2020 Subaru Outback
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 899
- Recalls
- 6
- Investigations
- 0
- Top problem
- Visibility/wiper
Campaigns on file for 2020
None on file
35% of complaints
Complaints per year
2020: 899 complaints
View as data table
| Year | Complaints |
|---|---|
| 1995 | 2 |
| 1996 | 46 |
| 1997 | 79 |
| 1998 | 127 |
| 1999 | 111 |
| 2000 | 207 |
| 2001 | 171 |
| 2002 | 143 |
| 2003 | 93 |
| 2004 | 90 |
| 2005 | 273 |
| 2006 | 277 |
| 2007 | 129 |
| 2008 | 226 |
| 2009 | 106 |
| 2010 | 360 |
| 2011 | 652 |
| 2012 | 292 |
| 2013 | 297 |
| 2014 | 208 |
| 2015 | 509 |
| 2016 | 642 |
| 2017 | 918 |
| 2018 | 813 |
| 2019 | 1,034 |
| 2020 | 899 |
| 2021 | 296 |
| 2022 | 465 |
| 2023 | 89 |
| 2024 | 103 |
| 2025 | 81 |
| 2026 | 16 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Visibility/wiper
35% · 313 reportsElectrical system
29% · 261 reportsMost commonly citing 12v/24v/48v battery and accesory power outlet/jack/port/usb/sae/cigarette lighter.
Show complaint excerpts
Tl* the contact owns a 2020 Subaru Outback. While the vehicle was at an intersection, the contact depressed the accelerator pedal; however, the electronic emergency brake engaged without warning.
NHTSA ODI report, 2019-10-30
Also filed under Parking brake and service brakes
9/20/26 my 2020 Subaru Outback experienced repeated electrical failures followed by loss of power-steering assistance. The underlying failed component is unknown. The vehicle is parked and available for inspection.
NHTSA ODI report, 2026-09-20
Also filed under Steering
Forward collision avoidance
8% · 73 reportsMost commonly citing warnings and automatic emergency braking.
Show complaint excerpts
I was driving and car accelerated without warning. Hit partially open garage door, only stopped after hitting and damaging back wall of garage. Significant damage to car, items in the garage and garage wall. There was no warning whatsoever.
NHTSA ODI report, 2023-09-17
Also filed under Engine and vehicle speed control
Visibility
8% · 71 reportsMost commonly citing windshield and exterior.
Engine
5% · 48 reportsShow complaint excerpts
What component or system failed or malfunctioned, and is it available for inspection upon request? - Car fire, originating under the hood. Unknown if vehicle is available for inspection.
NHTSA ODI report, 2026-07-10
Also filed under Fuel/propulsion system
The warning lights on our 2020 Subaru Outback have lit intermittently for the past 2 years. When bringing the vehicle into the dealer for service and oil changes, this was reported. Recently the TPMS light began to light intermittently.
NHTSA ODI report, 2026-07-21
Also filed under Fuel/propulsion system and wheels
Safety timeline
6 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2019-10-01Service brakes, hydraulic19V664000 Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019.
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2020Complaint volume 899 complaints filed for this model year.
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2021-01-22Back over prevention20V766000 Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614.
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2021-09-24Fuel system, gasoline21V587000 Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
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2022-08-19Power train21V955000 Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge.
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2022-08-24Power train22V485000 Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge.
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2025-02-03Air bags24V227000 Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Buy-smart checklist
2020 Subaru Outback — pre-purchase inspection
Inspect
- Visibility/wiper: 313 reports on file for this year.
- Electrical system: 261 reports on file for this year.
- Forward collision avoidance: 73 reports on file for this year.
Verify these recalls were completed
- Recall 19V664000 · Service brakes, hydraulic
- Recall 20V766000 · Back over prevention
- Recall 21V587000 · Fuel system, gasoline
- Recall 21V955000 · Power train
- Recall 22V485000 · Power train
- Recall 24V227000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2020 Subaru Outback reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Subaru Outback is rated "significantly worse".
- What are the most common problems with the 2020 Subaru Outback?
- The most-reported component is visibility/wiper, accounting for 35% of complaints on file.
- How many recalls does the 2020 Subaru Outback have?
- 6 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.