2020 Nissan Murano

▲ Better than typical

2020 Nissan Murano
RENDERED 2026-08-02T10:15:02.973Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2020: 44 complaints

View as data table

Year	Complaints
2003	800
2004	678
2005	986
2006	803
2007	676
2008	5
2009	635
2010	188
2011	148
2012	134
2013	72
2014	143
2015	201
2016	107
2017	107
2018	113
2019	41
2020	44
2021	16
2022	5
2023	6
2024	4
2025	20
2026	1

KNOWN PROBLEM AREAS

FORWARD COLLISION AVOIDANCE 23%

23% of complaints: forward collision avoidance — 10 distinct reports on file.

INJURY

SUSPENSION 16%

16% of complaints: suspension — 7 distinct reports on file.

FORWARD COLLISION AVOIDANCE 11%

11% of complaints: forward collision avoidance — 5 distinct reports on file.

CRASH INJURY

Show complaint excerpts

While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed.

NHTSA ODI report, 20211222

STEERING 9%

9% of complaints: steering — 4 distinct reports on file.

SERVICE BRAKES 9%

9% of complaints: service brakes — 4 distinct reports on file.

SAFETY TIMELINE

R 20210506 — steering

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021.

Campaign 21V170000 — check if this car was fixed

R 20210726 — steering, suspension

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669.

Campaign 21V402000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Nissan Murano — pre-purchase inspection

Test/inspect for forward collision avoidance issues (10 reports on file for this year).
Test/inspect for suspension issues (7 reports on file for this year).
Test/inspect for forward collision avoidance issues (5 reports on file for this year).
Verify recall 21V170000 (steering) has been completed.
Verify recall 21V402000 (steering, suspension) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2019 ▲ 2013 ▲ 2016

WORST YEARS

■ 2005 ■ 2006 ■ 2003

See all years ranked →

FAQ

Is the 2020 Nissan Murano reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Nissan Murano is rated "better than typical".

What are the most common problems with the 2020 Nissan Murano?

The most-reported component is forward collision avoidance: automatic emergency braking, accounting for 23% of complaints on file.

How many recalls does the 2020 Nissan Murano have?

2 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.