2020 Thor Motor Coach Palazzo
Only 3 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 3 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 3
- Recalls
- 1
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2020
None on file
Not enough data
Complaints per year
2020: 3 complaints
View as data table
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 7 |
| 2015 | 0 |
| 2016 | 2 |
| 2017 | 6 |
| 2018 | 12 |
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 0 |
| 2022 | 4 |
| 2023 | 0 |
Known problem areas
Only 3 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Service brakes
2 of 3 total reports mention: service brakes, most commonly citing air.
Show complaint excerpts
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated.
NHTSA ODI report, 2023-02-21
Also filed under Service brakes, air
Structure
1 of 3 total reports mentions: structure, most commonly citing body.
Show complaint excerpts
The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage.
NHTSA ODI report, 2021-09-28
Exterior lighting
1 of 3 total reports mentions: exterior lighting.
Show complaint excerpts
The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug.
NHTSA ODI report, 2024-09-18
Also filed under Electrical system
Electrical system
1 of 3 total reports mentions: electrical system.
Safety timeline
1 recall · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2019-08-01Equipment19V504000 Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Buy-smart checklist
2020 Thor Motor Coach Palazzo — pre-purchase inspection
Inspect
- Service brakes: 2 reports on file for this year.
- Structure: 1 report on file for this year.
- Exterior lighting: 1 report on file for this year.
Verify these recalls were completed
- Recall 19V504000 · Equipment
FAQ
- Is the 2020 Thor Motor Coach Palazzo reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Thor Motor Coach Palazzo?
- The most-reported component is service brakes, accounting for 67% of complaints on file.
- How many recalls does the 2020 Thor Motor Coach Palazzo have?
- 1 recall on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.