2020 Nissan Murano
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 48
- Recalls
- 2
- Investigations
- 0
- Top problem
- Forward collision avoidance
Campaigns on file for 2020
None on file
38% of complaints
Complaints per year
2020: 48 complaints
View as data table
| Year | Complaints |
|---|---|
| 2003 | 800 |
| 2004 | 678 |
| 2005 | 987 |
| 2006 | 803 |
| 2007 | 676 |
| 2008 | 5 |
| 2009 | 635 |
| 2010 | 193 |
| 2011 | 148 |
| 2012 | 135 |
| 2013 | 74 |
| 2014 | 144 |
| 2015 | 204 |
| 2016 | 108 |
| 2017 | 107 |
| 2018 | 114 |
| 2019 | 44 |
| 2020 | 48 |
| 2021 | 17 |
| 2022 | 6 |
| 2023 | 8 |
| 2024 | 5 |
| 2025 | 25 |
| 2026 | 3 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Forward collision avoidance
38% · 18 reportsMost commonly citing automatic emergency braking and warnings.
Show complaint excerpts
While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed.
NHTSA ODI report, 2021-12-22
Also filed under Power train
Suspension
19% · 9 reportsShow complaint excerpts
Component Affected: SUSPENSION: FRONT: CONTROL ARM: LOWER ARM Description of Defect: My 2020 Nissan Murano experienced a severe front suspension failure matching the exact structural symptoms described in Nissan Recall Campaign PC797 (NHTSA...
NHTSA ODI report, 2026-10-20
The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected.
NHTSA ODI report, 2026-09-17
Also filed under Steering
Steering
10% · 5 reportsService brakes
8% · 4 reportsPower train
8% · 4 reportsShow complaint excerpts
CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement.
NHTSA ODI report, 2026-07-15
Safety timeline
2 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
R
2021-05-06Steering21V170000 Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021.
-
R
2021-07-26Steering, suspension21V402000 Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669.
Buy-smart checklist
2020 Nissan Murano — pre-purchase inspection
Inspect
- Forward collision avoidance: 18 reports on file for this year.
- Suspension: 9 reports on file for this year.
- Steering: 5 reports on file for this year.
Verify these recalls were completed
- Recall 21V170000 · Steering
- Recall 21V402000 · Steering, suspension
Other years of this model
See all years ranked →FAQ
- Is the 2020 Nissan Murano reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Nissan Murano is rated "better than typical".
- What are the most common problems with the 2020 Nissan Murano?
- The most-reported component is forward collision avoidance, accounting for 38% of complaints on file.
- How many recalls does the 2020 Nissan Murano have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.