Is the 2023 Volkswagen Jetta reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2023 Volkswagen Jetta is rated "better than typical".

What are the most common problems with the 2023 Volkswagen Jetta?

The most-reported component is service brakes, accounting for 28% of complaints on file.

How many recalls does the 2023 Volkswagen Jetta have?

No recalls are on file for this model year.

2023 Volkswagen Jetta

▲ Better than typical

2023 Volkswagen Jetta
RENDERED 2026-11-01T12:46:14.767Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints: 43
Recalls: 0
Investigations: 0
Top problem: Service brakes

Complaints per year

2023: 43 complaints

View as data table

Year	Complaints
1980	0
1981	0
1982	0
1983	0
1984	1
1985	13
1986	14
1987	18
1988	19
1989	28
1990	22
1991	32
1992	30
1993	17
1994	120
1995	220
1996	173
1997	141
1998	192
1999	349
2000	439
2001	668
2002	702
2003	456
2004	231
2005	248
2006	580
2007	201
2008	188
2009	889
2010	852
2011	607
2012	500
2013	518
2014	387
2015	194
2016	161
2017	160
2018	32
2019	552
2020	54
2021	71
2022	43
2023	43
2024	46
2025	31
2026	6

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Service brakes

28% · 12 reports

Most commonly citing hydraulic.

Engine

26% · 11 reports

Show complaint excerpts

Car was started on afternoon of XXX and the Low Coolant alert sound and dashboard light came on. Opened hood and car was completely out of coolant. Took to Royal Automotive, Vestavia Hills, AL on Wednesday XXX to be fixed.

NHTSA ODI report, 2026-07-20

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car.

NHTSA ODI report, 2023-04-25

Electrical system

21% · 9 reports

Most commonly citing software.

Forward collision avoidance

19% · 8 reports

Most commonly citing automatic emergency braking and warnings.

CRASH

Show complaint excerpts

I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning

NHTSA ODI report, 2024-11-15

Also filed under Air bags

The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated.

NHTSA ODI report, 2023-06-01

Vehicle speed control

7% · 3 reports

Safety timeline

No recalls on file for this model year.

0 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

Buy-smart checklist

2023 Volkswagen Jetta — pre-purchase inspection

Inspect

Service brakes: 12 reports on file for this year.
Engine: 11 reports on file for this year.
Electrical system: 9 reports on file for this year.

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2023 Volkswagen Jetta reliable?: Based on NHTSA complaint volume compared to this model's typical year, the 2023 Volkswagen Jetta is rated "better than typical".
What are the most common problems with the 2023 Volkswagen Jetta?: The most-reported component is service brakes, accounting for 28% of complaints on file.
How many recalls does the 2023 Volkswagen Jetta have?: No recalls are on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.