2021 Tesla Model Y
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 1,084
- Recalls
- 23
- Investigations
- 14
- Top problem
- Forward collision avoidance
Campaigns on file for 2021
Opened by NHTSA
78% of complaints
Complaints per year
2021: 1,084 complaints
View as data table
| Year | Complaints |
|---|---|
| 2019 | 0 |
| 2020 | 280 |
| 2021 | 1,084 |
| 2022 | 864 |
| 2023 | 1,166 |
| 2024 | 321 |
| 2025 | 103 |
| 2026 | 386 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Forward collision avoidance
78% · 850 reportsMost commonly citing adaptive cruise control and automatic emergency braking.
Show complaint excerpts
Subject: Formal Complaint Regarding Vehicle Fire - model y performance 2021, XXXXXXXXXXX Dear Tesla Customer Relations & CarMax, I am writing to express my deep concern and file a formal complaint regarding a serious incident involving my Tesla...
NHTSA ODI report, 2023-09-08
Also filed under Back over prevention and wheels
My car is having issues with downloading the software and installing it. It usually happens during the summer. 2025 summer i booked an appointment and visited the Tesla Service center.
NHTSA ODI report, 2026-07-20
Service brakes
17% · 182 reportsMost commonly citing hydraulic and electric.
Vehicle speed control
15% · 160 reportsMost commonly citing cruise control and accelerator pedal.
Show complaint excerpts
This is the 2ND Tesla my mom owned, she drove a model 3 without any problems for many months. She picks up this Model Y on November 19 2020, and drives home from the dealer without issues.
NHTSA ODI report, 2020-11-27
Also filed under Power train
Electrical system
14% · 151 reportsMost commonly citing 12v/24v/48v battery and autonomous/self driving.
Lane departure
9% · 94 reportsMost commonly citing assist and warning.
Show complaint excerpts
Error ui_a020 "steering assist reduced" appears without any noticeable steering changes at the moment, but with a warning that steering may become increasingly harder and harder. There were recent recalls on other models of Tesla.
NHTSA ODI report, 2026-07-09
Also filed under Steering
Safety timeline
23 recalls · 14 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021Complaint volume 1,084 complaints filed for this model year.
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2021-07-23Seat belts21V389000 Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021.
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2021-07-23Seat belts21V388000 Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021.
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2021-07-23Service brakes, hydraulic21V387000 Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021.
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2021-08-13Preliminary evaluationClosed 2022-06-08 Autopilot & First Responder Scenes
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2021-10-25Forward collision avoidance21V846000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
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2021-12-20Suspension21V835000 Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752.
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2021-12-21Preliminary evaluationClosed 2023-05-26 Tesla Passenger Play
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2022-01-18Suspension21V912000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
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2022-01-27Electrical system, steering22V037000 Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2022-02-16Preliminary evaluationClosed 2026-06-29 Unexpected Brake Activation
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2022-04-01Electrical system, visibility22V050000 Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
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2022-04-01Electrical system, seat belts22V045000 Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
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2022-04-12Electrical system, forward collision avoidance22V063000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022.
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2022-06-06Electrical system, forward collision avoidance22V235000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge.
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2022-06-08Engineering analysisClosed 2024-04-25 Autopilot System Driver Controls
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2022-07-08Electrical system, forward collision avoidance, lane departure22V317000 Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2023-01-14Exterior lighting22V844000 Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-03-31Visibility22V702000 Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752.
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2023-04-07Defect petitionClosed 2026-03-18 Defect Petition Interlock Request
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2023-04-15Steering23V085000 Tesla, Inc.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
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2023-06-29Defect petitionOpen Sudden Unintended Acceleration
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2023-12-12Electrical system23V838000 Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
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2024-02-21Electrical system24V051000 Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
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2024-04-25Recall queryOpen Recall 23V838 Remedy Effectiveness
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2024-04-27Electrical system, forward collision avoidance24V153000 Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
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2024-07-26Seat belts24V376000 Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
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2024-09-22Electrical system, latches/locks/linkages24V554000 Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
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2024-10-17Preliminary evaluationClosed 2026-03-18 FSD Collisions in Reduced Roadway Visibility Conditions
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2025-01-06Preliminary evaluationClosed 2026-04-03 Actually Smart Summon sessions resulting in low-speed impacts.
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2025-02-15Tires24V935000 Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
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2025-08-20Audit queryOpen Compliance with Standing General Order 2021-01 Reporting Requirements
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2025-09-15Preliminary evaluationOpen Electronic door handles become inoperative
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2025-10-07Preliminary evaluationOpen Traffic safety violations while Full Self Driving ("FSD") is engaged
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2026-03-18Engineering analysisOpen FSD Collisions in Reduced Roadway Visibility Conditions
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Date not on fileExterior lighting26V507000 Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output.
Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed September 15, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
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Date not on fileBack over prevention26V283000 Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Buy-smart checklist
2021 Tesla Model Y — pre-purchase inspection
Inspect
- Forward collision avoidance: 850 reports on file for this year.
- Service brakes: 182 reports on file for this year.
- Vehicle speed control: 160 reports on file for this year.
Verify these recalls were completed
- Recall 26V507000 · Exterior lighting
- Recall 26V283000 · Back over prevention
- Recall 21V389000 · Seat belts
- Recall 21V388000 · Seat belts
- Recall 21V387000 · Service brakes, hydraulic
- Recall 21V846000 · Forward collision avoidance
- Recall 21V835000 · Suspension
- Recall 21V912000 · Suspension
- Recall 22V037000 · Electrical system, steering
- Recall 22V050000 · Electrical system, visibility
- Recall 22V045000 · Electrical system, seat belts
- Recall 22V063000 · Electrical system, forward collision avoidance
- Recall 22V235000 · Electrical system, forward collision avoidance
- Recall 22V317000 · Electrical system, forward collision avoidance, lane departure
- Recall 22V844000 · Exterior lighting
- Recall 22V702000 · Visibility
- Recall 23V085000 · Steering
- Recall 23V838000 · Electrical system
- Recall 24V051000 · Electrical system
- Recall 24V153000 · Electrical system, forward collision avoidance
- Recall 24V376000 · Seat belts
- Recall 24V554000 · Electrical system, latches/locks/linkages
- Recall 24V935000 · Tires
Other years of this model
See all years ranked →FAQ
- Is the 2021 Tesla Model Y reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2021 Tesla Model Y is rated "significantly worse".
- What are the most common problems with the 2021 Tesla Model Y?
- The most-reported component is forward collision avoidance, accounting for 78% of complaints on file.
- How many recalls does the 2021 Tesla Model Y have?
- 23 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.