2002 Toyota Sienna
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 181
- Recalls
- 1
- Investigations
- 1
- Top problem
- Structure
Campaigns on file for 2002
Opened by NHTSA
23% of complaints
Complaints per year
2002: 181 complaints
View as data table
| Year | Complaints |
|---|---|
| 1996 | 3 |
| 1997 | 2 |
| 1998 | 294 |
| 1999 | 215 |
| 2000 | 363 |
| 2001 | 180 |
| 2002 | 181 |
| 2003 | 105 |
| 2004 | 2,062 |
| 2005 | 1,130 |
| 2006 | 1,016 |
| 2007 | 364 |
| 2008 | 428 |
| 2009 | 207 |
| 2010 | 172 |
| 2011 | 614 |
| 2012 | 247 |
| 2013 | 183 |
| 2014 | 163 |
| 2015 | 233 |
| 2016 | 76 |
| 2017 | 156 |
| 2018 | 71 |
| 2019 | 46 |
| 2020 | 37 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Structure
23% · 42 reportsMost commonly citing door and body.
Latches/locks/linkages
15% · 27 reportsMost commonly citing latch.
Service brakes
14% · 26 reportsMost commonly citing hydraulic and electric.
Show complaint excerpts
Brakes make a noise when the car is about to stop. There is a squeal and thump that can be heard. Have taken this in several times to be fixed. They say the brakes are safe.
NHTSA ODI report, 2019-07-01
Electrical system
14% · 25 reportsMost commonly citing front underhood and interior/under dash.
Show complaint excerpts
I was driving the car to take dinner with my family when arrive to the restaurant I notice was a lot smog in the motor I open the hood was a lot smog so I plug out the battery and I call a mechanic and he tellme the fire was in the power steering...
NHTSA ODI report, 2013-10-27
Also filed under Electronic stability control (esc) and steering
Consumer was traveling about 40MPH on highway comming from dealership with a brand new vehicle. Smoke was comming from engine department. Then, the fiames started coming from hood. Vehicle burned down to the ground and was totaled.
NHTSA ODI report, 2001-09-26
Consumer purchased vehicle on August 4,2001, and on aug 6 vehicle caught on fire.consumer was driving at approximately 30 MPH when power steering failed, and could not turn steering wheel. Consumer then noticed smoke.
NHTSA ODI report, 2001-08-08
Also filed under Steering
Engine and engine cooling
9% · 16 reportsMost commonly citing engine and gasoline.
Safety timeline
1 recall · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
I
2001-10-19Preliminary evaluationClosed 2002-02-11 Engine compartment fire
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R
2010-10-12Structure10V160000 Toyota is recalling certain model year 1998 through 2010 Sienna passenger vehicles manufactured between August 7, 1997 and January 4, 2010, currently registered in or originally sold in Connecticut…
Remedy: Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent…
Buy-smart checklist
2002 Toyota Sienna — pre-purchase inspection
Inspect
- Structure: 42 reports on file for this year.
- Latches/locks/linkages: 27 reports on file for this year.
- Service brakes: 26 reports on file for this year.
Verify these recalls were completed
- Recall 10V160000 · Structure
Other years of this model
See all years ranked →FAQ
- Is the 2002 Toyota Sienna reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2002 Toyota Sienna is rated "typical".
- What are the most common problems with the 2002 Toyota Sienna?
- The most-reported component is structure, accounting for 23% of complaints on file.
- How many recalls does the 2002 Toyota Sienna have?
- 1 recall on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.