2023 Toyota Prius
Only 18 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 18 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2000 | 4 |
| 2001 | 165 |
| 2002 | 167 |
| 2003 | 99 |
| 2004 | 610 |
| 2005 | 1051 |
| 2006 | 1439 |
| 2007 | 2003 |
| 2008 | 1497 |
| 2009 | 502 |
| 2010 | 2819 |
| 2011 | 515 |
| 2012 | 419 |
| 2013 | 398 |
| 2014 | 202 |
| 2015 | 159 |
| 2016 | 154 |
| 2017 | 91 |
| 2018 | 35 |
| 2019 | 28 |
| 2020 | 14 |
| 2021 | 6 |
| 2022 | 23 |
| 2023 | 18 |
| 2024 | 22 |
| 2025 | 15 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
Only 18 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
5 of 18 total reports mention: electrical system.
CRASH INJURY DEATHShow complaint excerpts
Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died.
NHTSA ODI report, 20230610
3 of 18 total reports mention: wheels.
3 of 18 total reports mention: latches/locks/linkages.
2 of 18 total reports mention: structure.
2 of 18 total reports mention: service brakes.
Show complaint excerpts
The 12 volt battery was low, apparently from opening and closing doors during a camping trip. After a few days of sitting unused, I attempted to drive the vehicle. I pushed the start button and the car indicated that it was "ready".
NHTSA ODI report, 20240507
SAFETY TIMELINE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Campaign 24V274000 — check if this car was fixed
Gulf States Toyota, Inc.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Campaign 24V548000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06.
Campaign 25V744000 — check if this car was fixed
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Interim letters notifying owners of the safety risk were mailed March 26, 2026.
Campaign 26V049000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Toyota Prius — pre-purchase inspection
- Test/inspect for electrical system issues (5 reports on file for this year).
- Test/inspect for wheels issues (3 reports on file for this year).
- Test/inspect for latches/locks/linkages issues (3 reports on file for this year).
- Verify recall 26V049000 (electrical system, latches/locks/linkages) has been completed.
- Verify recall 24V274000 (electrical system, latches/locks/linkages) has been completed.
- Verify recall 24V548000 (equipment) has been completed.
- Verify recall 25V744000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 Toyota Prius reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Toyota Prius?
The most-reported component is electrical system, accounting for 28% of complaints on file.
How many recalls does the 2023 Toyota Prius have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.