2002 Toyota Avalon
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 116
- Recalls
- 1
- Investigations
- 0
- Top problem
- Air bags
Campaigns on file for 2002
None on file
30% of complaints
Complaints per year
2002: 116 complaints
View as data table
| Year | Complaints |
|---|---|
| 1995 | 80 |
| 1996 | 109 |
| 1997 | 125 |
| 1998 | 178 |
| 1999 | 92 |
| 2000 | 173 |
| 2001 | 134 |
| 2002 | 116 |
| 2003 | 293 |
| 2004 | 205 |
| 2005 | 228 |
| 2006 | 360 |
| 2007 | 243 |
| 2008 | 349 |
| 2009 | 91 |
| 2010 | 46 |
| 2011 | 106 |
| 2012 | 30 |
| 2013 | 137 |
| 2014 | 96 |
| 2015 | 42 |
| 2016 | 23 |
| 2017 | 14 |
| 2018 | 24 |
| 2019 | 71 |
| 2020 | 10 |
| 2021 | 21 |
| 2022 | 8 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Air bags
30% · 35 reportsMost commonly citing side/window and frontal.
Show complaint excerpts
Tl* the contact owns a 2002 Toyota Avalon. The contact stated that while driving at a low speed, the brake pedal was depressed but the vehicle failed to stop. The contact applied excessive force to the brakes again but the brakes failed to respond.
NHTSA ODI report, 2015-01-21
Tl* the contact owns a 2002 Toyota Avalon. While driving approximately 65 MPH, the driver of the vehicle crashed into a cement divider on the highway. The air bags did not deploy. The police reported to the scene and a report was filed.
NHTSA ODI report, 2012-07-06
The vehicle was involved in a head on collision while driving 15 MPH yet the frontal air bags did not deploy.
NHTSA ODI report, 2003-05-01
Vehicle speed control
22% · 25 reportsMost commonly citing accelerator pedal and cruise control.
Show complaint excerpts
Moving my car from a to b put it in reverse it just took off by it self. It was going so fast I could not stop it even pressing the breaks it still went fast on it on. I started screaming why this car going so fast and why I can't stop it.
NHTSA ODI report, 2018-04-16
Tl* the contact owns a 2002 Toyota Avalon. The contact stated that while driving 1 MPH and going through a car wash, the vehicle accelerated independently and crashed into a vehicle directly in front of it.
NHTSA ODI report, 2013-05-09
Steering
16% · 18 reportsService brakes
15% · 17 reportsMost commonly citing hydraulic and electric.
Show complaint excerpts
I was driving on a highway when the car accelerated by itself, brakes did not work.
NHTSA ODI report, 2019-03-26
Tires
6% · 7 reportsMost commonly citing tread/belt and sidewall.
Show complaint excerpts
The vehicles driver side rear tire blew out while driving 55 MPH.
NHTSA ODI report, 2003-05-01
Safety timeline
1 recall · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2010-09-07Steering10V345000 Toyota is recalling certain model year 2000-2004 Avalon vehicles. Due to improper casting of the steering lock bar, there is a possibility that a minute crack may develop on the surface of the lock…
Remedy: Dealers will replace the steering interlock device free of charge. The safety recall began on September 7, 2010. Owners may contact Toyota at 1-800-331-4331.
Buy-smart checklist
2002 Toyota Avalon — pre-purchase inspection
Inspect
- Air bags: 35 reports on file for this year.
- Vehicle speed control: 25 reports on file for this year.
- Steering: 18 reports on file for this year.
Verify these recalls were completed
- Recall 10V345000 · Steering
Other years of this model
See all years ranked →FAQ
- Is the 2002 Toyota Avalon reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2002 Toyota Avalon is rated "typical".
- What are the most common problems with the 2002 Toyota Avalon?
- The most-reported component is air bags, accounting for 30% of complaints on file.
- How many recalls does the 2002 Toyota Avalon have?
- 1 recall on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.