2004 Toyota Prius

◆ Worse than typical
2004 Toyota Prius
BUILT 2026-10-10

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
610
Recalls
6

Campaigns on file for 2004

Investigations
3

Opened by NHTSA

Top problem
Exterior lighting

30% of complaints

Complaints per year

2000: 4 complaints 2000 2001: 165 complaints 2002: 167 complaints 2003: 99 complaints 2004: 610 complaints 2004 610 2005: 1,051 complaints 2006: 1,439 complaints 2007: 2,003 complaints 2008: 1,497 complaints 2008 2009: 502 complaints 2010: 2,824 complaints 2011: 521 complaints 2012: 424 complaints 2012 2013: 411 complaints 2014: 208 complaints 2015: 166 complaints 2016: 155 complaints 2016 2017: 91 complaints 2018: 37 complaints 2019: 30 complaints 2020: 14 complaints 2020 2021: 6 complaints 2022: 24 complaints 2023: 20 complaints 2024: 27 complaints 2024 2025: 16 complaints 2026: 6 complaints
2000: 4 complaints 2000 2001: 165 complaints 2002: 167 complaints 2002 2003: 99 complaints 2004: 610 complaints 2004 610 2005: 1,051 complaints 2006: 1,439 complaints 2006 2007: 2,003 complaints 2008: 1,497 complaints 2008 2009: 502 complaints 2010: 2,824 complaints 2010 2011: 521 complaints 2012: 424 complaints 2012 2013: 411 complaints 2014: 208 complaints 2014 2015: 166 complaints 2016: 155 complaints 2016 2017: 91 complaints 2018: 37 complaints 2018 2019: 30 complaints 2020: 14 complaints 2020 2021: 6 complaints 2022: 24 complaints 2022 2023: 20 complaints 2024: 27 complaints 2024 2025: 16 complaints 2026: 6 complaints 2026
2000: 4 complaints 2000 2001: 165 complaints 2002: 167 complaints 2002 2003: 99 complaints 2004: 610 complaints 2004 610 2005: 1,051 complaints 2006: 1,439 complaints 2006 2007: 2,003 complaints 2008: 1,497 complaints 2008 2009: 502 complaints 2010: 2,824 complaints 2010 2011: 521 complaints 2012: 424 complaints 2012 2013: 411 complaints 2014: 208 complaints 2014 2015: 166 complaints 2016: 155 complaints 2016 2017: 91 complaints 2018: 37 complaints 2018 2019: 30 complaints 2020: 14 complaints 2020 2021: 6 complaints 2022: 24 complaints 2022 2023: 20 complaints 2024: 27 complaints 2024 2025: 16 complaints 2026: 6 complaints 2026

2004: 610 complaints

View as data table
YearComplaints
20004
2001165
2002167
200399
2004610
20051,051
20061,439
20072,003
20081,497
2009502
20102,824
2011521
2012424
2013411
2014208
2015166
2016155
201791
201837
201930
202014
20216
202224
202320
202427
202516
20266

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Exterior lighting

30% · 185 reports

Most commonly citing headlights and switch.

Electrical system

30% · 184 reports

Most commonly citing 12v/24v/48v battery and instrument cluster/panel.

CRASHFIREINJURY
Show complaint excerpts

Car was in motion, 55 MPH on highway going straight, had been driving one hour. Smoke started filling the rear hatchback area, coming from the driver's side of the cargo-area floor. Pulled over and flames came up. Doused it with water.

NHTSA ODI report, 2017-12-06

The odometer on my 2004 Prius stops at 299,999. This is a known problem in the 04-05 models that was corrected in 2006. Leaves me unable to track miles for maintenance and other uses.

NHTSA ODI report, 2025-07-21

Engine and engine cooling

16% · 95 reports

Most commonly citing engine and gasoline.

CRASH

Service brakes

12% · 73 reports

Most commonly citing hydraulic and electric.

CRASHINJURY
Show complaint excerpts

When stopping suddenly sometimes the brakes on my 2004 Prius would not respond immediately as they should. They would release the calipers completely and the only way to stop would be to let off the brakes and press them again.

NHTSA ODI report, 2019-09-25

Codes C1256 and C1391 ACC low pressure and abnormal leak of ACC press

NHTSA ODI report, 2025-09-24

Vehicle speed control

9% · 52 reports

Most commonly citing accelerator pedal.

CRASHINJURY

Safety timeline

6 recalls · 3 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. ▮
    2004Complaint volume 610 complaints filed for this model year.
  2. R
    2004-12-20Exterior lighting04V558000 Certain passenger vehicles may be equipped with an improperly designed brake light switch. A silicon oxide build-up occurs on the contacts inside the brake light switch, which can make it inoperable.

    Remedy: Dealers will replace the brake light switch. The recall began during December 2004. Owners should contact Toyota at 1-800-331-4331.

  3. I
    2005-05-31Preliminary evaluationClosed 2005-10-12 Engine stalling
  4. R
    2006-04-06Air bags06V096000 On certain vehicles, due to improper assembly of the air bag inflator, which is used in the side air bag, the curtain shield air bag, and the knee air bag assembly, some inflators were produced with…

    Remedy: Dealers will replace the specific SRS air bag. The recall began on April 6, 2006. Owners may contact Toyota at 1-888-270-9371, Scion at 1-866-548-1851, or Lexus at 1-800-255-3987.

  5. R
    2006-06-09Steering06V188000 The intermediate shaft and sliding yoke in the electric power steering system can crack when large forces are applied and the connection may separate or the sleeve may fracture.

    Remedy: Toyota will replace the steering intermediate shaft and inspect the sliding yoke and replace it if necessary. The recall began on June 9, 2006. Owners may contact Toyota at 1-800-331-4331.

  6. R
    2009-12-31Vehicle speed control09V388000 Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's…

    Remedy: Toyota filed an amended defect report on November 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal.…

  7. R
    2012-12-20Steering12V537000 Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly…

    Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may…

  8. R
    2013-01-17Engine and engine cooling, hybrid propulsion system12V536000 Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011.…

    Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer…

  9. I
    2013-02-21Defect petitionClosed 2020-04-08 Intermediate Steering Shaft Separation
  10. I
    2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds

Buy-smart checklist

2004 Toyota Prius — pre-purchase inspection

Inspect

  • Exterior lighting: 185 reports on file for this year.
  • Electrical system: 184 reports on file for this year.
  • Engine and engine cooling: 95 reports on file for this year.

Verify these recalls were completed

  • Recall 04V558000 · Exterior lighting
  • Recall 06V096000 · Air bags
  • Recall 06V188000 · Steering
  • Recall 09V388000 · Vehicle speed control
  • Recall 12V537000 · Steering
  • Recall 12V536000 · Engine and engine cooling, hybrid propulsion system

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2004 Toyota Prius reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Toyota Prius is rated "worse than typical".
What are the most common problems with the 2004 Toyota Prius?
The most-reported component is exterior lighting, accounting for 30% of complaints on file.
How many recalls does the 2004 Toyota Prius have?
6 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.