2020 Tesla Model 3
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 450
- Recalls
- 21
- Investigations
- 13
- Top problem
- Forward collision avoidance
Campaigns on file for 2020
Opened by NHTSA
48% of complaints
Complaints per year
2020: 450 complaints
View as data table
| Year | Complaints |
|---|---|
| 2017 | 26 |
| 2018 | 1,028 |
| 2019 | 617 |
| 2020 | 450 |
| 2021 | 666 |
| 2022 | 766 |
| 2023 | 428 |
| 2024 | 219 |
| 2025 | 117 |
| 2026 | 26 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Forward collision avoidance
48% · 215 reportsMost commonly citing adaptive cruise control and automatic emergency braking.
Show complaint excerpts
I was driving on the Garden State Parkway in New Jersey in the right hand lane. I was using basic auto pilot and needed to pass a pick up truck in front of me. I disabled auto pilot and went into the left lane.
NHTSA ODI report, 2023-09-30
Also filed under Lane departure
Vehicle speed control
15% · 69 reportsMost commonly citing cruise control and accelerator pedal.
Show complaint excerpts
I was making a right turn from the parking lot onto the street, a maneuver I have made hundreds of times previously without any issue. My foot was on the accelerator pedal as normal for this turn.
NHTSA ODI report, 2026-07-29
On July 11 at approximately 6:47 a.m., I was operating my Tesla Model 3 on Interstate 65 in Hart County, Kentucky, with Full Self-Driving (FSD) engaged during normal highway travel.
NHTSA ODI report, 2026-07-14
Also filed under Service brakes and steering
Tl* the contact owns a 2020 Tesla Model 3. The contact stated that while attempting to park in a parking space, the vehicle unintendedly accelerated crashing into a parked truck and pushing it some distance.
NHTSA ODI report, 2020-01-14
Service brakes
10% · 47 reportsMost commonly citing hydraulic.
Show complaint excerpts
When I slowed down on a city street, and turned into a parking lot, the car speeded up by itself. And the brake didn't respond when I stepped on it. The car glided into a power post.
NHTSA ODI report, 2020-01-26
Suspension
10% · 46 reportsSteering
10% · 46 reportsSafety timeline
21 recalls · 13 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021-07-23Seat belts21V389000 Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021.
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2021-07-23Service brakes, hydraulic21V387000 Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021.
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2021-08-13Preliminary evaluationClosed 2022-06-08 Autopilot & First Responder Scenes
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2021-10-25Forward collision avoidance21V846000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
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2021-12-20Suspension21V835000 Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752.
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2021-12-21Preliminary evaluationClosed 2023-05-26 Tesla Passenger Play
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2021-12-23Air bags21V834000 Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag.
Remedy: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752.
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2022-01-27Electrical system, steering22V037000 Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2022-02-16Preliminary evaluationClosed 2026-06-29 Unexpected Brake Activation
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2022-04-01Electrical system, seat belts22V045000 Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
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2022-04-12Electrical system, forward collision avoidance22V063000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022.
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2022-04-25Back over prevention, electrical system, visibility21V00D000 Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Remedy: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2022-05-17Back over prevention22V169000 Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
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2022-06-06Electrical system, forward collision avoidance22V235000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge.
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2022-06-08Engineering analysisClosed 2024-04-25 Autopilot System Driver Controls
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2022-06-17Electrical system22V263000 Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
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2022-12-20Seat belts22V798000 Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Remedy: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-03-31Visibility22V702000 Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752.
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2023-04-07Defect petitionClosed 2026-03-18 Defect Petition Interlock Request
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2023-04-15Steering23V085000 Tesla, Inc.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
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2023-06-29Defect petitionOpen Sudden Unintended Acceleration
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2023-12-12Electrical system23V838000 Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
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2024-02-21Electrical system24V051000 Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
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2024-04-25Recall queryOpen Recall 23V838 Remedy Effectiveness
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2024-04-27Electrical system, forward collision avoidance24V153000 Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
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2024-07-26Seat belts24V376000 Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
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2024-10-17Preliminary evaluationClosed 2026-03-18 FSD Collisions in Reduced Roadway Visibility Conditions
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2025-01-06Preliminary evaluationClosed 2026-04-03 Actually Smart Summon sessions resulting in low-speed impacts.
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2025-02-15Tires24V935000 Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
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2025-08-20Audit queryOpen Compliance with Standing General Order 2021-01 Reporting Requirements
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2025-10-07Preliminary evaluationOpen Traffic safety violations while Full Self Driving ("FSD") is engaged
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2026-03-18Engineering analysisOpen FSD Collisions in Reduced Roadway Visibility Conditions
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Date not on fileExterior lighting26V507000 Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output.
Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed September 15, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Buy-smart checklist
2020 Tesla Model 3 — pre-purchase inspection
Inspect
- Forward collision avoidance: 215 reports on file for this year.
- Vehicle speed control: 69 reports on file for this year.
- Service brakes: 47 reports on file for this year.
Verify these recalls were completed
- Recall 26V507000 · Exterior lighting
- Recall 21V389000 · Seat belts
- Recall 21V387000 · Service brakes, hydraulic
- Recall 21V846000 · Forward collision avoidance
- Recall 21V835000 · Suspension
- Recall 21V834000 · Air bags
- Recall 22V037000 · Electrical system, steering
- Recall 22V045000 · Electrical system, seat belts
- Recall 22V063000 · Electrical system, forward collision avoidance
- Recall 21V00D000 · Back over prevention, electrical system, visibility
- Recall 22V169000 · Back over prevention
- Recall 22V235000 · Electrical system, forward collision avoidance
- Recall 22V263000 · Electrical system
- Recall 22V798000 · Seat belts
- Recall 22V702000 · Visibility
- Recall 23V085000 · Steering
- Recall 23V838000 · Electrical system
- Recall 24V051000 · Electrical system
- Recall 24V153000 · Electrical system, forward collision avoidance
- Recall 24V376000 · Seat belts
- Recall 24V935000 · Tires
Other years of this model
See all years ranked →FAQ
- Is the 2020 Tesla Model 3 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Tesla Model 3 is rated "typical".
- What are the most common problems with the 2020 Tesla Model 3?
- The most-reported component is forward collision avoidance, accounting for 48% of complaints on file.
- How many recalls does the 2020 Tesla Model 3 have?
- 21 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.