2020 Ram 2500

● Typical for this model
2020 Ram 2500
RENDERED 2026-11-01T11:36:01.102Z

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
162
Recalls
10

Campaigns on file for 2020

Investigations
2

Opened by NHTSA

Top problem
Fuel/propulsion system

25% of complaints

Complaints per year

2009: 5 complaints 2009 2010: 0 complaints 2011: 0 complaints 2012: 0 complaints 2012 2013: 178 complaints 2014: 343 complaints 2015: 215 complaints 2015 2016: 259 complaints 2017: 690 complaints 2018: 2,578 complaints 2019: 193 complaints 2020: 162 complaints 2020 162 2021: 108 complaints 2022: 178 complaints 2023: 49 complaints 2024: 58 complaints 2024 2025: 65 complaints 2026: 30 complaints
2009: 5 complaints 2009 2010: 0 complaints 2011: 0 complaints 2011 2012: 0 complaints 2013: 178 complaints 2013 2014: 343 complaints 2015: 215 complaints 2015 2016: 259 complaints 2017: 690 complaints 2017 2018: 2,578 complaints 2019: 193 complaints 2020: 162 complaints 2020 162 2021: 108 complaints 2022: 178 complaints 2023: 49 complaints 2023 2024: 58 complaints 2025: 65 complaints 2025 2026: 30 complaints
2009: 5 complaints 2009 2010: 0 complaints 2010 2011: 0 complaints 2011 2012: 0 complaints 2012 2013: 178 complaints 2013 2014: 343 complaints 2014 2015: 215 complaints 2015 2016: 259 complaints 2016 2017: 690 complaints 2017 2018: 2,578 complaints 2018 2019: 193 complaints 2019 2020: 162 complaints 2020 162 2021: 108 complaints 2021 2022: 178 complaints 2022 2023: 49 complaints 2023 2024: 58 complaints 2024 2025: 65 complaints 2025 2026: 30 complaints 2026

2020: 162 complaints

View as data table
YearComplaints
20095
20100
20110
20120
2013178
2014343
2015215
2016259
2017690
20182,578
2019193
2020162
2021108
2022178
202349
202458
202565
202630

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Fuel/propulsion system

25% · 41 reports
Show complaint excerpts

RAM COMPLIANCE RECALL PORTAL DROPPED (MOPAR Y78) VIN:[XXX] / Miles:110,862 Static 1.Driveway photo [XXX] proves 50PSI idle oil pressure, 0 warning lights on June 30. 2.Video [XXX] captures raw CP4 pump shards in filter housing.

NHTSA ODI report, 2026-08-09

Also filed under Engine and power train

Engine

21% · 34 reports
CRASHFIRE
Show complaint excerpts

The contact owns a 2020 Ram 2500. The contact stated that after starting the engine, moments later the contact came back to discover fire coming from under the hood of the vehicle.

NHTSA ODI report, 2024-08-28

While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes.

NHTSA ODI report, 2022-04-04

Also filed under Service brakes and steering

Fuel system, diesel

19% · 31 reports

Most commonly citing fuel pump and injectors.

CRASHINJURY

Power train

13% · 21 reports
CRASHFIRE

Electrical system

12% · 20 reports

Most commonly citing starter assembly.

FIRE

Safety timeline

10 recalls · 2 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2020-03-02Power train20V043000 Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions.

    Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403.

  2. R
    2020-04-27Back over prevention20V191000 Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge...

    Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.

  3. R
    2020-07-09Structure20V207000 Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

    Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403.

  4. R
    2020-11-05Visibility20V622000 Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface.

    Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

  5. I
    2021-10-14Preliminary evaluationClosed 2023-04-14 High pressure fuel pump failure
  6. R
    2022-02-15Visibility22V035000 Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs.

    Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  7. R
    2022-03-29Electronic stability control (esc), service brakes, hydraulic22V140000 Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs.

    Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

  8. R
    2022-05-17Fuel system, diesel21V880000 Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines.

    Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge.

  9. R
    2022-12-22Structure22V904000 Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

    Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  10. R
    2022-12-29Power train22V835000 FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

    Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  11. I
    2023-03-17Engineering analysisOpen High pressure fuel pump failure
  12. R
    2025-02-13Air bags25V010000 Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403.

Buy-smart checklist

2020 Ram 2500 — pre-purchase inspection

Inspect

  • Fuel/propulsion system: 41 reports on file for this year.
  • Engine: 34 reports on file for this year.
  • Fuel system, diesel: 31 reports on file for this year.

Verify these recalls were completed

  • Recall 20V043000 · Power train
  • Recall 20V191000 · Back over prevention
  • Recall 20V207000 · Structure
  • Recall 20V622000 · Visibility
  • Recall 22V035000 · Visibility
  • Recall 22V140000 · Electronic stability control (esc), service brakes, hydraulic
  • Recall 21V880000 · Fuel system, diesel
  • Recall 22V904000 · Structure
  • Recall 22V835000 · Power train
  • Recall 25V010000 · Air bags

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2020 Ram 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Ram 2500 is rated "typical".
What are the most common problems with the 2020 Ram 2500?
The most-reported component is fuel/propulsion system, accounting for 25% of complaints on file.
How many recalls does the 2020 Ram 2500 have?
10 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.