2011 Toyota Prius
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 521
- Recalls
- 6
- Investigations
- 3
- Top problem
- Service brakes
Campaigns on file for 2011
Opened by NHTSA
53% of complaints
Complaints per year
2011: 521 complaints
View as data table
| Year | Complaints |
|---|---|
| 2000 | 4 |
| 2001 | 165 |
| 2002 | 167 |
| 2003 | 99 |
| 2004 | 610 |
| 2005 | 1,051 |
| 2006 | 1,439 |
| 2007 | 2,003 |
| 2008 | 1,497 |
| 2009 | 502 |
| 2010 | 2,824 |
| 2011 | 521 |
| 2012 | 424 |
| 2013 | 411 |
| 2014 | 208 |
| 2015 | 166 |
| 2016 | 155 |
| 2017 | 91 |
| 2018 | 37 |
| 2019 | 30 |
| 2020 | 14 |
| 2021 | 6 |
| 2022 | 24 |
| 2023 | 20 |
| 2024 | 27 |
| 2025 | 16 |
| 2026 | 6 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Service brakes
53% · 277 reportsMost commonly citing hydraulic and air.
Show complaint excerpts
I am filing this complaint to report an active, severe safety defect involving a sudden, un-warned loss of power braking assist due to a failing factory brake actuator/booster pump assembly.
NHTSA ODI report, 2026-09-14
My brakes consistently lock and the car lunges forward when I hit a pothole while braking. This caused a crash when the car was only a couple years old when the brakes failed to stop the vehicle and it lunged forward into the back of a car.
NHTSA ODI report, 2018-07-11
2011 Toyota Prius with approximately 134,000 miles. The brake actuator/master cylinder has been diagnosed as malfunctioning and failing to maintain hydraulic pressure.
NHTSA ODI report, 2026-09-30
Electrical system
13% · 68 reportsMost commonly citing instrument cluster/panel and software.
Show complaint excerpts
Tl* the contact owned a 2011 Toyota Prius. While driving 40 MPH, the vehicle lost power without warning. As a result, the contact crashed into a tree and a cement barrier. The air bag failed to deploy.
NHTSA ODI report, 2018-10-24
Also filed under Hybrid propulsion system
Exterior lighting
9% · 48 reportsEngine
9% · 47 reportsShow complaint excerpts
Coolant leak into the engine, confirmed by the Toyota servicing center. This may be a common problem with the Toyota Prius, causing early engine failure from a design defect.
NHTSA ODI report, 2026-09-22
Air bags
9% · 46 reportsMost commonly citing driver clockspring/spiral cassette.
Show complaint excerpts
The contact owned a 2011 Toyota Prius. The contact stated while driving at an undisclosed speed in an intersection, a Ford F-150 vehicle crashed into the front driver's side of the vehicle.
NHTSA ODI report, 2025-08-06
Tl* the contact owned a 2011 Toyota Prius. The contact was driving 8 MPH when another vehicle crashed into the contact's vehicle on the passenger side door.
NHTSA ODI report, 2012-03-27
Also filed under Seat belts
Purchased a new 2011 Toyota Prius from rahal Toyota, [xxx] on 07/02/2011. Car was manufactured in 03/2011.
NHTSA ODI report, 2011-07-19
Safety timeline
6 recalls · 3 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2011Complaint volume 521 complaints filed for this model year.
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2013-03-21Air bags, seats13V014000 Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius…
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may…
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2014-03-21Electrical system, hybrid propulsion system14V053000 Toyota is recalling certain model year 2010 through 2014 Prius vehicles.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge.
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2015-01-29Seats14V743000 Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2...
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015.
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2016-07-14Seats16V396000 Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser,...
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
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2016-10-17Air bags16V487000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331.
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2019-01-22Hybrid propulsion system18V684000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019.
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2019-09-30Defect petitionClosed 2021-01-21 Brake Actuator Valve Wear
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-11-22Defect petitionOpen Brake Actuator Valve Wear
Buy-smart checklist
2011 Toyota Prius — pre-purchase inspection
Inspect
- Service brakes: 277 reports on file for this year.
- Electrical system: 68 reports on file for this year.
- Exterior lighting: 48 reports on file for this year.
Verify these recalls were completed
- Recall 13V014000 · Air bags, seats
- Recall 14V053000 · Electrical system, hybrid propulsion system
- Recall 14V743000 · Seats
- Recall 16V396000 · Seats
- Recall 16V487000 · Air bags
- Recall 18V684000 · Hybrid propulsion system
Other years of this model
See all years ranked →FAQ
- Is the 2011 Toyota Prius reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2011 Toyota Prius is rated "worse than typical".
- What are the most common problems with the 2011 Toyota Prius?
- The most-reported component is service brakes, accounting for 53% of complaints on file.
- How many recalls does the 2011 Toyota Prius have?
- 6 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.