2011 Volkswagen Jetta

■ Significantly worse — known issue year

2011 Volkswagen Jetta
BUILT 2026-08-02

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2011: 606 complaints

View as data table

Year	Complaints
1980	0
1981	0
1982	0
1983	0
1984	1
1985	13
1986	14
1987	18
1988	19
1989	28
1990	22
1991	31
1992	30
1993	17
1994	117
1995	220
1996	31
1997	54
1998	192
1999	349
2000	439
2001	668
2002	702
2003	455
2004	231
2005	248
2006	580
2007	201
2008	188
2009	888
2010	852
2011	606
2012	499
2013	515
2014	386
2015	193
2016	160
2017	158
2018	30
2019	537
2020	51
2021	65
2022	41
2023	41
2024	36
2025	21
2026	3

KNOWN PROBLEM AREAS

ELECTRICAL SYSTEM 29%

29% of complaints: electrical system — 174 distinct reports on file.

CRASH FIRE INJURY

Show complaint excerpts

MY HORN AND FRONT RIGHT PARKING LIGHT BOTH STOPPED WORKING AT THE SAME TIME. I NOTICED THERE IS A RECALL FOR THE SAME MAKE/MODEL/YEAR AS MY CAR, BUT MY VIN IS NOT INCLUDED.

NHTSA ODI report, 20180906

WHILE DRIVING TO AN EARLY MORNING APPOINTMENT, I NOTICE A BURNING SMELL WITHIN 5 MINUTES OF STARTING THE CAR. I SOON SAW SMOKE COMING FROM THE UPPER RIGHT CORNER OF THE DASHBOARD. I IMMEDIATELY PULLED OVER AND TURNED OFF THE CAR.

NHTSA ODI report, 20130221

I OWN A 2011 VW JETTA WHICH IS EQUIPPED WITH THE NEW INTELLIGENT CRASH RESPONSE SYSTEM (ICRS) WHICH WAS PUT INTO PLACE TO MAINTAIN SAFETY DURING A FRONT END COLLISION BY TURNING CAR OFF, UNLOCKING DOORS, SHUTTING OFF FUEL SUPPLY, AND DISCONNECTING...

NHTSA ODI report, 20110331

ENGINE 15%

15% of complaints: engine — 90 distinct reports on file.

CRASH FIRE INJURY

Show complaint excerpts

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THE EXHAUST TIP WAS EXTENDED BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. AS A RESULT, THE EXHAUST PIPES BURNED A CHILD'S LEGS ON THREE DIFFERENT OCCASIONS.

NHTSA ODI report, 20121015

FUEL SYSTEM, DIESEL 14%

14% of complaints: fuel system, diesel — 82 distinct reports on file.

FUEL/PROPULSION SYSTEM 13%

13% of complaints: fuel/propulsion system — 77 distinct reports on file.

FIRE

POWER TRAIN 8%

8% of complaints: power train — 46 distinct reports on file.

CRASH INJURY

SAFETY TIMELINE

▮ 2011 — complaint volume: 606

I 20110207 — EA (closed 20150327)

High-Pressure Fuel Pump Failure

R 20110421 — electrical system

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011 JETTA VEHICLES, MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011. THESE VEHICLES MAY HAVE AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX I

Remedy: VOLKSWAGEN WILL NOTIFY OWNERS WHEN SUFFICIENT QUANTITIES OF REPAIRS KITS ARE AVAILABLE. DEALERS WILL SEPARATE THE WIRING FOR THE HORN AND THE THEFT PROTECTION HORN FROM THE POWER SUPPLY OF THE CONVER

Campaign 11V196000 — check if this car was fixed

I 20110802 — PE (closed 20111202)

Diesel Fuel Injector Line Leakage

R 20111115 — fuel system, diesel

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM

Remedy: VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY O

Campaign 11V490000 — check if this car was fixed

R 20111130 — engine and engine cooling

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. SOME VEHICLES HAD A STAINLESS STEEL EXHAUST TIP INSTALLED AT THE P

Remedy: DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822

Campaign 11V466000 — check if this car was fixed

R 20111130 — engine and engine cooling

VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 20

Campaign 11E036000 — check if this car was fixed

R 20140501 — engine and engine cooling

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013...

Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Campaign 14E007000 — check if this car was fixed

I 20150324 — PE (closed 20150928)

Air Bag Clockspring Failure

R 20150407 — suspension

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013.

Remedy: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015.

Campaign 14V656000 — check if this car was fixed

R 20160115 — air bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.

Campaign 15V483000 — check if this car was fixed

I 20171113 — RQ (closed 20180504)

Air Bag Clockspring Failure

I 20180418 — EA (open)

Air Bag Clockspring Failure

R 20191106 — unknown or other

Volkswagen Group of America, Inc.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7.

Campaign 19V679000 — check if this car was fixed

R 20191119 — electrical system, steering

Volkswagen Group of America, Inc.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.

Campaign 19V615000 — check if this car was fixed

R 20201030 — service brakes, hydraulic

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles.

Remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge.

Campaign 20E064000 — check if this car was fixed