2021 Volkswagen Atlas
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 477
- Recalls
- 17
- Investigations
- 1
- Top problem
- Electrical system
Campaigns on file for 2021
Opened by NHTSA
31% of complaints
Complaints per year
2021: 477 complaints
View as data table
| Year | Complaints |
|---|---|
| 2018 | 464 |
| 2019 | 479 |
| 2020 | 27 |
| 2021 | 477 |
| 2022 | 182 |
| 2023 | 135 |
| 2024 | 171 |
| 2025 | 49 |
| 2026 | 10 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
31% · 150 reportsMost commonly citing alternator/generator/regulator and warning.
Show complaint excerpts
When it is hot out and car is idiling car cuts off. When reverse car stalls. Auto stop/start is off and car request to be restarted manually.
NHTSA ODI report, 2026-07-11
Also filed under Engine and fuel/propulsion system
Service brakes
20% · 95 reportsMost commonly citing hydraulic.
Engine
18% · 85 reportsForward collision avoidance
17% · 79 reportsMost commonly citing automatic emergency braking and adaptive cruise control.
Show complaint excerpts
Component Malfunction: Emergency Braking system (EBS) engaged without warning systems alerting inside the car cockpit at a speed of 50 MPH on a high speed 4â lane street.
NHTSA ODI report, 2024-01-20
Exterior lighting
14% · 67 reportsShow complaint excerpts
Passenger side headlight failed prematurely resulting in only one of the headlights functioning
NHTSA ODI report, 2026-08-06
Safety timeline
17 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-09-09Exterior lighting20V504000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
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2020-09-11Seats20V505000 Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289.
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2020-11-19Steering20V712000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298.
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2020-11-30Tires20V702000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020.
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2020-12-11Back over prevention20V716000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298.
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2021Complaint volume 477 complaints filed for this model year.
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2021-02-16Steering21V026000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298.
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2021-03-12Wheels21V132000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021.
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2021-08-27Electrical system21V616000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
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2021-11-02Suspension, wheels21V812000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298.
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2022-01-14Air bags, visibility21V892000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298.
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2022-03-31Equipment22V086000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
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2022-06-22Air bags22V152000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298.
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2022-07-20Fuel system, gasoline22V245000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
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2022-08-02Back over prevention, equipment22V514000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298.
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2022-11-18Tires22V815000 Volkswagen Group of America, Inc.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or AudiÂs customer service at 1-800-253-2834.
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2023-09-28Preliminary evaluationClosed 2024-12-18 Inadvertent Automatic Emergency Braking
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2024-03-22Air bags23V215000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
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2024-09-30Air bags24V464000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024.
Buy-smart checklist
2021 Volkswagen Atlas — pre-purchase inspection
Inspect
- Electrical system: 150 reports on file for this year.
- Service brakes: 95 reports on file for this year.
- Engine: 85 reports on file for this year.
Verify these recalls were completed
- Recall 20V504000 · Exterior lighting
- Recall 20V505000 · Seats
- Recall 20V712000 · Steering
- Recall 20V702000 · Tires
- Recall 20V716000 · Back over prevention
- Recall 21V026000 · Steering
- Recall 21V132000 · Wheels
- Recall 21V616000 · Electrical system
- Recall 21V812000 · Suspension, wheels
- Recall 21V892000 · Air bags, visibility
- Recall 22V086000 · Equipment
- Recall 22V152000 · Air bags
- Recall 22V245000 · Fuel system, gasoline
- Recall 22V514000 · Back over prevention, equipment
- Recall 22V815000 · Tires
- Recall 23V215000 · Air bags
- Recall 24V464000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2021 Volkswagen Atlas reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2021 Volkswagen Atlas is rated "significantly worse".
- What are the most common problems with the 2021 Volkswagen Atlas?
- The most-reported component is electrical system, accounting for 31% of complaints on file.
- How many recalls does the 2021 Volkswagen Atlas have?
- 17 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.