2024 Ram 2500
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2009 | 5 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 178 |
| 2014 | 340 |
| 2015 | 211 |
| 2016 | 253 |
| 2017 | 669 |
| 2018 | 2486 |
| 2019 | 188 |
| 2020 | 161 |
| 2021 | 102 |
| 2022 | 171 |
| 2023 | 47 |
| 2024 | 54 |
| 2025 | 56 |
| 2026 | 17 |
KNOWN PROBLEM AREAS
22% of complaints: service brakes — 12 distinct reports on file.
CRASH FIREShow complaint excerpts
The contact owned a 2024 RAM 2500. The contact stated that while her husband was driving at 40 MPH, he attempted to slowly bring the vehicle to a complete stop upon approaching a stop sign.
NHTSA ODI report, 20241009
20% of complaints: electrical system — 11 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
back up camera went black while backing up.This caused me to hit a vehicle.Will be taking to dealer for inspection.No warning.
NHTSA ODI report, 20241111
15% of complaints: engine — 8 distinct reports on file.
13% of complaints: power train — 7 distinct reports on file.
7% of complaints: seat belts — 4 distinct reports on file.
SAFETY TIMELINE
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Campaign 23V654000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023.
Campaign 23V799000 — check if this car was fixed
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep...
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 24V199000 — check if this car was fixed
Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D.
Campaign 26V288000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403.
Campaign 26V327000 — check if this car was fixed
BUY-SMART CHECKLIST
2024 Ram 2500 — pre-purchase inspection
- Test/inspect for service brakes issues (12 reports on file for this year).
- Test/inspect for electrical system issues (11 reports on file for this year).
- Test/inspect for engine issues (8 reports on file for this year).
- Verify recall 26V327000 (back over prevention) has been completed.
- Verify recall 23V654000 (back over prevention) has been completed.
- Verify recall 23V799000 (exterior lighting, steering) has been completed.
- Verify recall 24V199000 (air bags, steering) has been completed.
- Verify recall 26V288000 (power train) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2024 Ram 2500 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2024 Ram 2500 is rated "better than typical".
What are the most common problems with the 2024 Ram 2500?
The most-reported component is service brakes, accounting for 22% of complaints on file.
How many recalls does the 2024 Ram 2500 have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.