2020 Nissan Murano
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 800 |
| 2004 | 678 |
| 2005 | 986 |
| 2006 | 803 |
| 2007 | 676 |
| 2008 | 5 |
| 2009 | 635 |
| 2010 | 190 |
| 2011 | 148 |
| 2012 | 135 |
| 2013 | 74 |
| 2014 | 144 |
| 2015 | 203 |
| 2016 | 107 |
| 2017 | 107 |
| 2018 | 113 |
| 2019 | 43 |
| 2020 | 45 |
| 2021 | 16 |
| 2022 | 6 |
| 2023 | 8 |
| 2024 | 5 |
| 2025 | 21 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
40% of complaints: forward collision avoidance — 18 distinct reports on file, most commonly citing automatic emergency braking and warnings.
CRASH INJURYShow complaint excerpts
While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed.
NHTSA ODI report, 20211222
Also filed under POWER TRAIN
16% of complaints: suspension — 7 distinct reports on file.
9% of complaints: steering — 4 distinct reports on file.
9% of complaints: service brakes — 4 distinct reports on file.
9% of complaints: power train — 4 distinct reports on file.
CRASH INJURYShow complaint excerpts
CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement.
NHTSA ODI report, 20260715
SAFETY TIMELINE
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021.
Campaign 21V170000 — check if this car was fixed
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669.
Campaign 21V402000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Nissan Murano — pre-purchase inspection
- Test/inspect for forward collision avoidance issues (18 reports on file for this year).
- Test/inspect for suspension issues (7 reports on file for this year).
- Test/inspect for steering issues (4 reports on file for this year).
- Verify recall 21V170000 (steering) has been completed.
- Verify recall 21V402000 (steering, suspension) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Nissan Murano reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Nissan Murano is rated "better than typical".
What are the most common problems with the 2020 Nissan Murano?
The most-reported component is forward collision avoidance, accounting for 40% of complaints on file.
How many recalls does the 2020 Nissan Murano have?
2 recalls on file for this model year.
Data updated 2026-09-15 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.