2003 Volkswagen Jetta
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 0 |
| 1982 | 0 |
| 1983 | 0 |
| 1984 | 1 |
| 1985 | 13 |
| 1986 | 14 |
| 1987 | 18 |
| 1988 | 19 |
| 1989 | 28 |
| 1990 | 22 |
| 1991 | 31 |
| 1992 | 30 |
| 1993 | 17 |
| 1994 | 117 |
| 1995 | 220 |
| 1996 | 31 |
| 1997 | 54 |
| 1998 | 192 |
| 1999 | 349 |
| 2000 | 439 |
| 2001 | 668 |
| 2002 | 702 |
| 2003 | 455 |
| 2004 | 231 |
| 2005 | 248 |
| 2006 | 580 |
| 2007 | 201 |
| 2008 | 188 |
| 2009 | 888 |
| 2010 | 852 |
| 2011 | 606 |
| 2012 | 499 |
| 2013 | 515 |
| 2014 | 386 |
| 2015 | 193 |
| 2016 | 160 |
| 2017 | 158 |
| 2018 | 30 |
| 2019 | 537 |
| 2020 | 51 |
| 2021 | 65 |
| 2022 | 41 |
| 2023 | 41 |
| 2024 | 36 |
| 2025 | 21 |
| 2026 | 3 |
KNOWN PROBLEM AREAS
15% of complaints: seats — 69 distinct reports on file.
FIRE INJURY DEATHShow complaint excerpts
DRIVER'S SIDE HEATED SEAT BECAME EXTREMELY HOT, BURNING THE LEATHER, AND BURNING THROUGH THE CONSUMERS PANTS, SLIGHTLY BURNING CONSUMER'S LEG. DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED.*AK *PH *NLM
NHTSA ODI report, 20031008
14% of complaints: electrical system — 65 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
BOTH FRONT SEATS, THE BOTTOM RIGHT SIDE BOLSTER BURNED. THE HEATED FRONT SEATS WILL OVER HEAT, THE FAILURE APPEARS TO BE CONFINED TO THE RIGHT BOLSTER ON THE BOTTOM SECTION OF THE SEAT.
NHTSA ODI report, 20130301
10% of complaints: air bags — 45 distinct reports on file.
CRASH INJURYShow complaint excerpts
MY SON WAS DRIVING HIS 2003 VOLKSWAGEN JETTA WHEN THE DRIVERS SIDE AIRBAGS DEPLOYED FOR UNEXPLAINED REASONS. THE LOCAL VOLKSWAGEN DEALER READ THE SENSORS IN THE CAR AND IT REGISTERED CRASH DATA. THERE WAS NO IMPACT WHEN THE AIRBAGS DEPLOYED. *JB
NHTSA ODI report, 20030518
7% of complaints: seats — 34 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
BOTH FRONT SEATS, THE BOTTOM RIGHT SIDE BOLSTER BURNED. THE HEATED FRONT SEATS WILL OVER HEAT, THE FAILURE APPEARS TO BE CONFINED TO THE RIGHT BOLSTER ON THE BOTTOM SECTION OF THE SEAT.
NHTSA ODI report, 20130301
AFTER NOTICING FOR WEEKS THAT MY HEATED SEATS WOULD ONLY WORK WHEN TURNED TO 5 (PASSENGER SEAT DOESN'T WORK AT ALL), MY LEG BEGAN BURNING WHILE DRIVING.
NHTSA ODI report, 20121209
WHEN THE SEAT HEATER IS TURNED ON, THE SEAT CATCHES ON FIRE. WHEN YOU LOOK AT THE PICTURE THAT IS SMOKE COMING FROM THE SEAT, THE HOLES WERE CAUSED BY THE SEAT HEATER.
NHTSA ODI report, 20180103
5% of complaints: air bags — 22 distinct reports on file.
CRASH FIRE INJURYSAFETY TIMELINE
DRIVER SEAT OVERHEATS/BURNS
DRIVER SIDE FRONT SEAT OVERHEATS
INADVERTENT SIDE-AIRBAG DEPLOYMENT
ENGINE STALLING
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD
Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 — check if this car was fixed
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLE
Campaign 07V063000 — check if this car was fixed
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013...
Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 18V406000 — check if this car was fixed
BUY-SMART CHECKLIST
2003 Volkswagen Jetta — pre-purchase inspection
- Test/inspect for seats issues (69 reports on file for this year).
- Test/inspect for electrical system issues (65 reports on file for this year).
- Test/inspect for air bags issues (45 reports on file for this year).
- Verify recall 07E023000 (service brakes, hydraulic) has been completed.
- Verify recall 07V063000 (exterior lighting) has been completed.
- Verify recall 14E007000 (engine and engine cooling) has been completed.
- Verify recall 18V406000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2003 Volkswagen Jetta reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2003 Volkswagen Jetta is rated "significantly worse".
What are the most common problems with the 2003 Volkswagen Jetta?
The most-reported component is seats:front assembly:seat heater/cooler, accounting for 15% of complaints on file.
How many recalls does the 2003 Volkswagen Jetta have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.