2020 Subaru Crosstrek
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2013 | 25 |
| 2014 | 16 |
| 2015 | 17 |
| 2016 | 131 |
| 2017 | 94 |
| 2018 | 194 |
| 2019 | 284 |
| 2020 | 69 |
| 2021 | 115 |
| 2022 | 31 |
| 2023 | 34 |
| 2024 | 115 |
| 2025 | 43 |
| 2026 | 8 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
43% of complaints: visibility/wiper — 30 distinct reports on file.
Show complaint excerpts
MINOR ROCK CHIP, NO LARGER THAN A WATCH SCREW, NEAR THE WINDOW MOUNT QUICKLY DEVELOPED INTO A 4-INCH CRACK OVER A PERIOD OF APPROXIMATELY 12 HOURS. ROCK CHIP OCCURRED ON CITY STREETS, MOVING NO FASTER THAN 40 MPH.
NHTSA ODI report, 20200303
I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES.
NHTSA ODI report, 20200117
16% of complaints: electrical system — 11 distinct reports on file.
CRASHShow complaint excerpts
I own a 2020 Subaru Crosstrek. While driving on the freeway in heavy traffic, I had to make a hard stop due to traffic ahead.
NHTSA ODI report, 20260912
13% of complaints: power train — 9 distinct reports on file.
CRASH7% of complaints: engine — 5 distinct reports on file.
6% of complaints: visibility — 4 distinct reports on file, most commonly citing windshield.
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2020 Subaru Crosstrek — pre-purchase inspection
- Test/inspect for visibility/wiper issues (30 reports on file for this year).
- Test/inspect for electrical system issues (11 reports on file for this year).
- Test/inspect for power train issues (9 reports on file for this year).
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Subaru Crosstrek reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Subaru Crosstrek is rated "better than typical".
What are the most common problems with the 2020 Subaru Crosstrek?
The most-reported component is visibility/wiper, accounting for 43% of complaints on file.
How many recalls does the 2020 Subaru Crosstrek have?
No recalls are on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.