2024 Volkswagen Atlas
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 176
- Recalls
- 8
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2024
None on file
26% of complaints
Complaints per year
2024: 176 complaints
View as data table
| Year | Complaints |
|---|---|
| 2018 | 465 |
| 2019 | 482 |
| 2020 | 27 |
| 2021 | 482 |
| 2022 | 184 |
| 2023 | 141 |
| 2024 | 176 |
| 2025 | 51 |
| 2026 | 12 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
26% · 45 reportsShow complaint excerpts
My foot was completely on the brake pedal during a low-speed parking maneuver, and the vehicle, un-commanded, surged forward, causing the crash. The vehicle actively fought my braking.
NHTSA ODI report, 2026-10-24
Also filed under Forward collision avoidance and service brakes
3 weeks after buying the car, I turned it on and there was an awful clicking noise. I turned the car off and the clicking was still happening and then both door started smoking. We had to pull the battery and have the car towed.
NHTSA ODI report, 2024-07-02
Forward collision avoidance
22% · 38 reportsMost commonly citing automatic emergency braking and adaptive cruise control.
Service brakes
21% · 37 reportsEngine
17% · 30 reportsShow complaint excerpts
The 2024 Volkswagen Atlas suddenly lost all power and acceleration while driving at approximately 45 mph with a child passenger. There were no warning lights, messages, or abnormal symptoms prior to the failure.
NHTSA ODI report, 2026-07-22
Power train
13% · 23 reportsMost commonly citing gear position indication (prndl).
Show complaint excerpts
The vehicle was driven into the garage, driver pressed park then engine stop. Driver and passenger exited vehicle, opened both rear doors and retrieved items from the rear seats. Closed rear doors.
NHTSA ODI report, 2024-09-19
Safety timeline
8 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2023-09-28Engine and engine cooling23V593000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
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2024-07-15Back over prevention24V480000 Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse.
Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
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2024-09-30Air bags24V464000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024.
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2024-10-21Service brakes, hydraulic24V723000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024.
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2025-03-07Engine25V100000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
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2025-06-05Back over prevention25V334000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
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2025-07-25Service brakes, suspension25V434000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
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2026-07-22Back over prevention26V473000 Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV.
Buy-smart checklist
2024 Volkswagen Atlas — pre-purchase inspection
Inspect
- Electrical system: 45 reports on file for this year.
- Forward collision avoidance: 38 reports on file for this year.
- Service brakes: 37 reports on file for this year.
Verify these recalls were completed
- Recall 23V593000 · Engine and engine cooling
- Recall 24V480000 · Back over prevention
- Recall 24V464000 · Air bags
- Recall 24V723000 · Service brakes, hydraulic
- Recall 25V100000 · Engine
- Recall 25V334000 · Back over prevention
- Recall 25V434000 · Service brakes, suspension
- Recall 26V473000 · Back over prevention
Other years of this model
See all years ranked →FAQ
- Is the 2024 Volkswagen Atlas reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2024 Volkswagen Atlas is rated "better than typical".
- What are the most common problems with the 2024 Volkswagen Atlas?
- The most-reported component is electrical system, accounting for 26% of complaints on file.
- How many recalls does the 2024 Volkswagen Atlas have?
- 8 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.