed control.
Safety timeline
4 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-04-09Forward collision avoidance20V144000 Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles.
Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.
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2021-07-02Electrical system, fuel system, gasoline21V414000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2024-01-05Air bags23V780000 Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552.
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2025-05-14Electrical system25V179000 Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery.
Buy-smart checklist
2020 Volvo S60 — pre-purchase inspection
Inspect
- Service brakes: 5 reports on file for this year.
- Electrical system: 4 reports on file for this year.
- Forward collision avoidance: 4 reports on file for this year.
Verify these recalls were completed
- Recall 20V144000 · Forward collision avoidance
- Recall 21V414000 · Electrical system, fuel system, gasoline
- Recall 23V780000 · Air bags
- Recall 25V179000 · Electrical system
Other years of this model
See all years ranked →FAQ
- Is the 2020 Volvo S60 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Volvo S60?
- The most-reported component is service brakes, accounting for 42% of complaints on file.
- How many recalls does the 2020 Volvo S60 have?
- 4 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.