1997 Volkswagen Jetta
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1980 | 0 |
| 1981 | 0 |
| 1982 | 0 |
| 1983 | 0 |
| 1984 | 1 |
| 1985 | 13 |
| 1986 | 14 |
| 1987 | 18 |
| 1988 | 19 |
| 1989 | 28 |
| 1990 | 22 |
| 1991 | 32 |
| 1992 | 30 |
| 1993 | 17 |
| 1994 | 120 |
| 1995 | 220 |
| 1996 | 173 |
| 1997 | 141 |
| 1998 | 192 |
| 1999 | 349 |
| 2000 | 439 |
| 2001 | 668 |
| 2002 | 702 |
| 2003 | 455 |
| 2004 | 231 |
| 2005 | 248 |
| 2006 | 580 |
| 2007 | 201 |
| 2008 | 188 |
| 2009 | 888 |
| 2010 | 852 |
| 2011 | 606 |
| 2012 | 499 |
| 2013 | 516 |
| 2014 | 386 |
| 2015 | 194 |
| 2016 | 161 |
| 2017 | 159 |
| 2018 | 31 |
| 2019 | 547 |
| 2020 | 52 |
| 2021 | 67 |
| 2022 | 42 |
| 2023 | 43 |
| 2024 | 43 |
| 2025 | 28 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
23% of complaints: electrical system — 33 distinct reports on file, most commonly citing ignition and interior/under dash.
CRASH FIRE INJURY19% of complaints: visibility — 27 distinct reports on file, most commonly citing power window devices and controls and windshield wiper/washer.
INJURYShow complaint excerpts
SINCE I HAVE PURCHASED MY VEHICLE BRAND NEW OFF THE LOT , I HAVE HAD NOTHING BUT PROBLEMS WITH MY CAR WINDOWS, EVERYONE ON THE VEHICLE, I HAVE HAD TO REPAIR AT SOME POINT COSTING AT LEAST 200.00 A POP , NOW I KNOW THINGS HAPPENS BUT I AM THE ONLY...
NHTSA ODI report, 20030508
18% of complaints: power train — 26 distinct reports on file, most commonly citing automatic transmission and manual transmission.
12% of complaints: air bags — 17 distinct reports on file, most commonly citing sensor/control module and side/window.
CRASH INJURY DEATHShow complaint excerpts
THE VEHICLE SKIDDED ON THE SNOW ON A MAJOR INTERSTATE HIGHWAY AND COLLIDED WITH A GUARDRAIL. THE AIRBAG SHOULD HAVE DEPLOYED AND DID NOT DEPLOY. *CB
NHTSA ODI report, 20040116
DRIVER HIT THE CURB AND THE DRIVER'S SIDE AIRBAG DEPLOYED AND HIT THE DRIVER IN THE HEAD. THE DRIVER WAS POSSIBLY KILLED BY THE AIRBAG. *AK
NHTSA ODI report, 19970313
VEHICLE CRASHED INTO ANOTHER VEHICLE AT STANDSTILL; DUAL AIRBAGS DEPLOYED; DRIVER'S AIRBAG DEPLOYED UPON IMPACT, PASSENGER'S AIRBAG DEPLOYED 5 SECONDS AFTER IMPACT; PASSENGER PREGNANT. *AK
NHTSA ODI report, 19970214
12% of complaints: engine and engine cooling — 17 distinct reports on file, most commonly citing engine and exhaust system.
INJURYShow complaint excerpts
EXHAUST PIPE EXTENDS UNDERNEATH THE BUMPER, REVEALING RAW EDGE OF PIPE. CONSUMER SUSTAINED INJURY TO THE HAND WHEN WASHING VEHICLE, INJURY MAY ALSO BE SUSTAINED IF BRUSHING AGAINST THE BUMPER PARALLEL\HORIZONTALLY.
NHTSA ODI report, 19970224
SAFETY TIMELINE
FUEL TANK PUNCTURE
FUEL TANK PUNCTURE
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION
Campaign 02V026000 — check if this car was fixed
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONF
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 — check if this car was fixed
BUY-SMART CHECKLIST
1997 Volkswagen Jetta — pre-purchase inspection
- Test/inspect for electrical system issues (33 reports on file for this year).
- Test/inspect for visibility issues (27 reports on file for this year).
- Test/inspect for power train issues (26 reports on file for this year).
- Verify recall 02V026000 (fuel system, gasoline) has been completed.
- Verify recall 09E012000 (exterior lighting) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 1997 Volkswagen Jetta reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 1997 Volkswagen Jetta is rated "better than typical".
What are the most common problems with the 1997 Volkswagen Jetta?
The most-reported component is electrical system, accounting for 23% of complaints on file.
How many recalls does the 1997 Volkswagen Jetta have?
2 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.