2011 Volkswagen CC
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2008 | 1 |
| 2009 | 136 |
| 2010 | 242 |
| 2011 | 86 |
| 2012 | 230 |
| 2013 | 148 |
| 2014 | 80 |
| 2015 | 30 |
| 2016 | 26 |
| 2017 | 4 |
KNOWN PROBLEM AREAS
36% of complaints: air bags — 31 distinct reports on file.
CRASH INJURYShow complaint excerpts
I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS.
NHTSA ODI report, 20180110
TL* THE CONTACT OWNED A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30-35 MPH THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR DRIVER'S SIDE.
NHTSA ODI report, 20170119
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES.
NHTSA ODI report, 20151006
30% of complaints: engine — 26 distinct reports on file.
19% of complaints: fuel/propulsion system — 16 distinct reports on file.
INJURYShow complaint excerpts
I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS.
NHTSA ODI report, 20180110
15% of complaints: steering — 13 distinct reports on file.
8% of complaints: electrical system — 7 distinct reports on file.
SAFETY TIMELINE
Air Bag Clockspring Failure
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.
Campaign 15V483000 — check if this car was fixed
Volkswagen Group of America, Inc.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available.
Campaign 16V078000 — check if this car was fixed
Air Bag Clockspring Failure
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 18V148000 — check if this car was fixed
Air Bag Clockspring Failure
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Campaign 17V509000 — check if this car was fixed
BUY-SMART CHECKLIST
2011 Volkswagen CC — pre-purchase inspection
- Test/inspect for air bags issues (31 reports on file for this year).
- Test/inspect for engine issues (26 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (16 reports on file for this year).
- Verify recall 15V483000 (air bags) has been completed.
- Verify recall 16V078000 (air bags) has been completed.
- Verify recall 18V148000 (air bags) has been completed.
- Verify recall 17V509000 (fuel system, gasoline) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2011 Volkswagen CC reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Volkswagen CC is rated "better than typical".
What are the most common problems with the 2011 Volkswagen CC?
The most-reported component is air bags, accounting for 36% of complaints on file.
How many recalls does the 2011 Volkswagen CC have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.