MYRModel Year Report

2002 Volkswagen Jetta

■ Significantly worse — known issue year
2002 Volkswagen Jetta
BUILT 2026-09-02

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Volkswagen Jetta Bar chart of distinct NHTSA complaints filed per model year, 2002 highlighted. 1984: 1 complaints 1984 1985: 13 complaints 1986: 14 complaints 1987: 18 complaints 1988: 19 complaints 1989: 28 complaints 1990: 22 complaints 1990 1991: 32 complaints 1992: 30 complaints 1993: 17 complaints 1994: 120 complaints 1995: 220 complaints 1996: 173 complaints 1996 1997: 141 complaints 1998: 192 complaints 1999: 349 complaints 2000: 439 complaints 2001: 668 complaints 2002: 702 complaints 2002 2003: 455 complaints 2004: 231 complaints 2005: 248 complaints 2006: 580 complaints 2007: 201 complaints 2008: 188 complaints 2008 2009: 888 complaints 2010: 852 complaints 2011: 606 complaints 2012: 499 complaints 2013: 516 complaints 2014: 386 complaints 2014 2015: 194 complaints 2016: 161 complaints 2017: 159 complaints 2018: 31 complaints 2019: 545 complaints 2020: 51 complaints 2020 2021: 66 complaints 2022: 42 complaints 2023: 42 complaints 2024: 40 complaints 2025: 24 complaints 2026: 5 complaints 2026
2002: 702 complaints
View as data table
YearComplaints
19800
19810
19820
19830
19841
198513
198614
198718
198819
198928
199022
199132
199230
199317
1994120
1995220
1996173
1997141
1998192
1999349
2000439
2001668
2002702
2003455
2004231
2005248
2006580
2007201
2008188
2009888
2010852
2011606
2012499
2013516
2014386
2015194
2016161
2017159
201831
2019545
202051
202166
202242
202342
202440
202524
20265

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ELECTRICAL SYSTEM 22%

22% of complaints: electrical system — 151 distinct reports on file, most commonly citing ignition and module.

CRASH FIRE INJURY
Show complaint excerpts

CONSUMER STATES WHILE SHE WAS DRIVING SMOKE BEGUN TO COME FROM THE HOOD AREA NEAR DRIVER'S SIDE. CONSUMER STATES SHE STOPPED THE AUTO AND ASKED A PERSON FOR SOMETHING TO PUT THE FIRE OUT.

NHTSA ODI report, 20021009

WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING.

NHTSA ODI report, 20180926

Also filed under POWER TRAIN

AIR BAGS 16%

16% of complaints: air bags — 110 distinct reports on file, most commonly citing side/window and frontal.

CRASH INJURY
Show complaint excerpts

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 35 MPH AND CRASHED INTO THE REAR OF A PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES AS A RESULT.

NHTSA ODI report, 20120705

WHILE DRIVING OUR TWO MONTH OLD JETTA ON ROUTE 80 OUR DRIVER'S SIDE AIR BAGS WENT OFF WITHOUT ANY TYPE OF IMPACT. THERE IS NO VISIBLE DAMAGE TO THE CAR WHICH WAS CONFIRMED BY THE CLOSEST VOLKWAGEN DEALER WE DROVE IT TO.

NHTSA ODI report, 20021122

LOWER SIDE AIR BAGS DEPOLYED WHILE DRIVING DOWN STREET. UPPER SIDE AIRBAGS DEPLOYED AFTER DRIVER AND TWO PASSENGERS EXITED VEHICLE AT CURB AND VEHICLE WAS STOPPED.*AK

NHTSA ODI report, 20020905

ENGINE AND ENGINE COOLING 15%

15% of complaints: engine and engine cooling — 107 distinct reports on file, most commonly citing engine and exhaust system.

FIRE DEATH
POWER TRAIN 15%

15% of complaints: power train — 105 distinct reports on file, most commonly citing automatic transmission and manual transmission.

CRASH FIRE INJURY
SEATS 15%

15% of complaints: seats — 102 distinct reports on file, most commonly citing seat heater/cooler.

CRASH FIRE INJURY
Show complaint excerpts

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED AND BURNED THROUGH THE SEAT, CAUSING BURNS TO THE CONTACT'S LEGS.

NHTSA ODI report, 20121219

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEATS BEGAN TO SPARK AND BURNED A WHOLE IN THE SEAT. THE SEATS WERE REPAIRED UNDER A PREVIOUS MANUFACTURER'S RECALL, BUT THE FAILURE RECURRED.

NHTSA ODI report, 20120329

SAFETY TIMELINE

▮ 2002 — complaint volume: 702
R 20020308 — service brakes, hydraulic

ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).

Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE

Campaign 02V031000 — check if this car was fixed

I 20031119 — PE (closed 20040330)

DRIVER SEAT OVERHEATS/BURNS

I 20031217 — RQ (closed 20040301)

BRAKE LIGHT SWITCH

I 20040330 — EA (closed 20041021)

DRIVER SIDE FRONT SEAT OVERHEATS

R 20040430 — exterior lighting

ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-

Campaign 04V096000 — check if this car was fixed

I 20041019 — PE (closed 20041216)

TURN SIGNAL/HAZARD FLASHER FAILURE

I 20041216 — PE (closed 20050401)

INADVERTENT SIDE-AIRBAG DEPLOYMENT

R 20050331 — exterior lighting

ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCC

Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Campaign 04V584000 — check if this car was fixed

I 20050811 — DP (closed 20051208)

ENGINE STALLING

I 20060228 — RQ (closed 20060807)

BRAKE LIGHT SWITCH FAILURE

R 20061127 — exterior lighting

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED I

Campaign 06V183000 — check if this car was fixed

R 20070402 — service brakes, hydraulic

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD

Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

Campaign 07E023000 — check if this car was fixed

R 20070427 — exterior lighting

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLE

Campaign 07V063000 — check if this car was fixed

R 20140501 — engine and engine cooling

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013...

Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Campaign 14E007000 — check if this car was fixed

BUY-SMART CHECKLIST

2002 Volkswagen Jetta — pre-purchase inspection

  • Test/inspect for electrical system issues (151 reports on file for this year).
  • Test/inspect for air bags issues (110 reports on file for this year).
  • Test/inspect for engine and engine cooling issues (107 reports on file for this year).
  • Verify recall 02V031000 (service brakes, hydraulic) has been completed.
  • Verify recall 04V096000 (exterior lighting) has been completed.
  • Verify recall 04V584000 (exterior lighting) has been completed.
  • Verify recall 06V183000 (exterior lighting) has been completed.
  • Verify recall 07E023000 (service brakes, hydraulic) has been completed.
  • Verify recall 07V063000 (exterior lighting) has been completed.
  • Verify recall 14E007000 (engine and engine cooling) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2018 ▲ 1992 ▲ 1991

WORST YEARS

■ 2009 ■ 2010 ■ 2001

See all years ranked →

FAQ

Is the 2002 Volkswagen Jetta reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2002 Volkswagen Jetta is rated "significantly worse".

What are the most common problems with the 2002 Volkswagen Jetta?

The most-reported component is electrical system, accounting for 22% of complaints on file.

How many recalls does the 2002 Volkswagen Jetta have?

7 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.