MYRModel Year Report

2020 Tesla Model Y

▲ Better than typical
2020 Tesla Model Y
BUILT 2026-10-10

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
280
Recalls
24

Campaigns on file for 2020

Investigations
12

Opened by NHTSA

Top problem
Forward collision avoidance

49% of complaints

Complaints per year

2020: 280 complaints 2020 280 2021: 1,084 complaints 2021 2022: 864 complaints 2022 2023: 1,166 complaints 2023 2024: 321 complaints 2024 2025: 103 complaints 2025 2026: 386 complaints 2026
2020: 280 complaints 2020 280 2021: 1,084 complaints 2021 2022: 864 complaints 2022 2023: 1,166 complaints 2023 2024: 321 complaints 2024 2025: 103 complaints 2025 2026: 386 complaints 2026
2020: 280 complaints 2020 280 2021: 1,084 complaints 2021 2022: 864 complaints 2022 2023: 1,166 complaints 2023 2024: 321 complaints 2024 2025: 103 complaints 2025 2026: 386 complaints 2026

2020: 280 complaints

View as data table
YearComplaints
20190
2020280
20211,084
2022864
20231,166
2024321
2025103
2026386

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Forward collision avoidance

49% · 137 reports

Most commonly citing adaptive cruise control and automatic emergency braking.

CRASHINJURY
Show complaint excerpts

The incident happened on October 23, 2023 at 3:02 PM.

NHTSA ODI report, 2024-01-02

This is about a 2020 Tesla Model Y, with HardWare3 (HW3) Full-Self-Driving (FSD) feature. The older HW3 FSD-enabled Model Y cars started getting the new "v14 Lite" FSD updates recently - I got mine a few days ago.

NHTSA ODI report, 2026-07-25

Vehicle speed control

13% · 37 reports

Most commonly citing accelerator pedal.

CRASHINJURY

Service brakes

13% · 36 reports
CRASHINJURY
Show complaint excerpts

October 8 2020, 5:00PM. Heavy traffic on i-5 north at anaheim, ca near harbor blvd/ball rd exit. I had just changed lanes to the right in preparation to take the exit. Due to heavy traffic, my speed was approximately 10 MPH.

NHTSA ODI report, 2020-10-09

Also filed under Structure

Lane departure

13% · 36 reports

Most commonly citing assist and warning.

CRASH
Show complaint excerpts

The contact owns a 2020 Tesla Model Y. The contact received notification of NHTSA Campaign Number 23V838000 (Electrical System) however, the part to do the recall repair was not yet available.

NHTSA ODI report, 2024-01-16

Also filed under Electrical system

Suspension

11% · 31 reports

Most commonly citing control arm.

CRASHINJURY
Show complaint excerpts

While my wife was driving on a flat straight road, she heard a loud bang noise from the front of the vehicle. The vehicle made a loud grinding noise.

NHTSA ODI report, 2026-08-18

Safety timeline

24 recalls · 12 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2020-09-23Exterior lighting20V609000 Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights.

    Remedy: Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.

    Check if this car was fixed →

  2. R
    2021-01-15Suspension20V709000 Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.

    Remedy: Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  3. R
    2021-07-23Seat belts21V389000 Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

    Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021.

    Check if this car was fixed →

  4. R
    2021-07-23Seat belts21V388000 Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

    Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021.

    Check if this car was fixed →

  5. R
    2021-07-23Service brakes, hydraulic21V387000 Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

    Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021.

    Check if this car was fixed →

  6. I
    2021-08-13Preliminary evaluationClosed 2022-06-08 Autopilot & First Responder Scenes
  7. R
    2021-10-25Forward collision avoidance21V846000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.

    Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

    Check if this car was fixed →

  8. R
    2021-12-20Suspension21V835000 Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  9. I
    2021-12-21Preliminary evaluationClosed 2023-05-26 Tesla Passenger Play
  10. R
    2022-01-18Suspension21V912000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

    Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

    Check if this car was fixed →

  11. R
    2022-01-27Electrical system, steering22V037000 Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.

    Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  12. R
    2022-04-01Electrical system, visibility22V050000 Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles.

    Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

    Check if this car was fixed →

  13. R
    2022-04-01Electrical system, seat belts22V045000 Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt.

    Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

    Check if this car was fixed →

  14. R
    2022-04-12Electrical system, forward collision avoidance22V063000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles.

    Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022.

    Check if this car was fixed →

  15. R
    2022-06-06Electrical system, forward collision avoidance22V235000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles.

    Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge.

    Check if this car was fixed →

  16. I
    2022-06-08Engineering analysisClosed 2024-04-25 Autopilot System Driver Controls
  17. R
    2023-01-14Exterior lighting22V844000 Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

    Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

    Check if this car was fixed →

  18. I
    2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
  19. R
    2023-03-31Visibility22V702000 Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction.

    Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  20. I
    2023-04-07Defect petitionClosed 2026-03-18 Defect Petition Interlock Request
  21. R
    2023-04-15Steering23V085000 Tesla, Inc.

    Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Check if this car was fixed →

  22. I
    2023-06-29Defect petitionOpen Sudden Unintended Acceleration
  23. R
    2023-12-12Electrical system23V838000 Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.

    Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Check if this car was fixed →

  24. R
    2024-02-21Electrical system24V051000 Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.

    Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Check if this car was fixed →

  25. I
    2024-04-25Recall queryOpen Recall 23V838 Remedy Effectiveness
  26. R
    2024-04-27Electrical system, forward collision avoidance24V153000 Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds.

    Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  27. R
    2024-07-26Seat belts24V376000 Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.

    Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Check if this car was fixed →

  28. R
    2024-09-22Electrical system, latches/locks/linkages24V554000 Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

    Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

    Check if this car was fixed →

  29. I
    2024-10-17Preliminary evaluationClosed 2026-03-18 FSD Collisions in Reduced Roadway Visibility Conditions
  30. I
    2025-01-06Preliminary evaluationClosed 2026-04-03 Actually Smart Summon sessions resulting in low-speed impacts.
  31. R
    2025-02-15Tires24V935000 Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles.

    Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Check if this car was fixed →

  32. I
    2025-08-20Audit queryOpen Compliance with Standing General Order 2021-01 Reporting Requirements
  33. I
    2025-10-07Preliminary evaluationOpen Traffic safety violations while Full Self Driving ("FSD") is engaged
  34. I
    2026-03-18Engineering analysisOpen FSD Collisions in Reduced Roadway Visibility Conditions
  35. R
    Date not on fileBack over prevention26V283000 Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse.

    Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

    Check if this car was fixed →

  36. R
    Date not on fileExterior lighting26V507000 Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output.

    Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed September 15, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Check if this car was fixed →

Buy-smart checklist

2020 Tesla Model Y — pre-purchase inspection

Inspect

  • Forward collision avoidance: 137 reports on file for this year.
  • Vehicle speed control: 37 reports on file for this year.
  • Service brakes: 36 reports on file for this year.

Verify these recalls were completed

  • Recall 26V283000 · Back over prevention
  • Recall 26V507000 · Exterior lighting
  • Recall 20V609000 · Exterior lighting
  • Recall 20V709000 · Suspension
  • Recall 21V389000 · Seat belts
  • Recall 21V388000 · Seat belts
  • Recall 21V387000 · Service brakes, hydraulic
  • Recall 21V846000 · Forward collision avoidance
  • Recall 21V835000 · Suspension
  • Recall 21V912000 · Suspension
  • Recall 22V037000 · Electrical system, steering
  • Recall 22V050000 · Electrical system, visibility
  • Recall 22V045000 · Electrical system, seat belts
  • Recall 22V063000 · Electrical system, forward collision avoidance
  • Recall 22V235000 · Electrical system, forward collision avoidance
  • Recall 22V844000 · Exterior lighting
  • Recall 22V702000 · Visibility
  • Recall 23V085000 · Steering
  • Recall 23V838000 · Electrical system
  • Recall 24V051000 · Electrical system
  • Recall 24V153000 · Electrical system, forward collision avoidance
  • Recall 24V376000 · Seat belts
  • Recall 24V554000 · Electrical system, latches/locks/linkages
  • Recall 24V935000 · Tires
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2020 Tesla Model Y reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Tesla Model Y is rated "better than typical".
What are the most common problems with the 2020 Tesla Model Y?
The most-reported component is forward collision avoidance, accounting for 49% of complaints on file.
How many recalls does the 2020 Tesla Model Y have?
24 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.